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Bill Bowers Tire & Auto Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,254 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
4
Total ReScores
4.0
ReScore Average
89
Net Promoter Score ®

Business Details

About

Bill Bowers Tire & Auto Center proudly serves the greater Greencastle PA community, including surrounding areas like Hagerstown, MD. We specialize in offering name brand tires, wheels, auto repair and brake services for customers at competitive prices. Bill Bowers Tire & Auto Center employs a well-trained staff specializing in the sale Bill Bowers Tire & Auto Center proudly serves the greater Greencastle PA community, including surrounding areas like Hagerstown, MD. We specialize in offering name brand tires, wheels, auto repair and brake services for customers at competitive prices. Bill Bowers Tire & Auto Center employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse Bill Bowers Tire & Auto Center website or call us for personalized service. We look forward to serving you when you need car care close to home! ...more

Categories
Tire Sales and Repair, Tires, Auto Repair
Contact
(717) 597-9103

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
75 Pine Dr Greencastle, PA 17225-9410
Bill Bowers Tire & Auto Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,254 Reviews)

CM
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Caleb M.
Greencastle, PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/26/2025
verified customerVerified Customer
8
Courtesy Car was great; installation was OK.
My experience was good. They gave me a courtesy car which was really nice, and Jillian was very kind. They installed the tires I asked for and gave me a competitive price. Only reason it’s not 5 stars was due to the fact that I was missing 2 valve stem caps, as well as there were marks (that were removable with some good scrubbing) all over the edges of my black wheels from the installation. I get that can be expected but it would’ve been nice for them to buff that up before I picked up the car, as well as not lose (or replace) my stem caps.
BBTA from Bill Bowers Tire & Auto Center responded on 05/28/2025 05:16 AM

We regret not making your visit with us 5 star worthy. We are happy to hear the customer service went well but we would love for you to allow us to make things right. We will be reaching out very soon in order to correct these concerns. 


HR
Henry R.
Greencastle, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Spoke to Cindy. She said the vehicle is running very well now and they are very happy with that.
Recommended

MJ
Mike J.
Fleetwood, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Friendly, professional, and trustworthy.
They give you straight advice, and don’t try to sell unnecessary repairs. Just the opposite… they offer several courtesy checks/inspections at no charge.

Highly recommend these folks.
BBTA from Bill Bowers Tire & Auto Center responded on 05/23/2025 06:14 AM

Thank you for your kind and honest review and allowing us to service your vehicle. 


SB
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Steven B.
Greencastle, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Excellent Service!
There is a reason I keep coming back! The friendly customer service and the honesty that I shared with me when I have my vehicles and is greatly appreciated. I am told what I need today and what can wait. I'm shown things when necessary and am explained to in great details why things may need repaired or how they may impact the performance or value of the vehicle. When I am there I am treated like I am a part of their business family and not just some Joe Schmo off the street. I haven't experienced anything better. With all of the transparency, Bill Bowers is the only place I truly trust.
BBTA from Bill Bowers Tire & Auto Center responded on 05/23/2025 05:20 AM

Thank you for trusting us with your vehicle and continuing to come back for all your vehicle needs. We appreciate your honest review and truly value you , as our customer. 


JR
Jennifer R.
Greencastle, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Excellent service
Excellent customer service which is difficult to experience in our current world.
BBTA from Bill Bowers Tire & Auto Center responded on 05/22/2025 05:40 AM

It was our pleasure to service your vehicle and the world needs more excellent people like yourself!


RD
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Randall D.
Greencastle, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Expert and timely
Hollis was extremely accommodating when I asked to move appointment up. 4 new tires were ordered and installed and out the door far faster than I expected. Always very satisfied with the staff and work by Bill Bowers Tire & Auto
BBTA from Bill Bowers Tire & Auto Center responded on 05/22/2025 05:32 AM

We know that when it comes to vehicle repairs, it is not always easy or timely. Though we are happy to hear we were able to provide both of those things for you on your last visit with us. 


Verified Customer
Greencastle, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Maintenance
All was done in timely manor, much appreciated
BBTA from Bill Bowers Tire & Auto Center responded on 05/21/2025 06:54 AM

We appreciate your business and are glad too hear the maintenance perfromed on your vehicle went smoothly. 


DC
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Denny C.
Mercersburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Inspection
Very good experience as usual.
BBTA from Bill Bowers Tire & Auto Center responded on 05/13/2025 05:05 AM

We are happy that we were able to provide consistant yet reliable services with your last experience with us. 


GG
Ginger G.
Fairfax, VA
BMW 750Li
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Great Service
This shop…clean, efficient and communication is excellent!! Got the Job done on time and on dime just as quotes!! A rare find today in a confused business environment!! Excellent experience….
BBTA from Bill Bowers Tire & Auto Center responded on 05/09/2025 08:19 AM

We are happy that even though you were traveling and in need of urgent vehicle services we were able to make it a great experience for you with all things considered. We sincerely appreciate the kind review. 


GA
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Gary A.
Greencastle, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
the service was great
We have a new Hummer since they worked on it. Great service
BBTA from Bill Bowers Tire & Auto Center responded on 05/05/2025 06:52 AM

Thank you for being great customers to us, it is truly a pleasure to work with you and your family.  We appreciate your loyalty to our service center throughout the years. 


BL
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Barbara L.
Greencastle, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Fantastic service
We are consistently beyond satisfied with the service. The most focused and supportive staff
BBTA from Bill Bowers Tire & Auto Center responded on 05/07/2025 05:01 AM

We appreciate you as our customer and are happy to hear that we were able to support your service needs this last visit with us while providing great customer service. 


Verified Customer
Waynesboro, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
9
Car repair
Completed work in timely manner. Gave a full summary of all work. And what to keep an eye on
BBTA from Bill Bowers Tire & Auto Center responded on 05/02/2025 06:20 AM

We are happy the visit was both thorough and timely for you.  It was a true pleasure working with a customer as kind and friendly as youself. 


RA
Russell A.
Hagerstown, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/30/2025
verified customerVerified Customer
9
Happy with service
happy with the service that i had done
BBTA from Bill Bowers Tire & Auto Center responded on 05/01/2025 05:54 AM

We are happy your visit with us went well, thank you for allowing us to service your vehicle. 


HB
Harry B.
Greencastle, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Top notch
Professional services and quality workmanship
BBTA from Bill Bowers Tire & Auto Center responded on 04/30/2025 05:42 AM

We are happy too hear we were able to provide both customer and vehicle top quality services to you this last visit. 


FK
Fred K.
Greencastle, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Very friendly good people
Very friendly reasonable nice people
BBTA from Bill Bowers Tire & Auto Center responded on 04/25/2025 05:09 AM

It was easy to be friendly with you yourself and we appreciate you as our customer. We are happy that we were able to fix your AC concern before the summer. 


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