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Bolton Motors

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,187 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

If you’re looking for a family owned auto repair shop in Bolton, CT, you’ve found us. Here at Bolton Motors we work hard to earn your trust and loyalty. We know how important it is to find a Bolton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Bolton Motors we understand what makes
If you’re looking for a family owned auto repair shop in Bolton, CT, you’ve found us. Here at Bolton Motors we work hard to earn your trust and loyalty. We know how important it is to find a Bolton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Bolton Motors we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Bolton offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Bolton, we are totally confident that Bolton Motors is the best option in town!
...more

Categories
Auto Maintenance, Tires, Car Maintenance
Contact
(860) 643-9521

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
99 New Bolton Rd Bolton, CT 06043-7226
Bolton Motors' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,187 Reviews)

PM
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Patricia M.
East Northport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
10
Fast, efficient service and friendly and helpful to boot!
My car had to be towed off 384 and it was a wonderful coincidence that I landed at Bolton Motors. The guys were so quick and helpful in performing the diagnostic to determine fix, gave me options for repair cost...and helped in a pinch to get me to my rental car return site post repair. Can not recommend enough! Although I'm from out of state, will keep this CT location in mind for future service!
Ed C., General Manager from Bolton Motors responded on 07/22/2025 09:31 AM

It's always a pleasant surprise when a car breakdown leads you to a gem like us! We're glad to hear that our team was quick to assist you and made the repair process as smooth as a freshly paved road. It sounds like we hit the road running, especially with that rental car return—talk about customer service on the go! Knowing that you'll keep us in mind for future service warms our engines. Safe travels, and may your next road trip be full of smooth sailing!


DH
Darryl H.
Coventry, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
Category: Service
Darryl said they are great.
Recommended
Ed C., General Manager from Bolton Motors responded on 07/21/2025 09:31 AM

It's wonderful to hear that you think we are great! We always aim to provide a top-notch experience, so we're glad to know we're hitting the mark. If there's anything specific that stood out to you, feel free to share—after all, we love hearing about what makes our customers happy!


JT
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JOSEPH T.
Bolton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great Service...Everytime!
And...they got it done quickly; always customer service centric!
Ed C., General Manager from Bolton Motors responded on 07/16/2025 09:30 AM

It's fantastic to hear that your experience with us was speedy and customer-focused! We like to think of ourselves as a pit crew for your automotive needs, ensuring you’re back on the road in no time. If there's anything else we can help you with, don’t hesitate to reach out. Safe travels!


SK
Steve K.
Connecticut
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
Category: Service
Steve said they were a couple of great guys, and they took care of him and walked him right through the process. It was painless and his vehicle was ready way sooner than he expected, he was pretty thrilled about it. The guys were awesome.
Recommended
Ed C., General Manager from Bolton Motors responded on 07/12/2025 09:31 AM

We're glad to hear that you had such a smooth experience with us! It sounds like our team really rolled out the red carpet for you, and we always strive to make the process as painless as possible—kind of like slipping into your favorite pair of shoes. We'll keep the "awesome" vibe going and ensure your vehicle is ready quickly for the next happy customer. Thanks for sharing your experience!


VP
Vicki P.
Bolton, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/01/2025
verified customerVerified Customer
Category: Service
Vicki said the customer service is great. The pricing is expensive. The diagnostic and the repairs and the technicians are great.
Recommended
Ed C., General Manager from Bolton Motors responded on 07/06/2025 09:31 AM

We're glad to hear that you appreciated our customer service and the quality of our technicians! It sounds like we hit the mark pretty well, but we understand that pricing can sometimes feel like a roadblock on the journey to vehicle happiness. We always aim to provide value alongside our services. If there's anything specific you think we could improve upon, we'd love to hear your thoughts. Safe travels in your newly repaired ride!


Verified Customer
Bolton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Great service
The guys do a great job and always help me and my family out!
Ed C., General Manager from Bolton Motors responded on 06/27/2025 08:17 AM

We genuinely appreciate your feedback! It sounds like our team is giving you the royal treatment, and we’re glad to hear they’ve been helpful to you and your family. We're here to keep your wheels turning and the good vibes rolling. If you ever need anything else, just give us a shout!

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
ALWAYS HERE FOR YOU!!!
Eddie Chaves
General manager

FP
Frank P.
Bolton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Frank said they are very easy to deal with, and are very nice.
Recommended
Ed C., General Manager from Bolton Motors responded on 06/23/2025 12:10 PM

We're so glad to hear that your experience with us was smooth sailing! At Bolton Motors, we strive to keep things as easy and friendly as a Sunday drive. If there's anything else we can help you with in the future, just let us know. Safe travels!

