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Bryan's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,764 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

There are many Olympia auto repair shops and mechanics, but there is only one, Bryan’s Automotive.

Our team offers leading-edge diagnostics for prompt and thorough maintenance and repair on all vehicles using original equipment (OE) parts.

When you bring your vehicle to us, our service writers and technicians take the time to
There are many Olympia auto repair shops and mechanics, but there is only one, Bryan’s Automotive.

Our team offers leading-edge diagnostics for prompt and thorough maintenance and repair on all vehicles using original equipment (OE) parts.

When you bring your vehicle to us, our service writers and technicians take the time to explain our work fully because every customer matters, and every car is important. Contact Bryan’s Automotive with any questions or drop by and see our shop in action.
...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(360) 493-8300

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
6940 Martin Way East Olympia, WA 98516
Bryan's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,764 Reviews)

DK
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David K.
Lacey, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Routine oil change
Oil change and followup on the exhaust shield rattle they addressed last time I was in. They said the clamp had come loose so they reinforced it and it hasn't rattled since. Very pleasant staff.

KE
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Khaled E.
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
verified customerVerified Customer
10
My Tucson needed an oil change
I took my 2017 Hyundai Tucson for oil change at Bryan’s Automotive and as expected and usual they did a great job.
TJ S. from Bryan's Automotive responded on 08/12/2025 07:32 AM

Thank you Khaled!  We appreciate your feedback regarding your recent visit to Bryan's Automotive for your oil change. 🚗 Our team is dedicated to ensuring that all maintenance tasks are performed efficiently and effectively, and your satisfaction reinforces our commitment to excellence! 🛠️


Verified Customer
Olympia, WA
Acura 3.2TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
verified customerVerified Customer
10
My GO TO Garage for 15+ Years
Bryan's Automotive is the BEST. Quality and honest service.
TJ S. from Bryan's Automotive responded on 08/12/2025 07:35 AM

We truly appreciate your kind words about your experience at Bryan's Automotive! 😊 It means a lot to know that our dedication to quality and honesty shines through. We work hard to uphold the highest standards, and hearing that our efforts make a difference to valued customers like you is incredibly rewarding. Your support motivates us to keep delivering exceptional service. Thank you for choosing us for your automotive needs—it’s always a pleasure to work with you!


JW
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Juanita W.
Lacey, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
I took my Tacoma truck in for a scheduled oil change and inspection.
I dont take my truck anywhere else since discovering Bryan's some time ago. They are thorough quick and reasonable
TJ S. from Bryan's Automotive responded on 08/07/2025 09:52 AM

Thank you Juanita! We sincerely appreciate your loyalty and trust in Bryan's Automotive. I am happy to hear that our commitment to thoroughness, efficiency, and reasonable pricing has made a positive impact on your experience with us.  Thank you for choosing Bryan's Automotive! 🚗✨


ML
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Mike L.
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Great Team
Brought my car in for a quick checkup and oil change. Was done in a short amount of time and the price was very reasonable. Showed me a picture of one area of concern but is not an urgent fix. Appreciated the picture and not just being told you need this and that. Now days honesty goes along way.
TJ S. from Bryan's Automotive responded on 08/04/2025 10:56 AM

Thank you Mike!!  We appreciate your positive feedback regarding your recent visit for a checkup and oil change. It is reassuring to know that you found our service prompt and our pricing reasonable. Transparency in communication is a core value for us, and we are glad you found the visual assessment helpful in understanding your vehicle's condition. Our team is committed to providing honest insights, emphasizing the importance of trust in our customer relationships. Your support is invaluable to us! 😊


AG
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Adam G.
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Great shop
These guys are great. I spent days trying to figure out my electrical issue and they did it in an hour. They are my go to shop here on out
TJ S. from Bryan's Automotive responded on 07/30/2025 11:43 AM

Thank you for the fantastic review Adam! We’re so glad our team was able to quickly resolve your electrical issue—nothing beats saving time and headaches under the hood. Hearing that Bryan’s Automotive is now your go-to shop means the world to us, and we’ll be here with reliable, expert service whenever you need us. ⚡🚗💪


HS
Harvey S.
Lacey, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
Category: Service
Harvey said been going there for 25 years, been very fair, very pleasant to be around and good people.
Recommended
TJ S. from Bryan's Automotive responded on 08/04/2025 11:57 AM

Thank you Harvey, we enjoy seeing you!!  We sincerely appreciate your continued loyalty to Bryan's Automotive over the past 25 years. 🌟 It is heartening to know that you have found our team to be fair and pleasant, as we strive to create a welcoming environment for all our customers. Your trust and satisfaction reinforce our commitment to providing quality service. Thank you for being a valued member of our community! 🚗✨


