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Benz N' Beyond

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(274 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

Contact
(949) 461-0557

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
20771 Bake Parkway Unit B Lake Forest, CA 92630
Benz N' Beyond's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(274 Reviews)

JV
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JOSEPH V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
My Go To Shop
The service at this shop is outstanding. I completely trust the BenzN’Beyond team because they always get it right the first time. I plan to have other work done and these guys are the only ones I will let work on my vehicle. One more thing, I really appreciate how they always leave my vehicle spotless. They are truly professionals and the best of the best.
Ali H. from Benz N' Beyond responded on 05/25/2025 09:41 AM

We’re glad to hear that our team has earned your trust—it's like winning the customer service lottery for us! Getting it right the first time is our goal, and we’re delighted to know we hit the mark with your vehicle. And hey, a spotless car is just part of the deal—we've always believed that a little shine goes a long way in the world of car care. Looking forward to handling more of your auto needs in the future!


SN
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SYED N.
Irvine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
0
Smogtest
Ali is a nice person to begin with for smog test
Ali H. from Benz N' Beyond responded on 05/21/2025 09:39 AM

We're glad to hear you had a positive experience with Ali during your smog test! He certainly knows how to make the process smoother than a well-oiled engine. If there’s anything else you need, don’t hesitate to reach out!


JG
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JOHN G.
Lake Forest, CA
Mercedes-Benz 380SL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Excellent service
Benz N Beyond is the only one I will let service my Merc. They are very knowledgeable about Mercedes and fix it right the first time.
Ali H. from Benz N' Beyond responded on 05/16/2025 09:40 AM

It's wonderful to hear that you trust us with your Mercedes-Benz! We're all about that "fix it right the first time" philosophy—after all, who has time for a revisiting? Our team's knowledge is fueled by a passion for the brand, and it's great to know that shines through in our service. We appreciate your loyalty and will continue to keep your Merc in tip-top shape. Happy driving!


SA
STEVE A.
Laguna Niguel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Auto Mechanic Experts
Friendly, honest, excellent, knowledgeable, customer service for all employees second to none.
Every time I start my car or truck after being serviced, I can tell the difference in the sound of the engine.
Besides all of the above their prices are reasonable and fair.
I used to take my Toyota car and truck to the dealer, but no more.
I want my car and truck to last a long time and being serviced by Benz n Beyond, I expect to be driving both vehicles a long time.
Maintenance is they key and maintained by excellent work.
Ali H. from Benz N' Beyond responded on 05/07/2025 09:39 AM

It sounds like you've hit the jackpot with us! We're delighted to hear that our team made such a positive impact on your car and truck experience. It’s great to know that you appreciate our friendly service and that we're keeping your engines purring like content kittens. Switching from dealership service to independent maintenance can feel like a leap of faith, so we're glad you took that jump with us—and what a wise choice it seems to be! Your engines will thank you for the excellent care they're receiving as they cruise into the future with you. Here’s to many more smooth rides ahead!


RB
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ROXANE B.
Rancho Santa Margarita, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Fast and courteous
Great fast service. Always very nice. Thanks again!
Ali H. from Benz N' Beyond responded on 05/04/2025 09:40 AM

We appreciate your wonderful feedback! It’s fantastic to hear that you experienced great and quick service while being treated with kindness. We're always here to ensure your visits are smooth and enjoyable. Looking forward to our next meet-up with more smiles and speedy service!


LT
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LYNN T.
Laguna Hills, CA
Mercedes-Benz ML320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Always Excellent!
Excellent courteous service, and fast. Benz and Beyond is keeping my old MB in tip top shape. I wouldn’t go anywhere else!
Ali H. from Benz N' Beyond responded on 04/26/2025 09:40 AM

We appreciate your wonderful feedback about our service. It's fantastic to hear that you're satisfied with the care we provide for your classic MB. Keeping those beauties in tip-top shape is our passion! We look forward to continuing to keep your vehicle running smoothly and, of course, to bring a smile to your face while doing it. Here’s to many more miles together!