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

RL
RUTH L.
Bolton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
Excellent Service
I had an excellent experience at Bolton Motors. The staff were friendly, professional, and most importantly — honest. They took the time to explain the issue with my vehicle in clear terms and provided a fair, upfront estimate. The repair was completed on time, and my car now runs like new. I appreciated how they didn’t try to upsell me on unnecessary work, which is rare to find these days. I’ll definitely be coming back for all my future maintenance needs. Highly recommend this place!
Ed C., General Manager from Bolton Motors responded on 06/23/2025 12:19 PM

We appreciate you sharing your experience with us! It sounds like our team hit the nail on the head — friendly, professional, and honest are definitely our favorite words. We're delighted to know that you felt informed throughout the process and that your car is back in top shape. Rest assured, we don’t believe in upselling — just good old-fashioned service that keeps you and your vehicle happy. Your recommendation means the world to us. We look forward to keeping your car running smoothly for many miles to come!

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

DD
Dominic D.
Bolton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Dominic said their staff was really communicative about his vehicle, updated him about different fixes that had to be performed and helped him to budget the most important work he needed. They worked quickly and kept him informed when their plans had to be changed.
Recommended
Ed C., General Manager from Bolton Motors responded on 06/23/2025 12:19 PM

We're glad to hear that our team was able to keep the lines of communication open while working on your vehicle. It sounds like they nailed the art of balancing speed and thoroughness, almost like a pit crew during a race! We understand how important it is to keep you in the loop, especially when budget and priorities come into play. If there’s anything else we can assist you with in the future, you know where to find us.

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

JP
James P.
Bolton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
James said they were quick and the price was right.
Recommended
Ed C., General Manager from Bolton Motors responded on 06/23/2025 12:19 PM

We're glad to hear that you found our service quick and our prices appealing. We aim to keep everything running efficiently so you can get back on the road without breaking the bank. If only we could make rush hour disappear as easily! Looking forward to seeing you again for your next vehicle adventure.

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

LD
LAURENCE D.
Coventry, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great shop that stands behind its work
As I’ve reviewed Bolton Motors numerous times (always great) I just want to underscore that they stand behind the work. I’ve had complicated issues corrected that required more than a single visit. It’s ok; old trucks can be a process. Highly recommended.
Ed C., General Manager from Bolton Motors responded on 06/23/2025 12:20 PM

We're glad to hear that your visits to Bolton Motors have consistently hit the mark. It's true that old trucks can be as temperamental as a cat in a bathtub, but rest assured, we’re here to tackle the challenges, no matter how complex. Your recommendation means the world to us – here's to keeping those classics running smoothly!

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

HW
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HELEN///ARDAIN W.
Bolton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
8
Great service, reasonable rates.
Great service, reasonable rates.
Ed C., General Manager from Bolton Motors responded on 06/23/2025 12:20 PM

We really appreciate your feedback about our service and rates. It sounds like we hit the mark! Our team is always here to make sure you have a pleasant experience, and we love hearing that we succeeded. If there’s anything else we can assist you with, don’t hesitate to reach out.

Thanks so much for the great review and remember all of us at Bolton motors are here to help you with all you vehicle needs

Thanks kindly
Eddie Chaves
General manager

JW
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JIM W.
Hebron, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Trailer hitch Installation
Bolton Motors did an excellent job installing a trailer hitch on our 2024 SUV. Their price was half the cost the dealership would have charged. I highly recommend Bolton Motors.

ML
Mary L.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
Category: Service
Mary said the technicians explained the issues, showed her the broken parts and repaired her vehicle.
Recommended

BW
Bill W.
Bolton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Bill said they're helpful and friendly. They get on the job right away to fix what needs to be fixed. He said they're good to work with, very polite and good people.
Recommended
Service Coupons and Posts
We're thrilled to hear that Chase is working his magic on your Audi! 🪄✨ We treat every car like our own because they deserve the best. Thanks for trusting us with your ride! 🚗💨 #BoltonMotors #AudiMagic
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We're thrilled to hear you got a great deal on your car repair! 🚗💰 Keeping your wallet happy is our specialty. Thanks for trusting us over the competition—we aim to please! #BoltonMotors #AutoSavvy
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Thanks for trusting Bolton Motors for your vehicle's needs! 🚗✨ We're always here to keep your wheels turning and your worries at bay. Quality service isn’t just a promise; it’s our way of life! #BoltonMotors #AutoExcellence
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We're thrilled to hear you had another terrific experience! 🚗🔧 Our team loves jumping on repairs faster than a mechanic on a spilled oil can! Thanks for trusting us with your ride! #BoltonMotors #AutoCare
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