Verified Customer
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Did good work
Work was done promptly and correct.
TJ S. from Bryan's Automotive responded on 07/29/2025 07:32 AM

Thanks so much for your review! We’re happy to hear that the work was completed both quickly and accurately—that’s exactly the kind of service we aim for. At Bryan’s Automotive, getting the job done right the first time is our priority, and we’re grateful for the opportunity to earn your trust! 🚗✅

TJ S. from Bryan's Automotive responded on 07/29/2025 02:47 PM

Thanks for the great review! We're so glad the work met your expectations and was completed quickly and accurately. At Bryan’s Automotive, we take pride in getting the job done right without delay, and it’s great to know that came through in your visit. We appreciate your trust and look forward to serving you again down the road! 🛠️🚗


JP
Justin P.
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Trust them with my vehicle
They are trustworthy and do great work!
TJ S. from Bryan's Automotive responded on 07/29/2025 07:33 AM

Thank you Justin!  We appreciate your feedback and are pleased to hear that you found our services trustworthy and of high quality. Ensuring our customers feel confident in the work we provide is a priority for us. Your recognition of our efforts reinforces our commitment to excellence in automotive care. 🚗✨ Thank you for choosing Bryan's Automotive!


CP
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Charlene P.
Lacey, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
9
Great service as always.
Quick and easy. Wonderful customer service
TJ S. from Bryan's Automotive responded on 07/25/2025 07:46 AM

We appreciate the time you took to share your experience with us Charlene! It's great to know that you found our services to be quick and easy. Our team is dedicated to providing exceptional customer service, and it is rewarding to hear that it made a positive impression on you. 😊 Thank you for choosing Bryan's Automotive!


Verified Customer
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Very good customer service!
Great service! Went in for an oil change and it was quick and easy.
TJ S. from Bryan's Automotive responded on 07/23/2025 07:39 AM

We greatly appreciate your positive feedback regarding your recent experience at Bryan's Automotive! It is our commitment to provide quick and efficient services, and we are pleased to hear that your oil change met your expectations. Your satisfaction is paramount to us, and we look forward to continuing to serve you in the future! 🚗✨


Verified Customer
Olympia, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Great service
Very friendly local business.
TJ S. from Bryan's Automotive responded on 07/16/2025 07:38 AM

We sincerely appreciate your feedback regarding your experience with our team! It is gratifying to know that our efforts to create a welcoming environment have resonated with our valued customers. Your support for local businesses is invaluable, and we strive to maintain the friendly service that sets us apart. Thank you for taking the time to share your positive experience with Bryan's Automotive. 😊


JM
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John M.
Dupont, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Very Happy With Repairs
Had to replace most of front end suspension after 244k of wear and tear. Plus, rear shocks worn out as well. Josh and Adrian kept me informed and up to date on repair status. They provide transport to and from should you need it like I did. I recommend this business to others.
TJ S. from Bryan's Automotive responded on 07/16/2025 07:41 AM

Thank you John!!  We appreciate your detailed feedback regarding your recent experience with us. We strive to keep our customers informed throughout the repair process, and it is gratifying to hear that Josh and Adrienne met your expectations in this regard. 🚗 Moreover, we are pleased that our courtesy shuttle service was convenient for you during your repairs.  Thank you for choosing Bryan's Automotive! 👍


AB
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Anita B.
Lacey, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Always great service
We have been coming to Bryan’s Automotive for years. Reliable great service.
TJ S. from Bryan's Automotive responded on 07/14/2025 07:39 AM

Thank you Anita! We sincerely appreciate your loyalty to Bryan's Automotive over the years. It is gratifying to know that you have consistently found our service to be reliable and of high quality. Our team strives to maintain these standards, ensuring that each visit meets your expectations. Your continued support is invaluable to us, and we look forward to serving you in the future! 🚗✨


DK
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David K.
Lacey, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great service!
Bryan's did a great job of diagnosing the problems with my car. They also did a great job of fixing everything. This was the first time I had used Bryan's and will be a regular customer rather than relying on Hanson Subaru on the west side.
TJ S. from Bryan's Automotive responded on 07/11/2025 11:50 AM

Thank you David! We appreciate your recognition of our diagnostics and repair services. We strive to provide thorough assessments and effective solutions to ensure your vehicle operates at its best. Your decision to become a regular customer is valued, and we are committed to maintaining the quality of service that led you to us. 🚗✨

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