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Brill's Auto Sales

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(124 Reviews)
88
Write a Review

Score Details

5 stars
89%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
88
Net Promoter Score ®

Business Details

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(413) 568-9487
Visit Website
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
388 Southampton Rd Westfield, MA 01085
Get Directions

Affiliations

Brill's Auto Sales' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(124 Reviews)
Write a Review
Recent Reviews
DM
DEBBIE M.
Southampton, MA
Jeep Wrangler Rubicon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Always positive
Always satisfied with Brills
JB
James B.
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
☆☆☆☆☆
Greqt experience.
PG
pam g.
Westfield, MA
Ford Taurus SEL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Brill's Auto Repair
Brill's offers reliable service for your vehicle with knowledgeable staff who are friendly and courteous to their customers! Service performed in a reasonable amount of time!
DS
DIANE S.
Westfield, MA
Hyundai Elantra SE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Had an oil change i
I always have great experience
MV
Maria V.
Westfield, MA
Acura RDX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/03/2025
verified customerVerified Customer
1
Won’t be back
The staff are all very nice, but I’m not impressed with the work done. I Initially brought my car in to get the AC recharged. Within 1 hour of driving after I picked it up, my alternator went. I was told it was a coincidence and I’d like to give them the benefit of the doubt, but the timing is questionable. Then, I pick my car up after the alternator is fixed, and the AC doesn’t work again. I called and they said that when I left, the mechanic realized he didn’t plug the sensor back in. I didn’t receive a phone call or anything…

Not super impressed. I really wanted to make this my car place but I will have to keep looking.
HT
HEIDI T.
Westfield, MA
Hyundai Elantra SE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Oil change
I have been a long time customer of Brill’s. They are knowledgeable and perform repairs quickly and efficiently. Staff is helpful and friendly. Very accommodating to special requests (pay over phone, other family member will pick up car, etc), nighttime key drop box for after hours car drop if needed.
JC
JULIE C.
Huntington, MA
Jeep Compass Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
I trust them
They did not try to do unnecessary work!
JN
Joseph N.
Quincy, MA
Subaru Outback 3.6R Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Very professional operation!!
Excellent customer service! Very professional, thorough and customer focused. Spoke with the many other customers at the location and they all had excellent things to say, and most were repeat customers. Nothing but positives for this place!!
DS
DIANE S.
Westfield, MA
Hyundai Elantra SE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Rotors needed replacement
I had the car towed because of a clunking
MT
MARY T.
Westfield, MA
Mini Cooper Clubman S ALL4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Knowledgeable, dependable, respectful.
We’ve never been sorry after receiving Brill’s services. Trust them.
SF
STEVE F.
Westfield, MA
Chevrolet Equinox LT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Trusted shop
My family has bought 4 cars from Dave and trusted him to take care of them all. They don’t try to sale you something you don’t need and always give you a fair price. I will see Dave when it’s time to replace my car or whenever it needs service.
CW
CAMILLE W.
Blandford, MA
Hyundai Santa Fe XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Brills for the win again
Brills always come through for me. They're knowledgeable, informative, efficient, and kind. I've recommended Brills to friends/coworkers and will continue to do so.
NR
NANCY R.
Southampton, MA
Chevrolet Silverado 2500 HD LTZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Repair truck
Excellent service and exceptional staff. Friendly and professional.
DW
Douglas W.
Southwick, MA
Chevrolet Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
They worked on my xar
Good friendly people
LC
Lyle C.
Worthington, MA
Cadillac DeVille DHS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Excellant
Once again excellant service all around.
Displaying Review 1 - 15 of 124 in total
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