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Best Way Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,362 Reviews)
96
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Serving the Rock Hill and Fort Mill area since 2011, the European auto repair specialists at Best Way Automotive Service & Sales LLC truly know their stuff. The European auto repair professionals of Best Way Automotive Service & Sales LLC have been acclaimed as the best auto specialty shop experts in the larger Rock Hill and Fort Mill Serving the Rock Hill and Fort Mill area since 2011, the European auto repair specialists at Best Way Automotive Service & Sales LLC truly know their stuff. The European auto repair professionals of Best Way Automotive Service & Sales LLC have been acclaimed as the best auto specialty shop experts in the larger Rock Hill and Fort Mill areas for over 4 years. As the most respected Rock Hill shop in the Rock Hill and Fort Mill region, our knowledgeable European auto repair experts are proud of their Auto Repair, Transmission Repair, Brake Repair, BMW Repair and Mercedes Benz Repair efforts. Having the strictest requirements at auto specialty shop, each of our highly-trained European auto mechanics have through extensive European auto repair training, in addition to advanced certification. The European auto repair professionals of Best Way Automotive Service & Sales LLC have been recognized as the most reliable source of in Rock Hill and Fort Mill since 2011. While the guys do pride themselves in BMW Repair, our prestige was not build on Mercedes Benz Repair expertise alone. At Best Way Automotive Service & Sales LLC, our European auto repair experts are masters of their craft, having served Rock Hill and Fort Mill for over 4 years. It does not matter if your individual automotive repair requirements demand Mercedes Benz Repair or not - the European auto repair professionals are eager to provide reliable and thorough auto care. Ranging from Auto Repair to Transmission Repair, and Brake Repair to BMW Repair, the European auto repair professionals have your back. Come on into Best Way Automotive Service & Sales LLC in Rock Hill and Fort Mill this week! ...more

Categories
Auto Repair, Transmission Repair, Oil Change
Contact
(803) 980-2277
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
785 Riverview Rd Rock Hill, SC 29730
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Best Way Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,362 Reviews)
Write a Review
Recent Reviews
JL
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JOHN L.
Mercedes-Benz E300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Great alternative to the dealership
Provide the same level of service as the dealer at a lower cost and much faster. Recently serviced my 2019 E300 4Matic.
Jason & Sarah N. from Best Way Automotive Service responded on 06/09/2025 05:11 AM

Hi John, 

Thank you for taking the time to write a review for us. We greatly appreciate the kind words and your continued support!

Have a great day, 
-Best Way Automotive

SS
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STEPHEN S.
Rock Hill, SC
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Professional, Patient, Helpful and Kind
It is a sad testimony to our society to get so excited about receiving service that is excellent from individuals who are so professional, so patient, so helpful and so kind in the interactions. I'm in my mid-60's and have had numerous cars (different states) along with numerous mechanic interactions. They have by far been my best experience and for that I sincerely thank them all; Jason, Amber and the various mechanics.
Jason & Sarah N. from Best Way Automotive Service responded on 06/04/2025 05:06 AM

Hello, 

Thank you for taking the time to write a review for us. We appreciate your continued support and your kind words. 

Have the best day, 
-Best Way Automotive

BJ
BILL J.
Rock Hill, SC
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Excellent service again
Jason and Amber are always honest, dependable, efficient, and a pleasure to work with.
I trust them.
Jason & Sarah N. from Best Way Automotive Service responded on 06/03/2025 06:07 AM

Hello, 

Thank you for taking the time to give us a review. As always, we appreciate you both! Your kind words and continued support mean the most!

Have a great day, 
-Best Way Automotive

KJ
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KEN J.
Indian Land, SC
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Always professional and honest
Very transparent about what is needed and honest.
Jason & Sarah N. from Best Way Automotive Service responded on 05/29/2025 06:54 AM

Hi Ken, 

Thank you for taking the time to write a review for us. We appreciate your support and the kind words!

Have a great day, 
-Best Way Automotive

SP
STEVEN P.
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Everyone was extremely helpful and friendly. I will highly recommend you all to everyone
I was very happy with my experience with Best Way Auto. Amber and Jason were very helpful. Even though my car was not able to be repaired, do to it’s age and the cost, they were all very honest to me! You cannot ask for more from a good mechanic Thant to be straightforward!
Jason & Sarah N. from Best Way Automotive Service responded on 05/23/2025 05:05 AM

Hi Steven, 

Thank you for taking the time to give us a review. We appreciate the opportunity and for your kind words!

