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Britland Auto Body - Bridgewater

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(27 Reviews)
78

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
78
Net Promoter Score ®

Business Details

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Contact
(732) 469-3285
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26 Kearney St Bridgewater, NJ 08807-3132
Britland Auto Body - Bridgewater's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(27 Reviews)

ZR
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Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/20/2025
verified customerVerified Customer
10
Great work. Communications could be improved
The work done on my Subaru was great! The shop handled everything seamlessly with my insurance company. However, the communications could be more detailed. Some updates provided are vague and generic. I even called several hours before my scheduled pickup time to confirm that things were still on track, was sent to my estimator’s voicemail, and left a clear and polite message since I had taken off work with the understanding that I’d be picking up my car. I never received a callback.
Instead, I received an automated message right before closing time stating that my car was “still in reassembly” — with no revised pickup time or additional details. There was a lack of clear communication. Nonetheless, I do understand that quality work takes time. Overall, I am satisfied with my repairs so far.
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