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Bill's Professional Towing & Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(324 Reviews)
89
Write a Review
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Score Details

5 stars
92%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Bill’s Professional Towing and Repair was founded in 1977. From our beginning, our business has been family-owned and operated. Our technicians and drivers are proud to serve customers from Angola and surrounding communities in Northeast Indiana and Southern Michigan. Our business is based on honesty and integrity. When you choose our Bill’s Professional Towing and Repair was founded in 1977. From our beginning, our business has been family-owned and operated. Our technicians and drivers are proud to serve customers from Angola and surrounding communities in Northeast Indiana and Southern Michigan. Our business is based on honesty and integrity. When you choose our shop or services, you can count on receiving outstanding services and support. ...more

Categories
Auto Repair, Heavy Truck Repair, Towing Service
Contact
(260) 624-3520
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2765 W Maumee St Angola, IN 46703
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Bill's Professional Towing & Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(324 Reviews)
Write a Review
Recent Reviews
Verified Customer
Angola, IN
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
8
Efficient, timely and minimal cost
Very timely in the work. The cost is one of the most reasonable in the area.
KS
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KENNETH S.
Angola, IN
Chrysler Town & Country
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/30/2025
verified customerVerified Customer
8
Service and brake repair
Always dependable and trustworthy service
KH
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KELLY H.
Angola, IN
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
Oil change
This oil change is the best value anywhere in the country! They rotate your tires and vacuum your vehicle for half the price of a drive through place. Full synthetic to boot! The staff at the counter is amazing and kind. The best service experience of my nearly 50 years of being a vehicle owner!!
JH
JENNIFER H.
Angola, IN
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Return customer
Always recommend Bill’s! I trust their work.
DS
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DARWIN S.
Angola, IN
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Customer First Experience
Two words: The Best!
Verified Customer
Camden, MI
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Always the Best
Bill's people are so good to work with! So friendly and professional! Work gets done well and we are always satisfied.
RM
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RICHARD M.
Wolcottville, IN
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Great job
Everything was very professional, friendly, and done in a timely manner
Verified Customer
Angola, IN
Buick Regal
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Thank you for your continued service
Always top notch!
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Valued Customer
Angola, IN
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Professional service
Listened to my needs and executed in a timely manner and followed up promptly.
RW
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Rob W.
Orland, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
10
Went great did exactly as wanted
They always do excellent work . From the office staff to the mechanics. Highly recommend bills for all you automotive needs.
BS
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BRENT S.
Angola, IN
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Brent Shull
Great work!
CC
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CRAIG C.
Angola, IN
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Perfectly Done
You and your team were professional, quick in servicing & customer service and perfectly priced. I believe I’ve found a trust worthy shop for all my vehicle maintenance needs. Thank you
Verified Customer
Angola, IN
Chevrolet Silverado 3500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
9
found extensive front end work that needed done during a routine oil change.
Always professional and takes care of our fleet needs.
CG
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CHAD G.
Angola, IN
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Oil Change
Bill’s always gives me great service at a reasonable price. Great communication as well. I would trust them with all my vehicle servicing needs.
LC
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Lexi C.
Angola, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/22/2025
0
Rude & Not Helpful
I have Triple A, and when I needed help with a bad battery, they sent Bill’s to service my car. I already knew my battery was bad and had a replacement ready—it just needed to be installed, which is a service Triple A states they offer. When the worker from Bill’s arrived, he was extremely rude and barely communicated with me.

He walked straight to my car, said nothing, and waited. I asked, “Do I need to pop the hood?” and he replied, “Well, yeah.” Then he told me to start the car, so I did. After that, he closed the hood and started walking back to his truck. When I turned my car off, he snapped, “Why would you do that? You need to let it run for an hour. Good luck getting it to start now.”

When I asked about installing my new battery, he said, “I don’t work for Triple A. I work for Bill’s, and they don’t pay me for that.” He stated he only gets paid to jump-start cars—something I could’ve done myself—but I let him do it anyway. While working, he kept making comments like, “I doubt it’s even the battery; I bet it’s the alternator.” I explained that my alternator was recently replaced, but he dismissed me, saying, “Well, I bet it’s a bigger issue.”

His overall attitude was rude and dismissive, making an already stressful situation much worse. This experience left me frustrated and disappointed, and I don’t think customers should be treated this way—especially during roadside assistance.
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