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Bobs Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(166 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average

Business Details

Contact
(616) 827-5057

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7410 S Division Ave Grand Rapids, MI 49548
Bobs Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(166 Reviews)

LC
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LaDonna C.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2019
verified customerVerified Customer
Great place to have car repairs done
Fast service and nice people!
Recommended

JT
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Jordon T.
Wyoming, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2019
verified customerVerified Customer
Great service and friendly atmosphere.
I have brought my cars to Bobs for several years now. They are always straight forward and honest on the repair costs and offer excellent advise. I drive older cars and while it can be expensive to repair they have gotten me in and out and have not recommended a repair I did not need or made sense given the vehicles age and part condition.
Recommended

PS
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Pam S.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2019
verified customerVerified Customer
Always good
Had an oil change and was supposed to have a tire rotation. Bob always looks the car over as if it is his own. Based on the timing of the service, he recommended to wait until the next oil change, as the tires didn't need rotating. This saves money, and maximizes the life of our tires.
Recommended

KP
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Ken P.
Byron Center, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2019
verified customerVerified Customer
Expert car repair
Very helpful. Worked hard to solve a rather interesting problem. Jessica went above and beyond what she had to, and overall was just a good experience.
Recommended

CO
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Chris O.
Grand Rapids, MI
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
verified customerVerified Customer
5 Star Service
Whenever I require a repair for my vehicles, I go to Bob's. I know I'll be treated with first class service and my repairs will be right.
Recommended

RO
Roberta O.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2019
verified customerVerified Customer
Category: Service
Roberta said this business was excellent. They are perfect.
Recommended

PS
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Pam S.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
verified customerVerified Customer
Prepurchase inspection
Bob looks at a car as if it was something he would buy.
Recommended

SS
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Steve S.
Kentwood, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2019
verified customerVerified Customer
Great fixer
Always doing a great job
Recommended

TL
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
verified customerVerified Customer
Great Service
Had an ABS sensor go bad on a wheel hub assembly installed by Bob a couple on months ago. The wheel hub was warranted as I expect. The big surprise was that the installation of the replacement was also covered! I have never heard of the labor being covered under warranty. Bob and Jessica are professional and very good at what they do. Highly recommend.
Recommended

GR
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Gary R.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
verified customerVerified Customer
Jessica and Bob went to great lengths to keep us informed about what needed to be repaired on our vehicle.
Jessica and Bob went to great lengths to keep us informed about we needed fix on our vechile.
Recommended

RO
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Rod O.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2019
verified customerVerified Customer
Outstanding service. Very knowledgeble
I can't begin to say how much Bob has taken care of my cars over the years. The guy is a Expert and I have total confidence in him and Jessica.. Thank You.
Recommended

GD
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Gregg D.
Kentwood, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
verified customerVerified Customer
Great Service center
I'm a returning customer and I've always had good service here!!
Recommended

AV
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Adam V.
Imlay City, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2019
verified customerVerified Customer
Great service!
My son Jade went to Grand Valley 5 years ago..being out there by himself with little auto repair exp..we needed to find a place that was fair and honest..thankfully we found Bob's..my.son decided to stay in Grand rapids after graduating, and he recently had a car issue and Bob's was there to save the day again..would highly recommended him and his staff
Recommended

TL
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2018
verified customerVerified Customer
Very Impressed
Excellent communication, great service, and reasonable prices. Highly recommend.
Recommended

JP
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Josh P.
Byron Center, MI
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2018
verified customerVerified Customer
Great service
Brought my 2007 van in for s strange noise coming out of the left driver's side wheel. Bob fixed it and had it back to me in a couple of hours just in time to take my kids to the dentist. I appreciated the quick turn-around time.
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