The staff at Bob Howard Hyundai takes pride in their expertise in maintaining Hyundai vehicles.The staff at Bob Howard Hyundai takes pride in their expertise in maintaining Hyundai vehicles.
It has been over a month since I took my 2013 Santa Fe in for service and repair of the seat trim. The service rep, Jacob, assured me that the clips to repair my seats would be there in about a week. Two weeks later I called and the phone operator stated that they would send him an email and for him to get back with me. No calls, texts, or emails came. Called back a week later, same story. Now after a full month I called and got the same answer. I am very disappointed that they can’t give me an answer, as to why this situation has occurred and hasn’t been addressed after multiple calls over a months time.
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