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Bob's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,249 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We welcome the chance to earn your trust with our long-standing reputation for excellent customer service and quality automotive care. We welcome the chance to earn your trust with our long-standing reputation for excellent customer service and quality automotive care.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(605) 342-1982
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
1027 Farlow Ave Rapid City, SD 57701
Get Directions
Bob's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,249 Reviews)
Write a Review
Recent Reviews
Verified Customer
Rapid City, SD
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Brake work
Found the problem quickly and timely fix. Fair price. Best shop in town.
JH
JIM H.
Rapid City, SD
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Quick check up
I have always taken my vehicles to Bob’s, I trust their work and advice. Their service has been excellent and I appreciate their work ethic!
JH
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JACQUELINE H.
Rapid City, SD
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
It was good and friendly.
I had an appointment for an oil and filter change. I was given an early appointment so I was able to sit and wait for my car to be done. Didn’t have to wait too long till it was done. I trust these people and they know me by name. I will use them again.
Verified Customer
Hill City, SD
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
HVAC repair
Kept me updated on progress and changes in repairs
CM
CAROL M.
Rapid City, SD
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Always great work
Everyone has a smile and very helpful
DS
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DONALD S.
Rapid City, SD
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Driveline replacement
We were feeling a vibration in our 2018 Nissan, and so I made an appointment at Bob’s Auto on the 13th of May, and they said that the U joints were bad on the driveline and had to replace it. They ordered the part on the 13th from Nissan and the part came in on the 15th, and got it done in 2 days.
DD
DAVID D.
Rapid City, SD
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Over our expectations
Had some cancelation and got mr car in 5 days early. Even gave me a ride to and from their shop.
CJ and Steve were very knowledgeable straight up and honest. Didn't try to do things that didn't need done.
I would highly recommend to anyone needing fair and honest car needs!
AG
ANDREW G.
Rapid City, SD
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Bobs auto
Highly recommend. Never have any issues when doing business with Bobs auto. They also do excellent work and service on your vehicle needs. Fairly priced against other competitors. 👌👌
LP
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LARRY P.
Rapid City, SD
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
They are great to work with..
They are great and easy to eork with..
WS
WENDELL S.
Box Elder, SD
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Cam shaft and cylinder sticking
Knowledgeable, courteous, friendly took the time to explain everything
BB
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BOB B.
Box Elder, SD
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Best Auto Service in Rapid City (or anywhere else)
From start to finish, the customer service was friendly, efficient, and genuinely caring. Steve and his crew provide the best in outstanding service.
MS
MACY S.
Pecatonica, IL
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Friendly and Honest!
I'm a young girl in college which tends to lead to bad mechanic experiences... But this was totally different! I was treated with respect and I really really appreciated it. All my questions were answered, everything was dealt with in a timely fashion, and I plan on making this my go-to place for all my car needs while I'm in town for school.
If you don't know much about cars but don't want to be taken advantage of... Go to this place!!
SS
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STEVE S.
Rapid City, SD
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Excellent and trustworthy work
Always a pleasure to take my vehicles to Bob's. Very friendly and I trust the work they do.
Verified Customer
Black Hawk, SD
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
7
Always Excellent Service
Bobs Auto Service is my #1 auto repair shop. I can depend on accurate diagnosis of my vehicle's problem, quick repair and reasonable pricing, always. Usually takes 2 weeks to get an appointment so don't wait if your car is sick.
BN
BONNIE N.
Piedmont, SD
Honda HR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Great place & very reasonable!
Wonderful service! Always efficient & friendly & helpful!
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