business image

Brookshire Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(249 Reviews)
86

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
13
Total ReScores
4.9
ReScore Average
86
Net Promoter Score ®

Business Details

About

Brookshire Hyundai is a new Hyundai sales and service center. We have trained, professional auto repair specialists to take care of all your automotive needs. Please call to schedule an appointment today! Brookshire Hyundai is a new Hyundai sales and service center. We have trained, professional auto repair specialists to take care of all your automotive needs. Please call to schedule an appointment today!

Categories
Hyundai Dealer, Auto Maintenance, Auto Repair
Contact
(281) 299-3540

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* No Time Zone Provided
34656 Katy Freeway Brookshire, TX 77423
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(249 Reviews)

BW
gravatar
Bob W.
Katy, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/16/2023
1
Category: Service
Poor dealership
Very unprofessional. Went in to buy an Elantra with a msrp of $25000. Told the salesman I would like a drive out price and he brought a price back to me over 31000+. I asked him why the drive out price was so high and that I could purchase a Camry for $3000 less than an Elantra. I told him they were not attempting to sell the car as they had place numerous items on the drive out sheet that were no more than an attempt to up the price of the vehicle and knock my head off with a high price. $1500 for dealer prep, $495 for window tint along with several thousand dollars of ways to up the price. I told him the price was insulting and I would go buy a Camry. I got into my truck and the sales manager flagged me down and wanted to know what was insulting about the price. I told him the same thing I told the salesman and that the price was way out of line. He had an angry/mad look on his face and demanded I leave the property. I have never seen such unprofessional behavior. The poor ethics displayed are the exact reason car dealerships and sales people have bad images. I left and called the Toyota dealer.
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