MW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Best mechanics ever
These guys really know their stuff. Took our 560sl in for rough idle and they fixed it right away. Great service and fair prices
Ali H. from Benz N' Beyond responded on 03/09/2025 10:39 AM

We appreciate your feedback and are glad to hear that our team was able to tackle that rough idle on your 560SL without breaking a sweat. It's always our goal to provide service that’s as smooth as your ride should be. If you have any more automotive mysteries to solve, we’re here and ready to roll!


RM
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RAM M.
Mission Viejo, CA
Mercedes-Benz ML500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Very happy with your service.
I am imprerssed. You have a new customer. It was a good experience.
Ali H. from Benz N' Beyond responded on 02/09/2025 09:40 AM

We're glad to hear that you had a great experience with us! It's always a pleasure to impress a new customer. We aim to keep that good vibe going, so if there's anything else we can assist you with, just let us know. Here's to many more enjoyable visits ahead!


JV
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JOSEPH V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Awesome service!
I truly trust this shop to take the greatest care of my vehicle and provide the most professional services. I can't say enough good things about the way they do their business. I highly recommend Benz N' Beyond to my friends and family. Thank you, Ali, Sassan, and David.
Ali H. from Benz N' Beyond responded on 02/01/2025 09:40 AM

We genuinely appreciate you taking the time to share your experience! It's always heartwarming to hear when our customers feel cared for — it’s like giving your vehicle a little spa day, only with fewer cucumbers on the eyes. Your trust in us means a lot, and we’re glad our team could make such a positive impression. Here’s to many more miles of smooth driving!


FV
FERNANDO V.
Trabuco Canyon, CA
Mercedes-Benz ML350
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/25/2025
verified customerVerified Customer
8
Good service, I plan look forward on the future.
It was a good experience.
Thank you.
Ali H. from Benz N' Beyond responded on 01/27/2025 09:37 AM

We're glad to hear that you had a good experience with us! At Benz N' Beyond, we aim to make every visit as enjoyable as possible. If there’s anything specific you think we could do to take that experience to the next level—or even to a solid five stars—we would love to hear it. Your feedback helps us keep our engines running smoothly!


RS
RYLIE S.
Lake Forest, CA
BMW 430i Gran Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Coolant leak on BMW 430i gc
I recently purchased a 2019 BMW 430i gc and within a month of driving the car my coolant would leak and I was unsure of the cause. I took it in to Benz n Beyond and as always they helped identify the issue and fix it in a timely manner. I love their work and their attitude, I can always rest assured that they will go above my expectations and delivery quality service each and every time.
Ali H. from Benz N' Beyond responded on 01/09/2025 09:39 AM

It's fantastic to hear about your experience with your 2019 BMW 430i GC, even if coolant leaks are less than ideal companions on the road! We're glad our team could jump in like an automotive superhero to identify and fix the issue promptly. Your kind words about our work and attitude mean a lot to us; we strive to keep expectations sky-high—it's how we roll. If you ever need more support (or if your BMW decides to start a new trend in leaks), just know we’re here to help keep things in top shape!


PK
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PETER K.
Irvine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
9
Quick service
Took no time to replace battery of my GLC. Clear communication
Ali H. from Benz N' Beyond responded on 01/09/2025 09:39 AM

We appreciate your feedback! It's great to hear that the battery replacement for your GLC was swift and that our communication hit the mark. We're always here to ensure your car runs smoothly, so if there’s anything we can assist you with in the future, don’t hesitate to reach out—speedy service is our motto!


