business image

Midas of Bonney Lake

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(277 Reviews)
5
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
5
Net Promoter Score ®

Business Details

Contact
(253) 826-4327

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
20620 Hwy 410 E Bonney Lake, WA 98391
Midas of Bonney Lake's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(277 Reviews)

OM
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Olina M.
Bonney Lake, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/03/2023
0
Horrible
Got an oil change.....drove the next day and check engine light and oil light came on....got it looked at and there was no oil in my car!!!....Midas Bonney Lake didn't change it properly and all the oil leaked out and I drove with no oil....brought it back and they put new oil in my car and said there is no engine damage but I am very uncertain that is true....only gave me 90 day warrantee... I tried to get longer and they refused....If they are so certain in their work why won't they give me longer!!! Do not recommend going here!

DH
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Donald H.
Bonney Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2023
10
Quality work
A special shout out to Steve and his team for excellent work on my vehicles. I had a older model that required extra attention, but Steve and his team went above and beyond to complete all repairs. They kept me informed of the progress instead of hanging me out to dry like some shops do. Thanks again.

AK
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Amy K.
Bonney Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2023
10
Fantastic Crew
Every experience I’ve had with the employees at Midas has been wonderful. They have taken care of me my vehicle at a decent price and in a timely fashion. They are trustworthy and I recommend them to all of my friends and family.
Thank you, Amy Kennedy

JR
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JOY R.
Bonney Lake, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2022
verified customerVerified Customer
8
Don't send out coupons
All went well. Except for the price. Received coupon in mail for discount on services. They wouldn't except coupon on oil change due to "oil prices going up". Oil prices have been up for over two months, just received coupons in last 4-5 days.

RS
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RYAN S.
Bonney Lake, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/17/2022
verified customerVerified Customer
0
$ 50.00 oil change, really!
I'm taking my business elsewhere. To expensive and they didn't honor an online coupon for that location.

JA
John A.
Bonney Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2022
verified customerVerified Customer
Category: Service
John said he would recommend the business for service.
Recommended

GB
Garett B.
Buckley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2022
verified customerVerified Customer
Category: Service
Garrett said service is always good.
Recommended

JS
Jaynae S.
Sumner, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2022
verified customerVerified Customer
Category: Service
Jaynae said they were super helpful.
Recommended

KC
Kris C.
Buckley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2022
verified customerVerified Customer
Category: Service
Kris said she recently had new belts put on her vehicle that were making noise. She suspected they were loose and went there to see if they could look at them. She said despite them being very busy, they were able to make time for her and were able to fix.
Recommended

WW
Willscot W.
Buckley, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/09/2022
verified customerVerified Customer
Category: Service
Patrick said they are nice guys, but every time he has taken his vehicle there either they dont do what he asked, or do things he did not want them to do. They just cant seem to get it right. He is done with the business and is going to go somewhere else.
Not Recommended

JC
Joe C.
Bonney Lake, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2022
verified customerVerified Customer
Category: Service
Joe said they are very friendly and honest.
Recommended

JZ
Jason Z.
Bonney Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2022
verified customerVerified Customer
Category: Service
Jason said as soon as he got there they were polite, quick, he said he had no complaints, and his vehicle was repaired very well, and he said the staff was very polite and courteous.
Recommended

DI
David I.
Bonney Lake, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/13/2022
verified customerVerified Customer
Category: Service
David said they took way too long to fix his vehicle. They did not call when the work was done to see if it fixed the problem, and they left the vehicle in the parking lot for over a month and some thieves stole the catalytic converter. And on top of that, the vehicle does not even work. He would not recommend the business for these reasons.
Not Recommended

DM
Dave M.
Sumner, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
verified customerVerified Customer
Category: Service
Dave said he loves the business and he has been going to the business for 15 years.
Recommended

KR
Kenneth R.
Sumner, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
verified customerVerified Customer
Category: Service
Kenneth said they gave him the information he needed to get his car fixed.
Recommended
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