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First Choice Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,214 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(815) 730-6900

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2123 Plainfield Rd Crest Hill, IL 60403
First Choice Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,214 Reviews)

CS
Corey S.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
Category: Service
Corey said they're always professional and give him the best price. They do a good job with the work they do.
Recommended

AE
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Amber E.
Joliet, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Had my AC checked.
As always these guys took care of everything and let me know if anything else needed to be addressed. Top Notch! I’ll never go anywhere else!

MK
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Mark K.
Joliet, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Great shop
This was my second time coming here. Great service.

TS
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Tony S.
Yorkville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Their Name Says It All, First Choice Auto
Over the years, we’ve dealt with a number of car dealer service centers—many of them were sloppy, dishonest, or just plain sharks. Thankfully, we found First Choice Auto of Joliet. Their team clearly values honesty, care, and efficient service.

They recently completed a full brake job, oil change, and tire rotation for us, and everything was done right the first time, with no pressure or surprises. This place is a rare find and well worth the 30-mile drive every single time.

We could go somewhere closer, but when it comes to integrity and quality work, First Choice Auto of Joliet is the only place we trust. You should too!

KM
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Kevin M.
Bolingbrook, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Great--and fast--service
I'm glad we found our "car guy." And I'd suggest coming here if you don't have one. Trustworthy, good pricing, good work.
Melissa H. from First Choice Auto Repair responded on 06/23/2025 12:36 PM

We're happy to be your go-to "car guy"! It sounds like we've hit the jackpot with your wheels. We appreciate your trust and are always here to keep everything running smoothly (and at a price that won’t break the bank). If your car ever needs some TLC, you know where to find us!


DC
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Dennis C.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Awesome!
Service is great. People are great. Highly recommend!!!
Melissa H. from First Choice Auto Repair responded on 06/23/2025 12:36 PM

We appreciate you taking the time to share your experience! It’s fantastic to hear that our service and team made a positive impression. If we could bottle up that great vibe and sell it, we would! Your recommendation means a lot to us, and we look forward to making your next visit just as stellar.


SU
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Sandra U.
Joliet, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Excellent work!
Great service and friendly staff. Thank you for servicing my vehicle. I will be back to do business with you again when the need arises. Thank you! Excellent Job!
Melissa H. from First Choice Auto Repair responded on 06/23/2025 12:36 PM

We appreciate your wonderful feedback! It’s fantastic to know that our team made your experience enjoyable. We strive to provide great service without the need for a superhero cape—though we’ve considered it! Whenever your vehicle needs some TLC, we’ll be ready to help it get back on the road. Safe travels until then!


MC
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Mae C.
Crest Hill, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Great service
Always great service & friendly caring employees!!
Melissa H. from First Choice Auto Repair responded on 06/23/2025 12:38 PM

We're glad to hear that you’ve consistently had great experiences with us! Our team loves to bring their A-game and a friendly smile to every visit. After all, who doesn’t appreciate a little extra care along with their car maintenance? Your support means a lot to us!


PK
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Paul K.
Lisle, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Preventative vehicle inspection.
The staff is very educating about what your vehicle needs and the quality of their work is excellent.
Melissa H. from First Choice Auto Repair responded on 06/23/2025 12:37 PM

We appreciate you taking the time to highlight our team's dedication to educating our customers. It sounds like we hit the nail on the head with both quality and service—just like we aim to with every vehicle. After all, a well-informed customer is like a well-tuned car: ready to roll smoothly ahead. We're glad to have been of assistance with your automotive needs!


RD
Rodney D.
Illinois
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Rodney said they were polite, friendly and they did a good job.
Recommended

SB
Shirlene B.
Illinois
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
Category: Service
Shirlene said they've been wonderful the two times she's been there, they're straight to the point and her vehicle doesn't sit there for days. They get her vehicle back to her as soon as possible and they can turn her vehicle around the same day, roughly in about two hours. She's been very happy with their business and has already told her family about them. She appreciates it and wanted to thank them.
Recommended

JW
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Joe W.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Superb Customer Sevice
This shop is first-class in customer service; you won't find another place like this shop.

JA
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John A.
Joliet, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
A comfortable experience.
Every time I go to First Choice Auto Repair they go above and beyond expectations. The staff is friendly, knowledgeable, and transparent with everything.

JW
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Joe W.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
My daughter had a great experience
My daughter felt that the family-run business was the right place for her to bring her car for repairs, and she plans on using them in the future.

TA
Travis A.
Romeoville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Travis said when he has an issue with his vehicle, they will fix it. They have valet service. They're great people to do business with. It's a family operation.
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Service Coupons and Posts
Thanks for the great review, Latasha! We're so glad you chose us for your auto repair needs. ?? #FirstChoiceAutoRepair #CrestHill
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