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Built To Last Automotive Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(617 Reviews)
88

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

About

Our Durango car service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well, because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Durango, we are totally confident Our Durango car service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well, because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Durango, we are totally confident that Built To Last Automotive Service is the best option in town! ...more

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(970) 259-8777

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
714 Sawmill Rd Durango, CO 81301-4070
Built To Last Automotive Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(617 Reviews)

CF
gravatar
Colton F.
Silverton, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/24/2025
0
Inefficient, rude, poor quality workmanship.
Probably the worst experience with a mechanic I’ve had. When people are warned about mechanics taking advantage of regular people, this is the mechanic to watch out for.

I took my vehicle to built to last after significant rodent damage. This was all covered under comprehensive. Built to Last failed to install parts properly, failed to install OE parts where required, did not complete all the work, and caused damage to my vehicle that was not communicated to me leading to further issues that were framed as general maintenance problems instead of their error. Based on the price I assumed OE parts were used. They were not, and insurance was paying for it. Therefore I find them to be extremely over priced.

My experience with this company has been extremely negative. I have lost work due to their lack of efficiency and had to pay out of pocket for rental coverage because of this inefficiency. The stress this has caused me is significant and thus far they have failed to fix their errors or responded to emails. I would not recommend Built to Last to anybody.
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