business image

Belsito Auto Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(341 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

Over 70 Years Of Truck & Auto Service

Our family founded Belsito Auto Center in 1946. Over more than half a century, our technicians have established and cemented a reputation as one of the most reliable truck and auto service providers in the Worcester County area. With a full-service mechanical and body repair shop, we are able to
Over 70 Years Of Truck & Auto Service

Our family founded Belsito Auto Center in 1946. Over more than half a century, our technicians have established and cemented a reputation as one of the most reliable truck and auto service providers in the Worcester County area. With a full-service mechanical and body repair shop, we are able to offer the comprehensive services you need at the region’s most affordable prices.

People feel comfortable when they come to Belsito. Our technicians are honest people who don’t push products or services our customers don’t need. When you walk into our repair center in Worcester, MA, you can rest assured you will be treated like family. We want to instill the peace of mind you deserve when things go wrong on the road. For best-in-class service, call Belsito Auto Center today.
...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(508) 754-2300

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
8:30 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
245 Southwest Cutoff Worcester, MA 01604-2711
Belsito Auto Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(341 Reviews)

MD
MARY D.
Millbury, MA
Honda CR-V LX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
customer
very trustworthy and customer focussed

NW
NATASHA W.
Millbury, MA
Mazda CX-7 i Sport
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/10/2025
verified customerVerified Customer
3
Service and staff are lacking
The service has been really lacking over these last few days. I made an appt, when I got there the owner forgot to tell the staff about the appt. They claim they do not give the AAA discount anymore. Staff is very unfriendly.
Paul B., Owner from Belsito Auto Center responded on 07/10/2025 11:32 AM

Hi Natasha,

Thank you for taking my phone call.  Again, I apologize for the experiece you had.  Unfortunately, the appointment was not registered in the book and we are down a mechanic.  No excuse if you felt our staff was not on their game that day.  Thank you for your understanding and if you could rescore I would appreciate it.  Please let me know if there is anything further I can do for you.


DN
David N.
Toyota Corolla LE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
9
Quick alternator fix at reasonable $$
Needed an alternator and they fixed it quickly and didn't overcharge

TD
terry d.
Toyota 4Runner SR5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Belsito’s Automotive
Belsitos Automotive stands behind their Work and do Quality Work at a reasonable Price. They are extremely easy to work with.
Paul B., Owner from Belsito Auto Center responded on 07/03/2025 11:36 AM

Terry,

Thank you for being a loyal customer and for putting your trust in Belsito Auto.  We appreciate you having your vehicles serviced here and for putting your trust in us.

Paul Belsito


DJ
DANIEL J.
Millbury, MA
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Great work and tires at great prices!!
I've been a loyal customer for years, they are honest and talented mechanics!
My last visit was for tires and I got a great price for the 4 tires I needed.

Wonderful place, no wonder they've been in business for 70 years!!!
Paul B., Owner from Belsito Auto Center responded on 07/03/2025 11:27 AM

Daniel,

Thank you for this glowing review.  We're so glad that we can help you with all your vehicle needs!  We look forward to working with you in the future.

Paul Belsito


MM
michael m.
Millbury, MA
Mitsubishi Eclipse Cross ES
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2025
verified customerVerified Customer
9
Quick service
Dropped of my car for oil change & was Dome earlier than I thought it would be.

KS
KARON S.
Holden, MA
Honda Accord LX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Service
Outstanding service I would highly recommend them to my family and friends
Paul B., Owner from Belsito Auto Center responded on 06/19/2025 12:09 PM

Karon,

Thank you for being a loyal customer and for putting your trust in Belsito Auto.  We appreciate you having your vehicles serviced here and for putting your trust in us.

