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Brian's Tire & Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(32 Reviews)
84

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
84
Net Promoter Score ®

Business Details

About

At Brian’s Tire & Service, we work hard to earn your trust and loyalty. We know how important it is to find a Huntsville car service you can rely on, so your satisfaction is our top priority every day. At Brian’s Tire & Service, we work hard to earn your trust and loyalty. We know how important it is to find a Huntsville car service you can rely on, so your satisfaction is our top priority every day.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(256) 704-8473

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1024 Putman Drive Northwest Suites 1 and 2 Huntsville, AL 35816
Brian's Tire & Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(32 Reviews)

DS
Deborah or Brooke S.
Huntsville, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/15/2026
verified customerVerified Customer
8
Good Customer Service, Inspection Could Be More Thorough
The staff was courteous and got us in quickly, which I appreciated. I specifically requested a thorough inspection because the vehicle is under an extended warranty and I wanted any potential issues identified while it was already in the shop. The vehicle was released with a report indicating everything checked out, but the Auto Stop/Start system was not functioning after pickup. After returning the vehicle, additional troubleshooting determined the battery was the likely cause. While I appreciated the follow-up and the time spent investigating the issue, I was disappointed that it was not identified during the original inspection. I would encourage more thorough verification of vehicle systems before a vehicle is released to the customer.
The Team a. from Brian's Tire & Service responded on 06/16/2026 09:41 AM

Thank you for sharing your experience with us. We're glad to hear that our team was courteous and efficient in getting you in for your vehicle's inspection. It sounds like your Discovery Sport is quite the machine, and we understand how crucial it is to have everything in tip-top shape—especially with that extended warranty in play.We appreciate your feedback regarding the Auto Stop/Start system. It's great to know that our follow-up was helpful, but we understand the frustration of having to return due to an oversight during the initial inspection. We take your suggestions seriously, and we’ll surely work on our verification processes to make sure we catch those pesky battery issues before the keys are handed back over.Your input helps us improve, so thank you for being a part of our journey to excellence. If there is anything else you'd like to discuss, we're here to listen!

Offers and Posts
Thank you for your glowing review! 🌟 We're thrilled to hear our team, especially Ray and Mike, have been your automotive superheroes! 🦸‍♂️ Your trust means the world to us. Here’s to many more years of service and smiles! #TireCare #CustomerAppreciation
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Thanks for giving us a tire-ific review! 🚗 We're thrilled you found our service excellent, prompt, and friendly. We strive to keep your wheels turning smoothly. Come back anytime for more tire adventures! 😄 #BriansTireAndService #CustomerLove
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We're blushing! 😊 Huge thanks for your kind words about our team. Mike certainly knows how to keep things rolling smoothly! We're thrilled you had a top-notch experience. 🚗💨 Don’t hesitate to roll by again! #CustomerService #TireSatisfaction
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We’re thrilled to hear you think we do a great job! 🚗✨ Our team loves giving your vehicle the care it deserves—just like we treat our customers like family! Thank you for the kind words! #CustomerCare #TireService
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