These guys are crooks, had my car for over 2 months replacing the engine, and when I finally got it back it was still broken, and they wanted to charge me again to fix it
Just got a quote from a nearby shop that was hundreds of dollars more than these criminals “discounted price”
Please don’t waste your time or your money
MS
Meredith S.
Virginia Beach, VA
01/13/2023
0
Worst place ever
This is the worst car repair service EVER!!! My parents have been loyal customers for over 30 years. They took in their Dodge Nitro for service. When the repair man took it for a test drive he got caught under the train gate and the gate came down and smashed my elderly parent's car. It has been in their repair shop now for over a week to "try" and repair the damage they caused. They did not give my parents a rental and have not called my parents to give them updates either. My parents now have no transportation for medical, food or emergencies. When I have called to complain they act like they don't know anything and can't help.
DL
Dawn L.
Louisville, KY
10/19/2022
0
Junkyard engine with word of mouth guarantee
Getting a lawyer. This shop put an engine in my car that they got from a junkyard. No paperwork to prove the engine was good to begin with. They kept saying it was “word of mouth” that it was good. 8 months later and an oil change done within that time the engine quits working. They say the engine had no oil in it, refuse to honor the warranty and will not speak to me anymore about it. Very shady and refuses to provide any information further. This place has been in business for years and I trusted that. Ethics is certainly no longer part of their business practice
DL
Dawn L.
Louisville, KY
10/19/2022
0
Junkyard engine with word of mouth guarantee
Getting a lawyer. This shop put an engine in my car that they got from a junkyard. No paperwork to prove the engine was good to begin with. They kept saying it was “word of mouth” that it was good. 8 months later and an oil change done within that time the engine quits working. They say the engine had no oil in it, refuse to honor the warranty and will not speak to me anymore about it. Very shady and refuses to provide any information further. This place has been in business for years and I trusted that. Ethics is certainly no longer part of their business practice
SN
Sherletta N.
Louisville, KY
04/23/2022
10
Time for a new car
This shop was honest and told me that I should just purchase a car instead of repairing the one I sent to them. I respect them for not just trying to make a buck.
JP
John P.
Louisville, KY
05/16/2019
Service
Charged me for body work on my car, told me my car was finished and nothing was done
Not Recommended
SK
Stacey K.
Louisville, KY
10/03/2018
Great customer service, Thanks Josh !
I had some issues with some repair work I had done because a brand new part had failed only a week after having the car serviced there. Josh the manager went above and beyond to make things right for me. I am so very satisfied!
Great Place!
Recommended
JW
JASON W.
Louisville, KY
07/10/2015
GREAT PEOPLE
Finally found a place that really knows what they are doing! My car was at two other shops who's names I will not mention numerous times for same issue with a check engine light. I spoke with Josh at the counter and I could tell he really knew his s#*/t. He said just from what I was telling him he suspected what the issue might be. Long story short, I spent over $1000 at the other two shops and still had same problem. Etscorn's fixed it for less that $200 in 45 minutes. WOW. Just goes to show there are still some people who really know their trade left in this world. I will tell everybody I know to go here!
Thanks Etscorn's !!
Recommended
JV
JULIA V.
Louisville, KY
10/11/2011
Verified Customer
Dealing with Bill Etscorn & Sons
I have always found myself very courteously treated and appreciate your kind service and personnel.
Recommended
JW
JACOB W.
Louisville, KY
09/06/2011
Verified Customer
?
It was not pleasant having to ride on tires that needed to be rebalanced and I did not think I should have needed alignment after having it done less than 6 months before.?????
Recommended
RP
RON P.
Louisville, KY
08/08/2011
Verified Customer
6/21/11 visit
Customer service, as always, was friendly & courteous. Pleasant atmosphere - appreciated the free water bottle!
Recommended
WJ
WANDA J.
Louisville, KY
07/13/2011
Verified Customer
Wanda Johnson
Your service is excellent, I completely confidnet that the price is fair, and the work is needed, I will be just as loyal as a customer. I always speak highly about your business.
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Verified Customer
Just got a quote from a nearby shop that was hundreds of dollars more than these criminals “discounted price”
Please don’t waste your time or your money