Paul Belsito


PM
Patience M.
Shrewsbury, MA
Toyota Corolla S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
New tires for an old car
I contacted Belsito's after my mechanic told me he gets his tires there. I had already tried Walmart, tech basically told me go home and go online to pick out rides and schedule the appointment. Not what I wanted.
Belsito's chatted with me, ordered the tires. When I called 2 days later they said they had the tires and they were changed out that afternoon. They also saved the best of my old tires so I can use it for a spare.
While I waited I had an enjoyable conversation with the owner.
Great to support another small business in the real.
Paul B., Owner from Belsito Auto Center responded on 06/19/2025 12:00 PM

Patience,

Thank you for this glowing review.  We're so glad that we can help you with all your vehicle needs!  We look forward to working with you in the future.

Paul Belsito


HE
helen e.
Shrewsbury, MA
Subaru Ascent Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
?
They did a good job
Paul B., Owner from Belsito Auto Center responded on 06/16/2025 12:45 PM

Helen,

Thank you for chosing Belsito Auto.  We appreciate you having your vehicles serviced here and for putting your trust in us.

Paul Belsito


RL
RAYMOND L.
Shrewsbury, MA
Volvo C70 T-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
9
Work completed at Belsito’s
I am very satisfied with the work at Belsito’s . I am a loyal customer and trust their work
Ray L.
Paul B., Owner from Belsito Auto Center responded on 06/16/2025 12:46 PM

Ray,

Thank you for being a loyal customer and for putting your trust in Belsito Auto.  We appreciate you having your vehicles serviced here and for putting your trust in us.

Paul Belsito


DJ
DANIEL J.
Millbury, MA
Mercedes-Benz SL550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Consistently wonderful service at a reasonable price!!
I've been taking my cars to Belsitos for years!! They are knowledgeable, skilled, friendly and reliable. I can also add that this wonderful service center is honest, I NEVER worry about being overcharged or ripped off.
Belsitos has my highest recommendation!!!
Paul B., Owner from Belsito Auto Center responded on 06/16/2025 12:27 PM

Daniel,

Thank you for this glowing review.  We're so glad that we can help you with all your vehicle needs!  We look forward to working with you in the future.

Paul Belsito


CK
gravatar
CONGETTA K.
Worcester, MA
Honda Civic LX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Responsive to my needs.
I am always count on Paul and his staff to assist me.
Paul B., Owner from Belsito Auto Center responded on 05/28/2025 12:36 PM

Congetta,

Thank you for chosing Belsito Auto.  We appreciate you having your vehicles serviced here and for putting your trust in us.

Paul Belsito


KS
KARON S.
Holden, MA
Honda Accord LX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Belsito
I recommend Belsito Auto Center to everyone.. outstanding service and a comfortable location… You know that your car is being taken care of and so are you it’s the best? Every service from inspection sticker to tires Besito Auto Center is the place for all services!!
Paul B., Owner from Belsito Auto Center responded on 05/28/2025 12:26 PM

Karon,

Thank you for this glowing review.  We're so glad that we can help you with all your vehicle needs!  We look forward to working with you in the future.

Paul Belsito


LM
Louise M.
Millbury, MA
Kia Sportage EX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
They made an appointment right away. They also picked me up from my house so I didn't have to walk back. They were all very nice.
More than helpful when I needed to make an appointment. Call me to let me know what the cost was going to be just in case I couldn't afford it. Gave me a ride back to the garage so I didn't have to walk.
Paul B., Owner from Belsito Auto Center responded on 05/28/2025 12:24 PM

Louise,

Thank you for your review.  I'm so glad that we could help you out by keeping you informed of the cost and providing transportation.  We look forward to working with you in the future.

Paul Belsito


CM
CHERYL M.
Worcester, MA
Chevrolet Impala LTZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
The Black Chevy
Again i was in a jam and paul and his Crew fixed my car in 2 days. I always get great service and pricing. I cant say enough good things about Belsitos. Highly Recommend
Paul B., Owner from Belsito Auto Center responded on 05/28/2025 12:21 PM

Cheryl,

Thank you for your reveiw.  We're glad that we were able to provide you with quick affordable service that you can trust.  We look forward to working with you in the future.

Paul Belsito


Displaying Review 1 - 15 of 341 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.