business image

Betten Baker Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 Reviews)
79

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
13
Total ReScores
4.4
ReScore Average
79
Net Promoter Score ®

Business Details

About

The service center at Betten Baker Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Betten Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. The service center at Betten Baker Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Betten Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(231) 759-5900

Business Hours

Mon
7:30 AM - 7:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2477 Henry Street Muskegon, MI 49441
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 Reviews)

CC
gravatar
Clayton C.
Muskegon, MI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/29/2024
2
Category: Service
Generally good - when you finally get an appointment
Bought my Santa Fe there brand new. They were great with service until about a year ago. Now I have to wait 7 weeks to get a diagnostic on my vehicle. The engine light is on. I have a warranty.

I'm looking for a new vehicle but I want reliable service for it. Not Betten currently. They have to address the service staff issue or get better management.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.