BB
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BRETT B.
Aliso Viejo, CA
Mercedes-Benz C250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Amazing Work on my C250
I have been coming in for maintenance and servicing on my C250. Ali and Sassan also repaired the damaged seat in my car. I recommend anyone I know to come here. Smooth and affordable service, with amazing amounts of transparency. Hard to find these days!
Ali H. from Benz N' Beyond responded on 01/03/2025 09:36 AM

We're delighted to hear about your experience with us! It's great to know that you found our service smooth, affordable, and refreshingly transparent—you're right, it can be a bit like finding a unicorn these days. Ali and Sassan will be thrilled to hear your praise for their work on your C250 and the seat repair. We appreciate your recommendation and look forward to keeping your car in top shape!


SA
STEVE A.
Laguna Niguel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Quality and Expertise
I've been servicing my car and truck by the Toyota dealership only because they only service Toyota cars and trucks. Two of my coworker's told me about Benz and Beyond. Their work is excellent. Driving my car or truck off the lot I can tell the difference in the sound of the engine. I will continue to refer my friends to give Benz and Beyond a try. They are experts and friendly to customers. Their prices are fair and they will explain and recommend/suggestions to help keep your vehicle in tip-top shape.
Ali H. from Benz N' Beyond responded on 01/02/2025 09:35 AM

We're delighted to hear that you made the leap from Toyota dealership services to Benz N' Beyond! It sounds like your engine is now humming a happier tune, and we can’t help but smile at that. It’s great to know that our team was able to impress with their expertise and friendliness. Word of mouth is priceless, so please keep sharing your experience with friends—after all, who wouldn’t want to enjoy fair prices and expert insights? Here’s to keeping your vehicles in their prime, so they can keep you on the road!


TT
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TIA T.
Rancho Santa Margarita, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Quick service and reasonable price
I have an engine light on, took my car to the shop in the afternoon, after 2 hours diagnostic, told me the problem, quote the cost, fix it, and the car is done.
I would recommend this place to everyone who is looking for a good place and good price
Ali H. from Benz N' Beyond responded on 12/20/2024 09:40 AM

We appreciate your recommendation—now our shop can officially add “light bulb” to our list of talents! We're happy to hear that your engine light problem was diagnosed and fixed in a timely manner. Speed and quality are our bread and butter, and it sounds like we nailed it this time. Thank you for trusting us with your car—it's always a pleasure to keep your wheels turning smoothly!


Displaying Review 1 - 15 of 274 in total
Service Coupons and Posts
A dead battery during a hospital run? Talk about stress! 😅 We're glad we could jump in and save the day for you. 🚗💨 Thanks for trusting Benz N' Beyond for quick service when you needed it most! #BenzNBeyond #AutoRescue
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We're thrilled you had a speedy experience with us! 🏎️💨 SawSun is always here to keep your wheels rolling and your workday on track. Thanks for trusting Benz N' Beyond! We appreciate you! 🙌 #CustomerAppreciation #BenzNBeyond
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Thank you for the kind words! We're thrilled Sawaun was able to get you back on the road while you waited—talk about multitasking! 🚗💨 Wishing you smooth drives ahead! #BenzNBeyond #CustomerLove
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?✨ Big shoutout to our awesome team member Sassan for saving the day! ? We love keeping it honest and efficient—because who needs a new motor when a little TLC does the trick? Thank you for trusting us with your ride! ?️ #BenzNBeyond #HonestyIsKey
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We’re tickled pink to be your go-to! ? Finding honest service is like finding a needle in a haystack, but we're glad we could be your golden thread. Thanks for the trust over the years! ?? #BenzNBeyond #CustomerAppreciation
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We’re thrilled that you found our mechanic excellent! ?✨ Your satisfaction is our fuel, and we’re revved up to keep your ride in top shape. Thanks for trusting us! ??️ #BenzNBeyond #CustomerSatisfaction
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Thanks for the shoutout! ?✨ Our team is thrilled to be recognized for both skill and friendliness. We promise to keep the good times rolling—after all, who says car care can’t come with a smile? ? #ServiceWithASmile #BenzNBeyond
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