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Jason H.

Marietta, MS

03/02/2025

Category: Service

Good sales but lacking and missing parts

I bought a used car Friday evening around 330 p.m. I was scheduled to talk to kamani but was later sent to Jeff who was a manager not a salesman. Jeff did an awsome job in finding us a vehicle and worked real hard to make sure we left with one also. Around 7pm finally picked one that we could afford and waited for financing. Kamani stepped in to finish the sell but still was like ( let's hurry up and finish this). After waiting till 8pm we finally get financing to do the paperwork and then kamani told us he parked the new car by our old one so we could clean it out and our old car was locked so had to go back to get him to unlock it. Felt rushed since it was after closing time. We got our stuff and got home. Next day we looked the car over in daylight and realized we had no car mats and the detail was done so fast the car looked terrible. Yhey went so fast they left a 3m kook broke and stuck to the windshield that i later got off myself. We traded in our old car they got all floor mats including cargo, owners manual, and 2 sets of keys. We got no manual, no floor mats, and 1 key. Now I have to buy some floor mats which cost around $176. I can say do better.

Barnes Crossing Hyundai

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