Best Valley Smog And Auto

Hello Joel, we checked our system and for this vehicle we only id a smog check? but did find repairs to your highlander. and on diagnostic we put that monitors were incomplete at time of diagnositc which only had codes for catalytic converter efficency below thershold. both catalytic converters were replaced with quality OEM parts. after the vehicle left  a week later code came on for oxygen sensor heater circuit. which was different from first diagnostic, we didnt charge you labor to replace just charged for the part. a month later you come back for check engine light and it was for a evap code. again a different code from when you first came in. we didnt have time to check it out at the time and asked you to bring it back and leave it when you had time. your vehcile had already passed smog after the  catalytic covnerter and oxygen sensor was repalced. these unfortinate things happend when diagnosing and we cannot predict the future on other problems that may occur. We at Best Valley are always fair and try to help and take care of all our customers. 

Thank you, your bussiness is greatly appreciated