Got an oil change.....drove the next day and check engine light and oil light came on....got it looked at and there was no oil in my car!!!....Midas Bonney Lake didn't change it properly and all the oil leaked out and I drove with no oil....brought it back and they put new oil in my car and said there is no engine damage but I am very uncertain that is true....only gave me 90 day warrantee... I tried to get longer and they refused....If they are so certain in their work why won't they give me longer!!! Do not recommend going here!
DH
Donald H.
Bonney Lake, WA
03/28/2023
10
Quality work
A special shout out to Steve and his team for excellent work on my vehicles. I had a older model that required extra attention, but Steve and his team went above and beyond to complete all repairs. They kept me informed of the progress instead of hanging me out to dry like some shops do. Thanks again.
AK
Amy K.
Bonney Lake, WA
01/25/2023
10
Fantastic Crew
Every experience I’ve had with the employees at Midas has been wonderful. They have taken care of me my vehicle at a decent price and in a timely fashion. They are trustworthy and I recommend them to all of my friends and family.
Thank you, Amy Kennedy
All went well. Except for the price. Received coupon in mail for discount on services. They wouldn't except coupon on oil change due to "oil prices going up". Oil prices have been up for over two months, just received coupons in last 4-5 days.
Kris said she recently had new belts put on her vehicle that were making noise. She suspected they were loose and went there to see if they could look at them. She said despite them being very busy, they were able to make time for her and were able to fix.
Patrick said they are nice guys, but every time he has taken his vehicle there either they dont do what he asked, or do things he did not want them to do. They just cant seem to get it right. He is done with the business and is going to go somewhere else.
Jason said as soon as he got there they were polite, quick, he said he had no complaints, and his vehicle was repaired very well, and he said the staff was very polite and courteous.
David said they took way too long to fix his vehicle. They did not call when the work was done to see if it fixed the problem, and they left the vehicle in the parking lot for over a month and some thieves stole the catalytic converter. And on top of that, the vehicle does not even work. He would not recommend the business for these reasons.
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