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Beck Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,648 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Beck Automotive is celebrating 36 years in business. Since 1981, our team of ASE-certified technicians has been dedicated to providing customers in Franklin, IN, Greenwood, IN, Bargersville, IN, and surrounding areas Beck Automotive is celebrating 36 years in business. Since 1981, our team of ASE-certified technicians has been dedicated to providing customers in Franklin, IN, Greenwood, IN, Bargersville, IN, and surrounding areas

Categories
Auto Maintenance, Car Maintenance, Repair Shop
Contact
(317) 736-8800

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3070 N Morton Street Franklin, IN 46131
Beck Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,648 Reviews)

MD
MIKE D.
Franklin, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Always consistently great service
Great people and great service.

KP
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KEVIN P.
Greenwood, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
2000 Ford Ranger
As always, a great experience. Responsive, efficient, and quality work. I won’t take my vehicles anywhere else.

HH
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Heather H.
Greenwood, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Broken AC compressor
Beck automotive went above and beyond. They fixed my suv in a timely fashion and didn’t jack the price up. They also delivered my SUV to me because I was unable to go pick up. I highly recommend beck auto! I will never take my cars anywhere else!!

Verified Customer
Trafalgar, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
9
New transmission
It took about a week for the new transmission to come in but once it got there it they got right on it and had it installed in one day.
Ben from Beck Automotive responded on 05/14/2025 09:40 AM

We're glad to hear that your transmission arrived and we could get you back on the road in a day. A week can feel like forever when you’re waiting for something important, but we appreciate your patience and trust in us. If your vehicle starts acting up like it’s trying to audition for a soap opera, you know where to find us!


TQ
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TOM Q.
Whiteland, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
They saved our car and Mothers Day weekend!
I took my car in to get looked at because it was making a slight humming sound and accelerating slowly. I didn’t feel comfortable accelerating over 45 mph.
It was on Friday morning before Mother’s Day weekend. It turned out the car was unsafe to drive because the bearings were going out on one wheel and a brake was locking up.
By the time I got the estimate and was able to approve it, it was 5 hours before they closed for the weekend. Dale knew my situation and was able to put enough mechanics on it to get it done for me so I wouldn’t be without a car all weekend!
Not only that , but they drove me to work when I dropped it off, and picked me up from work to get it before they closed!
I usually don’t leave reviews, and I’ve taken my car, and my mom’s car here for years, and their service deserves acknowledgment!
They are great people, great mechanics and very friendly.
I definitely recommend taking your car to them for any work you need done… 👍
Ben from Beck Automotive responded on 05/14/2025 09:40 AM

It's fantastic to hear about your experience! It sounds like you really dodged a bullet with that humming sound—like a car’s version of a canary in a coal mine. We truly appreciate your loyalty over the years and are glad our team could step in and save the day, ensuring you were all set for your Mother's Day weekend plans. Our mechanics always aim to be the heroes of the day, and it sounds like they hit that mark with you. Thank you for taking the time to share your thoughts and for your trust in us. Happy driving!


JC
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JUDIE C.
Franklin, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Beck Automotive
I had an oil change at Beck Automotive today. I have used their services for a number of years because they always provide excellent service in a very reasonable amount of time. I highly recommend them.
Ben from Beck Automotive responded on 05/13/2025 09:49 AM

We appreciate you sharing your positive experience with us! It's great to hear that you've been part of the Beck Automotive family for years and that our oil changes have kept your vehicle running smoothly without eating up your entire day. We're committed to keeping the engine running on our excellent service and speedy turnaround! Your recommendation means a lot to us, and we look forward to continuing to serve you in the future.


LN
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LORI N.
Franklin, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Seatbelt repair. Efficient and Affordable.
Efficient and Affordable. Staff is wonderful and helpful. Love fact they provided transportation back to shop to get my car.
Ben from Beck Automotive responded on 05/12/2025 09:40 AM

We're glad to hear you found our service efficient and affordable! Our team loves to help out, and it's great to know you enjoyed the transportation back to pick up your car. We're always here to keep your wheels turning and your spirits high. If you need anything else, don’t hesitate to reach out!


