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Berlin Auto Services

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,041 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Owned and operated by the Berlin Auto Wash Family, we will take care of all your vehicle maintenance needs. From wiper blades and an oil change to new tires and a full detail, we can do it all in just one appointment. Call us! Owned and operated by the Berlin Auto Wash Family, we will take care of all your vehicle maintenance needs. From wiper blades and an oil change to new tires and a full detail, we can do it all in just one appointment. Call us!

Categories
European Auto Repair, Car Maintenance, Auto Repair
Contact
(410) 641-1344
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
10438 Old Ocean City Blvd Berlin, MD 21811
Get Directions
Berlin Auto Services' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,041 Reviews)
Write a Review
Recent Reviews
BS
Bill S.
Berlin, MD
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2025
verified customerVerified Customer
10
Very quick tire repair.
Excellent service of my tire repair. This included the extrication of the 1/4 inch “Allen wrench” that was punched through the tread. Thank you guys.
BS
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Bob S.
Berlin, MD
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2025
verified customerVerified Customer
10
Berlin Auto
The team at Berlin Auto is outstanding! Great customer service, knowledgeable, engaging, affordable and consistently reliable. Thanks guys!!
Verified Customer
Berlin, MD
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2025
verified customerVerified Customer
10
Great Service! 😊
Berlin Auto Services never fail to provide great service! They are very professional, knowledgeable, and friendly! We recently moved away from Berlin, but I will continue using Berlin Auto to service my car because I can trust them. Thanks Berlin Auto!
MK
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Mark K.
Berlin, MD
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2025
verified customerVerified Customer
10
Tricky one
I had one of those gremlins in my truck, the ever elusive intermittent problem. Glenn, Jason and the team have worked diligently to figure it out. What a great business to work with.
VK
Vernon K.
Berlin, MD
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2025
verified customerVerified Customer
8
Trailer tires
Fast and efficient
KH
Kennith H.
Ocean City, MD
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2025
verified customerVerified Customer
10
Tiger in my tank
I always take my car and truck to Tony for oil changes, and he never disappoints. Service is quick, professional, and always done right the first time. My vehicles run smoother every time I leave. It really feels like Tony "put a tiger in my tank!"
Verified Customer
Selbyville, DE
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2025
verified customerVerified Customer
10
Trusting my car in your hands
The entire process is as smooth as it comes
Verified Customer
Selbyville, DE
Chevrolet Volt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2025
verified customerVerified Customer
10
Oil change
Quickest and cheapest oil change i have had since I can remember!
BH
gravatar
Bill H.
Berlin, MD
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2025
verified customerVerified Customer
10
Best crew in the area!
Dropped off two of our fleet. All was completed on time... Perfect!
KH
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Kevin H.
Ocean City, MD
Toyota Land Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2025
verified customerVerified Customer
10
Amazing
Great service, knowledgeable and friendly, always willing to help and give advice
RG
Richard G.
Berlin, MD
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2025
verified customerVerified Customer
10
Wait Appointment
I had a great experience with my first appointment. I scheduled a “wait appointment”. I was impressed by the courtesy and sense of urgency to get the oil change and multi-point inspection completed within the promised time.
FD
Flip D.
Pottstown, PA
Ram 1500
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/19/2025
verified customerVerified Customer
0
They damaged my alloy wheel
When mounting a new tire on my very expensive aluminum wheel the tire mounting arm on the machine damaged the wheel and they would not accept any responsibility for it. They also charged me for disposal of the bad tire and I took it with me. Maybe because I was not a local but it was a very bad experience.
Jason S. from Berlin Auto Services responded on 10/20/2025 12:22 PM

Sorry that you feel we caused the damage to your wheel. Your wheel and tire were damaged by the large peice of metal that you ran over. Disposal was charged to you because you left the tire with us and only later decided you wanted the tire back. If you had brought this up, I would have been happy to refund you the disposal fee. 

LM
Linda M.
Berlin, MD
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2025
verified customerVerified Customer
10
Efficient
I enjoy coming to the service auto center because the people are friendly, the waiting room is clean and they offer free coffee while you wait. And they are prompt and efficient. And I love getting the car wash.
JM
Jim M.
Berlin, MD
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2025
verified customerVerified Customer
10
Outstanding service and Glen and Jason were able to answer all my questions
This is a great automobile service business. The work is always done well - pricing fair and transparent.

I would highly recommend Berlin Auto Services !
ME
Marie E.
Berlin, MD
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2025
verified customerVerified Customer
10
A great experience
From the time I walked through the front door, until the time I walked out, I was very comfortable. The staff was friendly and the service was done in a timely manner. I would highly recommend them.
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