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SureCritic / Brock's Auto Service Center
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Brock's Auto Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(34 Reviews)
100
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Score Details

5 stars
94%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(513) 542-6500
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
3719 Spring Grove Ave Cincinnati, OH 45223
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Brock's Auto Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(34 Reviews)
Write a Review
Recent Reviews
DR
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David R.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2024
10
Very efficient, personable and fair.
A good honest mechanic is like finding a good doctor. You don’t want to go anywhere else. Brocks really is the place to go. They really take pride in their work; and treat people very respectfully.
KB
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KC B.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2022
10
This is the place
Good people, great service!
TB
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Tammy B.
Cincinnati, OH
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2020
verified customerVerified Customer
New tires & oil change.
Good work, fast, reasonable price. I highly recommend Brock’s. Friendly as well.
Recommended
Ron B., Owner from Brock's Auto Service Center responded on 05/01/2020 06:12 AM

Thank you Tammy

RW
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Rachel W.
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
verified customerVerified Customer
As always, a great experience
A trustworthy business and owner that keeps my high mileage car safe and running smoothly with no upselling or unnecessary work/costs.
Recommended
Ron B., Owner from Brock's Auto Service Center responded on 05/01/2020 06:11 AM

Thank you Rachel

GG
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Gerald G.
Cincinnati, OH
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2020
verified customerVerified Customer
Expert
Ron is an expert at automotive repair.
Recommended
Ron B., Owner from Brock's Auto Service Center responded on 04/30/2020 04:29 AM

Thank you Gerald

JS
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Joseph S.
Cincinnati, OH
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2020
verified customerVerified Customer
The only mechanic I trust to restore my Ford Musutang.
Had this business replace the 4.6L V8 in my 2003 Mustang GT, he was able to source a low-ish mileage (~60,000 miles) replacement engine (despite this engine not being in production for almost a decade) and was able to install it in less than a month for about $5000. I have also had them replace all shocks struts and tie rod ends in the same car, they were able complete the work in a single business day for $1,100. Recommends future service if necessary but does not try to sell unneeded service. (informed me the rack and pinion is leaking). The only reason i do not service my other cars here is because they are still under warranty and i have to take them to the dealership
Recommended
Ron B., Owner from Brock's Auto Service Center responded on 04/29/2020 05:00 PM

Thank you Joseph

JG
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John G.
Cincinnati, OH
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2020
verified customerVerified Customer
Very near to home Good price Pleasant but professional
Near to my location, pleasant and professional
Excellent price Fast service
Recommended
Ron B., Owner from Brock's Auto Service Center responded on 05/01/2020 06:12 AM

Thank you John

NR
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Nancy R.
Cincinnati, OH
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020
verified customerVerified Customer
Great service
Service was great, I was treated like a friend and was greeted by name.
Recommended
Ron B., Owner from Brock's Auto Service Center responded on 04/28/2020 10:56 AM

Thank you Nancy

AT
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Ashley T.
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020
verified customerVerified Customer
Excellent
I have nothing bad to say.. Very professional and gets my car fixed in no time ?? highly recommend.
Recommended
Ron B., Owner from Brock's Auto Service Center responded on 04/24/2020 05:56 AM

Thank you Ashley

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Verified Customer
Cincinnati, OH
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
verified customerVerified Customer
Reasonable, great lication
I have known Ron Brock for 3 years. He is knowledgeable & prices are reasonable.
Recommended
Ron B., Owner from Brock's Auto Service Center responded on 04/21/2020 07:47 AM

Thank you

JH
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Jessica H.
Cincinnati, OH
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2020
verified customerVerified Customer
Very nice and professional
I was giving a quote over the phone and I was charged what I was quoted.
Very nice and professional when I called and came to get my car.
Thank you
Recommended
Ron B., Owner from Brock's Auto Service Center responded on 04/20/2020 04:47 PM

Thank you Jessica 

ER
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Eddie R.
Cincinnati, OH
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020
verified customerVerified Customer
Honesty
The owner and workers are honest in their dealings. The reasonable quotes for labor & services for cars are welcomed . Times scheduled were accurate and repairs were also accurate.
Recommended
Ron B., Owner from Brock's Auto Service Center responded on 04/17/2020 03:47 PM

Thank you  Eddie

SM
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Sharee M.
Cincinnati, OH
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020
verified customerVerified Customer
Ron was great and knew what he was talking about and the technician as well
The service here was excellent no complaints
Recommended
Ron B., Owner from Brock's Auto Service Center responded on 04/17/2020 03:47 PM

Thank you  Sharee

CH
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Caitlin H.
Cincinnati, OH
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020
verified customerVerified Customer
Solid, honest mechanic
I've been going to Brock's Auto Service for 3 1/2 years now, and I've recommended them to friends, family, and acquaintances many times.

I found the shop through a list of certified NAPA AutoCare Centers. Ron, the shop owner, is friendly, no-nonsense, and old school customer service. They do great work here and they charge a fair price. They don't recommend work you don't need just to bump up the price - and I say this as a female customer. I highly recommend this shop to anyone in need of a good mechanic!
Recommended
Ron B., Owner from Brock's Auto Service Center responded on 04/17/2020 03:48 PM

Thank you  Caitlin

BC
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Brian C.
Cincinnati, OH
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2020
verified customerVerified Customer
It’s the bomb!
Highly recommend !
Recommended
Ron B., Owner from Brock's Auto Service Center responded on 04/16/2020 10:40 AM

Thank you Brian

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