Have a wonderful weekend, 
-Best Way Automotive

Verified Customer
Fort Mill, SC
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Impressive turn-around
Thank you so much for the flexible scheduling, quick responses, and friendly interactions. Having moved to the area recently, I was recommended this garage by a good friend and am so happy with the service.
Jason & Sarah N. from Best Way Automotive Service responded on 05/20/2025 07:41 AM

Hello, 
Thank you for taking the time to write a review for us. We appreciate the opportunity to service your vehicle and for the kind words. 

Have a great day, 
-Best Way Automotive

KM
KEVIN M.
Fort Mill, SC
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Great service and awesome mechanics!
Service was a class act from the start to finish. From the service lady answering the phones to the mechanics that fixed our car. I would recomend them to anyone!
Jason & Sarah N. from Best Way Automotive Service responded on 05/19/2025 06:21 AM

Hi Kevin, 

Thank you for taking the time to give us a review. We appreciate the opportunity to service your vehicle and for the kind words. 

Have a great day, 
-Best Way Automotive

LC
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LAUREN C.
Rock Hill, SC
Mercedes-Benz GLB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Trusting & awesome
Love these guys. Been going here since my maintenance plan ran out with Mercedes and they are the BEST. Love amber & the whole team
Jason & Sarah N. from Best Way Automotive Service responded on 05/19/2025 06:19 AM

Hi Lauren, 

Thank you for taking the time to write a review for us. We greatly appreciate YOU, the continued support and for your kind words!

Have a WONDERFUL day, 
-Best Way Automotive

AS
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AARON S.
Rock Hill, SC
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Expectations beyond met.
They're great. Done in a timely manner and a good price. Will be using again in the future.
Jason & Sarah N. from Best Way Automotive Service responded on 05/14/2025 12:59 PM

Hi Aaron, 

Thank you for taking the time to write a review for us. We greatly appreciate the opportunity to service your vehicle. 

Have a wonderful day, 
-Best Way Automotive

CH
CAROL H.
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Best Way provide the BEST SERVICE!
And they most certainly live up to the name! Jason and Amber keep you informed as to what is going on with my car and suggested the most economical ways to address the issues. I appreciate their professionalism and expertise.
Jason & Sarah N. from Best Way Automotive Service responded on 05/14/2025 05:02 AM

Hi Carol, 

Thank you for taking the time to give us a review. As always, we appreciate YOU and your continued support!

Have a wonderful day, 
-Best Way Automotive

MB
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MARK B.
Indian Land, SC
Volkswagen Touareg
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
great job and customer service
Great job. great custimer service and cery reasonable prices. Would recommend to anyone
Jason & Sarah N. from Best Way Automotive Service responded on 05/12/2025 05:31 AM

Hi Mark, 

Thank you for taking the time to write a review for us. We appreciate the continued opportunity to service your vehicle(s)

Have a wonderful day, 
-Best Way Automotive

BC
Bob C.
South Carolina
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Bob said they were great people to work with.
Recommended
Jason & Sarah N. from Best Way Automotive Service responded on 05/09/2025 05:45 AM

Hi Bob, 

Thank you for taking the time to give us a review. We appreciate the opportunity to service your vehicle. 

Have a great day, 
-Best Way Automotive

LB
LOWELL B.
York, SC
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Outstanding Service! Amber is amazing!!
Work was done quickly and efficiently! Amber was amazing helping me with my Endurance Extended Warranty which I have had for 5 years, first claim and they paid less than half! What a rip off Endurance is.
Jason & Sarah N. from Best Way Automotive Service responded on 05/07/2025 05:01 AM

Hi Lowell, 

Thank you for taking the time to give us a review. We appreciate the opportunity to service your vehicle and happy we could help "ease" the warranty process. 

Have a great day, 
-Best Way Automotive

RF
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ROBERT F.
Rock Hill, SC
Kia Telluride
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
The work was very well done and made ne feel like family loved it
Would tell all I know about Bestway
Jason & Sarah N. from Best Way Automotive Service responded on 04/28/2025 02:00 PM

Hi Robert, 
Thank you for taking the time to write a review for us! We appreciate YOU!

Have a great day, 
-Best Way Automotive

AL
ANTWOINE L.
Mercedes-Benz GLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Honest and Dependable
Best way Automotive is honest, dependable, and efficient when it comes to the services performed on the car
Jason & Sarah N. from Best Way Automotive Service responded on 04/16/2025 05:16 AM

Hello, 

Thank you for taking the time to give us a review. We appreciate you and your continued support!

Have a great day, 
-Best Way Automotive

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