JS
Jerry S.
Avon, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Jerry said that they are expedient, friendly, super nice, informative and honest.
Recommended
Ben from Beck Automotive responded on 05/12/2025 09:40 AM

We appreciate you taking the time to share your experience. It sounds like our team provided the kind of service that could make even a robot break into a smile. We strive to keep things efficient and informative while maintaining that friendly touch. Your satisfaction means a lot to us, and we hope to keep meeting those high expectations!


TW
THOMAS W.
Franklin, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Turn signal issue
I have been having a turn signal issue and could not figure out what the problem was got. Recommended to these guys from A co-worker, they ended up doing a real good job. They came to pick up my vehicle from me. Ann dropped it off and was able to squeeze me in last minute and do an oil change. I highly recommend these guys
Ben from Beck Automotive responded on 05/11/2025 09:41 AM

We're glad to hear that you had a positive experience! It sounds like our team really hit the ground running—or perhaps driving? We appreciate the recommendation from your co-worker and are always happy to take on a challenge. The last-minute oil change must have been a bit of a race, but it seems like Ann handled it expertly. Enjoy those turn signals now; may they blink as clearly as your positive feedback!


JD
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Jim D.
Greenwood, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
10
The BEST in the business!
The group at Becks are awesome! Always, polite, professional, and prompt at repairing my cars.
Ben from Beck Automotive responded on 05/07/2025 09:41 AM

We appreciate your feedback and are glad to hear that our team has been hitting the mark! It’s great to know that you find our service polite and professional—two keys to keeping our customers happy and their cars running smoothly. Here’s to many more successful repairs, and of course, to keeping your vehicle in top shape!


Verified Customer
Greenwood, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
AWESOME as expected!
The people at Beck are TOP FLIGHT! Always, polite, professional and prompt!
Ben from Beck Automotive responded on 05/07/2025 09:41 AM

We appreciate your feedback and are glad to hear that our team made a positive impression! Polite, professional, and prompt—sounds like a winning combo to us. We strive to reach new heights in customer service, and it's uplifting to know we hit the mark with you. Your support keeps us flying high!


DW
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DALE W.
Whiteland, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Oil change
The best place in Indiana to get your car serviced! Mellisa is the best ever!
Ben from Beck Automotive responded on 05/05/2025 09:41 AM

We appreciate your fantastic feedback! It's great to hear that you think we're the best place in Indiana for car service. Mellisa is indeed a gem—her expertise and dedication make all the difference. We're glad you had a top-notch experience. Your vehicle is in good hands with us!


ME
Mike E.
Franklin, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Great shop!
Looked at issues I had (squeak from tire area) changed oil & filter in the time promised.. Advised me honestly what was causing the squeak and also noticed wear on ball joints. Didn’t try to up charge me with unnecessary repairs but let me know that items will be needing fixed in the future.
Ben from Beck Automotive responded on 05/05/2025 09:41 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that our team was able to diagnose the squeak and provide you with honest advice. We like to think of ourselves as your trusty vehicle sidekicks, ready to help without pulling any fast ones. Keeping you informed about future repairs is all part of our mission. Your safety and vehicle health are our top priorities. Drive safe, and may your tires squeak no more!


DG
DOLLIE G.
Indianapolis, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
They have always came through.
They get the job done, good and quickly.
Ben from Beck Automotive responded on 05/03/2025 09:43 AM

We're glad to hear that you found our service efficient and effective! We like to think of ourselves as the fast and reliable pit crew of the automotive world. Your satisfaction keeps our engines revving! If there’s anything else we can do to keep your ride smooth, feel free to let us know.


NR
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NINO R.
Greenwood, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great service
Love coming to Beck automotive-great service!! Thank you
Ben from Beck Automotive responded on 04/28/2025 09:39 AM

It’s fantastic to hear that you enjoy visiting Beck Automotive and that our service has hit the mark! We aim for the kind of service that keeps you smiling all the way to the driver’s seat. If there’s anything else we can do to make your next visit even better, just let us know!

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