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Ben White Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(203 Reviews)
71
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Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
71
Net Promoter Score ®

Business Details

About

Ben White Automotive Service Center have been servicing Austin, TX since 1993, offering full service general auto repair to both cars and trucks. Located conveniently by IH-35 and Ben White Blvd. in South Austin, Austinites are just a quick drive to City Search’s “Best Mechanic” auto repair shop! Ben White Automotive Service Center have been servicing Austin, TX since 1993, offering full service general auto repair to both cars and trucks. Located conveniently by IH-35 and Ben White Blvd. in South Austin, Austinites are just a quick drive to City Search’s “Best Mechanic” auto repair shop!

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(512) 440-0409
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* America/Adak
409 E Ben White Blvd Austin, TX 78704-7305
Get Directions
Ben White Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(203 Reviews)
Write a Review
Recent Reviews
EH
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Elizabeth H.
Austin, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2022
6
Air conditioner not working
Thank you Graham.... air conditioner finally blowing AND COOLING!
VS
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VALERIE S.
Austin, TX
Toyota Celica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
verified customerVerified Customer
10
Six Stars
Thanks to Ben White Automotive, my car runs with the same performance today as it did when it came off the lot 20 years ago. Every town has a "mechanic's mechanic," and Ben White Auto is Austin's. I wouldn't trust my car with anyone else. The turnaround from diagnostic to completion is lightning fast, which I attribute to their deep expertise and ability to source stuff. I've gotten excellent tips from Gary on how to maintain and get better performance out of my car, too. You can spend your time and money on service centers that don't know crap, will sell you crap, and never fix the problem (having forgotten the original mission). Or you can go to Ben White Auto, which is the real deal. They also keep an accessible online running profile of work done, plus a schedule of maintenance. They are both old school and new school when and where it matters.
TC
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TOM C.
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2021
verified customerVerified Customer
10
Great people - Great service
Gary and the guys are good a t what they do. They always do a good job and at a good price. I have worked with them for over 10 years and they have always taken care of my repair or replacement needs.
SC
SHARON C.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2021
verified customerVerified Customer
10
Mr Gary was great he explained everything to me and fixed my car in no time what a fabulous job stress free I would recommend him to everyone who needs his help he good thank you so much ?
Wonderful service I am riding smoothly again I will always call on him with any of my vehicles that I need service for thank you again
RS
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ROBERT S.
Corpus Christi, TX
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2021
verified customerVerified Customer
10
Transmission Replacement
Very down to earth, personable guy. Very knowledgeable about how to maintain older vehicles. He fixed my 2012 Buick Enclave. My car runs great! Thank you so much, Gary!
SG
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STACY G.
San Antonio, TX
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2021
verified customerVerified Customer
10
Provided excellent service and kept me updated
Garry provided exceptional service and kept me updated with dx testing and provided me with information to assist with further repairs… I highly recommend this place..
JA
JORDAN A.
Austin, TX
Mazda 626
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2021
verified customerVerified Customer
10
Great service from gary ad Graham
I have been using this shop sense i moved to Austin 2 years ago and gary and graham have always been straight with me and done a excellent job these guys are truly a blessing. Gary is always helpful and Graham is a awesome mechanic
VS
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VANESSA S.
Austin, TX
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
verified customerVerified Customer
GREAT auto shop!
If you're looking for a suto shop in South Austin that provides quality care, is upfront about your issue, and works in a timely manner while communicating with you throughout the process then this is the place! First time I came, had to get my car towed here and was told they wouldn't take a look until Friday as that was the soonest appointment. I arrived minutes before they closed, and got assisted and was told there was no issue getting my
car towed here that same day. Gary reached out to me Thursday and told me I needed a new battery, alternator and thermostat. He got my extended warranty info, and got it covered. My car was ready to get picked up by Saturday. Second time, dropped by to see if they had availability this week for an oil change, and they accommodated me into the schedule for Friday morning. I've found my home auto shop at Ben White Automobile!
Recommended
Verified Customer
Missouri City, TX
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
verified customerVerified Customer
Clutch mechanics
My truck rental broke down. It needed a new starter and my family were stranded in Austin. We had intended to drive home to Houston that day. My wife found Ben White automotive and spoke to Gary. He said they were busy with other cars, but since it was an emergency, he got it done the same day! Gary and Graeme definitely came through so that my family could make it home. They take care of their customers and if I lived in Austin, they would be my go-to shop for car work. Gary has some great stories about growing up in Houston too!
Recommended
LB
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LAURA B.
Austin, TX
Cadillac CTS Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021
verified customerVerified Customer
Maximum performance
Gary is awesome he always gets my car fixed super fast and no BS ever he makes me laugh has a great sense of humor and always reliable and honest these guys are the best got to love them God bless them
Recommended
JD
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JARED D.
Austin, TX
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
verified customerVerified Customer
Trustworthy mechanic
No one likes going to the mechanic but never have any issues with the guys. Only mechanic in Gary & his partner that I trust. Knows his cars/parts - any & all
Recommended
HS
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HARVEY S.
Waco, TX
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2021
verified customerVerified Customer
Excellent Service
The mechanics are very knowledgeable and displays the best customer service in town.
Recommended
KW
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KEATON W.
Austin, TX
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021
verified customerVerified Customer
Good Service and Good Work
Gary was very helpful and communicative with me about my car. Even short staffed they got my car back to me in just a few days.
Recommended
Verified Customer
Austin, TX
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2021
verified customerVerified Customer
Extremely helpful
They are very helpful and honest about issues with my vehicle. Upfront about issues, how it came about, and future issues that could arise. will continue to take my vehicles here.
Recommended
Verified Customer
Austin, TX
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
verified customerVerified Customer
Awesome
Employees are awesome great place to fix your car
Recommended
Displaying Review 1 - 15 of 203 in total
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