business image

Busy Buggy II

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,883 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

We set out to establish a quick service type automotive shop in 1983. We were dissatisfied with the service provided by the automotive industry: Greasy waiting areas, untrained staff, poor communication, inconsistent pricing, unreasonable charges, poor accountability, and various other issues plaguing the industry at the time.

To date
We set out to establish a quick service type automotive shop in 1983. We were dissatisfied with the service provided by the automotive industry: Greasy waiting areas, untrained staff, poor communication, inconsistent pricing, unreasonable charges, poor accountability, and various other issues plaguing the industry at the time.

To date we have started and managed and eventually sold to qualified owner-operators 3 stores that provide a high level of professional and quality automotive services. They are all independently owned and operated and run under different names, but they all provide the same level of excellence in service because they are proudly managed by qualified owner-operators with strong automotive backgrounds, and more importantly the desire to succeed in their career and ventures.

Busy Buggy is a small family owned and operated garage that specializes in offering our customers the best possible personal service. Come experience the difference it makes when a business is managed with passion, experience, and a deep desire to do be the best host a person can be.
...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(702) 451-1116

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
9827 W Tropicana Suite 100 Las Vegas, NV 89147
Busy Buggy II's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,883 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/31/2023
2
Post major auto repair
They were nice and polite BEFORE the major work they preformed on my vehicle. First, my car was moved to a completely different location without someone letting me know, I found out when I called with a question, I ignored that red flag. Today, I called about an issue that I'm experiencing and it didn't take long for Carlos to get an attitude with me, even though I didn't display an attitude with him........yet. I was only calling about the problem and wanted to know if I could bring the car anytime after work , not to be treated that way. I didn't call trying to bully or force someone into fixing something on my car for free. I CERTAINLY DON'T APPRECIATE SOMEONE FROM A PLACE OF BUSINESS THAT I'VE PATRONIZED A MAJOR JOB WITH TELLING ME I GOT WHAT I COULD AFFORD. WTF?! Returning and paying to get something fixed wasn't the problem, I have a problem with the SWIFT ATTITUDE towards me and certain info during the engine work that wasn't disclosed . To be fair, some info was discussed with me prior to starting the work on my car but this review is about what wasn't and the poor customer service about an issue with the car after the work was finished. I thought I finally found a shop I could trust with all of my automotive needs while also providing exceptional customer service, I'm highly disappointed. Potential customers, beware, you just may capture the attitude and rudeness in their possible response to this review.

DT
gravatar
Dallas T.
Las Vegas, NV
This review violates the SureCritic Review Policy.

DT
gravatar
Dallas T.
Las Vegas, NV
This review violates the SureCritic Review Policy.

This review violates the SureCritic Review Policy.

LH
LINDA AND JESUS H.
This review violates the SureCritic Review Policy.

Displaying all 5 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.