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Burns Auto Group

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(87 Reviews)
89
Write a Review
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Score Details

5 stars
91%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
5%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Our Burns Auto Group team knows and loves the trucks that they sell, and they want to see drivers from Bucks County drive off in the perfect pre-owned truck that meets their needs for both work and play. Our team of truck experts and technicians are certified to service or maintain your custom or standard truck model with accuracy and Our Burns Auto Group team knows and loves the trucks that they sell, and they want to see drivers from Bucks County drive off in the perfect pre-owned truck that meets their needs for both work and play. Our team of truck experts and technicians are certified to service or maintain your custom or standard truck model with accuracy and care. From flatbeds, to Mason trucks, to diesel models, Burns Auto Group has the expertise to help you find the perfect pre-owned truck models that meet your needs. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(215) 757-8886
Visit Website
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone Provided
194 Lincoln Highway Fairless Hills, PA 19030
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Affiliations

Burns Auto Group's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(87 Reviews)
Write a Review
Recent Reviews
Verified Customer
Philadelphia, PA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Brakes locking up
Five stars great communication and fix my problem fast and Bob and his team did amazing job.
AH
gravatar
ANN MARIE H.
Levittown, PA
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
I can open my window again
Motor in the driver side power window died. Never realize how much you use something until it doesn't work. Ordered, replaced smooth transaction. Always a pleasure to deal with these people
Verified Customer
Bensalem, PA
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
10
Great Customer Service
Inspection, 4 Tires and Oil change. They finished faster than expected, called and explained issues/work needed. Great Service Center with Knowledgeable Techs.
Verified Customer
Langhorne, PA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Quick service
I needed an inspection and was recommended to Burns. The receptionist was friendly and service was quick and affordable.
RB
ROBERT B.
Levittown, PA
Audi Q7
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/23/2025
verified customerVerified Customer
0
Wrong diagnosis.
Didn’t have computer diagnosis to read my Audi. Said it had a key fob issue. They brought in an outside guy. He couldn’t read car and they said it was a key fob issue. I had an extra genuine key fob I bought used of EBay, already programmed for another car. They asked me to bring in as they called back the outside guy a day or two later. He still couldn’t do anything with key fob. I pulled car out of there to take elsewhere. Turns out key fob I had works with no problems. I was billed $680 for that guy to come out for key fob. Also said the comfort control module was bad, which it wasn’t. Some corroded wires is what it was. Absolutely ridiculous I had to pay for that for nothing cause of incorrect assessment.
VO
VICTORIA O.
Trenton, NJ
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great Job
They got the job done in a timely manner which was awesome with my schedule.
MB
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MIKE B.
Levittown, PA
GMC Sierra 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Always taking care of me !!
Burns auto and service center !! Always going above and beyond!! Bridget and her team is working for you to get things right! Can’t say enough about you guys!! Thanks for making my truck feel like NEW !!! Thanks again for the great work you do !!
ET
ELIZABETH T.
Newtown, PA
Genesis GV80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Wonderful Experience
I can’t say enough good things about my experience with Burns Auto Group. I was in a tough spot and needed help quickly, and they took me in on very short notice without hesitation. Not only were they professional and courteous, but they also did an absolutely wonderful job on my car. The work was thorough, efficient, and fairly priced. It’s rare to find someone who combines skill with such genuine care for their customers. I’m so grateful for their help and will definitely be returning for any future service. Highly recommend!
VN
VICTORIA N.
Morrisville, PA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Great experience!
It was my first time using Burns for my automobile, and I could not be happier. It is nice to find someone I can trust to work on my car when I have very little knowledge about it myself. They made the process as easy as possible. Maddison and Rick were great.
BN
BRIDGET N.
Levittown, PA
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Wiper Blades
Always have parts that are needed
YB
YVETTE B.
Levittown, PA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Took my 2021 jeep there
EVERYONE IN THE PLACE WAS SO NICE AND THEY KEPT ME UP TO DATE WITH EVERYTHING GOING ON. THEY DO A REALLY GREAT JOB AND THEY DONT HOLD YOUR CAR FOR ALMOST A MONTH JUST TO LOOK AT IT LOL... HAD IT DONE TO ME AT VIP.
EVERYONE IS GREAT AT BURNS AUTO SERVICE CENTER.
EV
Eric V.
Morrisville, PA
Mitsubishi Eclipse Cross
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Quick and excellent service
Professional and prompt service
AH
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ANN MARIE H.
Levittown, PA
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
Excellence of execution
Radiator cracked damaged , a belt, seals, a relay and more I. In 24 hours they had the parts had it repaired and had me back on the road. I love these guys
JJ
JACQUELYN J.
Langhorne, PA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
8
Air conditioning problem.
Staff was very helpful and explained step by step what was being done to my vehicle .. no surprises.
MC
MARIO C.
Levittown, PA
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Always punctual, professional and fair + repairs get fixed the first time.
I’ve been buying the nicest trucks from Burns auto group for years, now that they have a repair shop just as good as thier inventory availability I will be getting my repairs done through them on all of my trucks for years to come.

Great reliable service and know what they are doing.
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