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Bavarian Motor Experts

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(920 Reviews)
94
Write a Review
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Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Welcome to Bavarian Motor Experts. I would like to take this opportunity to introduce you to a different kind of company. Our mission is not only to service cars, but also to provide a truly outstanding service experience that BMW and Mini Cooper owners expect. Bavarian Motor Experts is based on our European heritage and we take great Welcome to Bavarian Motor Experts. I would like to take this opportunity to introduce you to a different kind of company. Our mission is not only to service cars, but also to provide a truly outstanding service experience that BMW and Mini Cooper owners expect. Bavarian Motor Experts is based on our European heritage and we take great care to reflect those values in our work and the way we treat our clients. ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(808) 589-1333
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 4:30 PM
Tue
7:00 AM - 4:30 PM
Wed
7:00 AM - 4:30 PM
Thu
7:00 AM - 4:30 PM
Fri
7:00 AM - 4:30 PM
Sat
closed
Sun
closed
* Hawaii
757 Kawaiahao St Honolulu, HI 96813-5246
Get Directions
Bavarian Motor Experts' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(920 Reviews)
Write a Review
Recent Reviews
Verified Customer
Honolulu, HI
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
Wonderful service
We have been long time customers and continue to be impressed with the service and professionalism at Bavarian Motor Experts.
WJ
WAYNE J.
Kailua, HI
Mercedes-Benz GLC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
It was a every pleasant experience.
Arrived at 7 am and they were there to meet me. Everything was as promised. Price was fair and service was excellent. They even got my windshield wiper blades replaced as I couldn't figure them out. I will be using them in the future.
CP
CHRIS P.
Honolulu, HI
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Awesome experience
I called a week prior to schedule an appointment for an oil change, staff were very helpful and accommodating. Service was fast and they were very kind and professional. We will definitely be coming here for any future auto repair and service needs. A+++ RECOMMENDED.
KC
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KENNETH & REBECCA C.
Honolulu, HI
MINI Cooper Clubman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Genuine Care
The team at Bavarian Motor Experts have been servicing my Mini Cooper’s since 2015. Honesty, affordable service charges, timely repairs and genuine care are what I experience, every time, whether it be scheduled maintenance or an issue I notice while operating my vehicle. This is the only shop I will call upon, for the care of my Mini Cooper, highly recommended, they will not disappoint you, Aloha,
CP
CHRIS P.
Kailua, HI
BMW Z4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Finally a legitimate BMW shop
Over the last couple of years since purchasing an older BMW I have found it a challenge finding a mechanic that actually truly knows BMW cars. Three mechanics later and an untold amount of money my car still never rode right. The last mechanic finally admitted that his lack of knowledge of BMW’s computer system is what kept him from figuring out the problem.
And then I found BME, and thank goodness for that. Their professionalism and expertise from the front office to their mechanic’s was top notch. They went above and way beyond in troubleshooting the issues with my car and fixing them. The communication was open and forthright, with regular updates on the progress of the job. There was an overwhelming feeling that these guy’s actually cared about my car and not just about making money. Speaking of which probably the first time I truly felt that my money was well spent and probably paid half of what I would have somewhere else considering how much time was put into troubleshooting and fixing my car. Mahalo for restoring my confidence in a car mechanic and resting much easier knowing that when, not if, something goes wrong they will be there to help.
MW
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MICHAEL & SUSAN W.
Honolulu, HI
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Great Service
Great follow up.
Stand by their work.
Very satisfied with everyone.
Verified Customer
Mercedes-Benz GLC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Another Satisfied Customer.
Fast, professional service. Under promised, over delivered on repair work. Very competitive pricing.
AG
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ALMANDO G.
Waipahu, HI
BMW 135i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
BME service
Excellent service provider. I highly recommend BME.
GI
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GLENN I.
Honolulu, HI
BMW 3 Series
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/09/2025
verified customerVerified Customer
10
Efficient, Transparent professional service
Attended to my unscheduled visit - great feedback throughout the process . Efficiently fixed the problem. One of many such visits through the years. Service you can trust
Verified Customer
Honolulu, HI
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Excellent Service
Highly recommended.
JC
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JOE C.
Honolulu, HI
BMW 750i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Cooling system leak
The parts took some time to get but the overall work was excellent. The car was very clean and the leak was fixed.
They did a few things to insure everything was brought up to date.
Thank you
TK
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THOMAS K.
Honolulu, HI
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Air Bag Activation
Laydon' communication was superb. Repairs at BMW seem to be a minimal of $1000, so it was great to receive excellent service in the neighborhood at a more affordable price, Thank you! Tom
Verified Customer
Kailua, HI
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
10
Thorough and Quick
Required work completed ahead of schedule. Techs identified and prioritized additional repairs.
Verified Customer
Honolulu, HI
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Part replacement
BME’s service is professional, friendly, and expedient. Leif is excellent at providing prompt, candid communication and advice throughout the process. Drop-off and pick-up are convenient.

Will recommend to family and make BME our go-to service/repair shop. Mahalo!
Verified Customer
Honolulu, HI
MINI Cooper Clubman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Mini Maintenance
The service at BME is top notch. They don’t open until 7, but I got there early and I was able to check my car in before they were even open. They gave me the estimated cost before they even did the service so I could say yes or no to any extra services that were suggested but not necessary. I’m very happy with the service at BME.
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