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Butch's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(506 Reviews)
93
Write a Review
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Score Details

5 stars
91%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
1
Total ReScores™
2.0
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

For years Butch's Automotive has been there for the people of San Pedro. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair San Pedro has to offer.

Butch's Automotive was founded on the basic idea that everyone deserves respect. It is our For years Butch's Automotive has been there for the people of San Pedro. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair San Pedro has to offer.

Butch's Automotive was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Butch's Automotive the best car service in San Pedro!

24 Month/24,000 Mile Warranty
Lifetime Warranty on Brake Pads & Shoes
Trained Automotive Technicians
Serving San Pedro, CA ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(310) 547-4600
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
8:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
1204 N Gaffey St San Pedro, CA 90731-1322
Get Directions
Butch's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(506 Reviews)
Write a Review
Recent Reviews
DZ
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David Z.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
10
Amazing Customer Service
I'm 400 miles from my daughter and she needed new brakes before making a 1000 mile drive to a new home.

The awesome people at Butch's spent quality time with me to ensure I was confident in their work. They were even responsive in text at 8pm answering question by question.
LW
Laurie W.
Tarzana, CA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Fair and honest mechanic
I read the reviews about Butch's Auto repair shop and decided to give it a try.
I called and spoke to Roger. He has such a friendly vibe and cracked jokes with me. When I met him in person, He was friendly, professional, and seemed very honest. I just got the feeling I could trust what he told me to be true.
My 2015 jeep wrangler sport unlimited had a small crack in the radiator which was replaced with the upper and lower hoses. Roger finished the job in a timely manner. I will continue to do business with him
Verified Customer
San Pedro, CA
Ford Expedition EL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/04/2025
verified customerVerified Customer
0
DO NOT TAKE YOUR CAR HERE!!!!
DO NOT TAKE YOUR CAR TO BUTCH’S!
My experience with this shop was nothing short of a nightmare. The mechanics are completely untrustworthy and unprofessional. I initially brought my car in for overheating issues. They diagnosed the problem and charged me $500 to replace two hoses and a thermostat. I was told they drove the car for 100 miles and that everything was working fine.

I picked up the car, drove just a block, and it overheated again.

I brought it back, and they admitted to installing the wrong size hose. After supposedly fixing that, I picked the car up again—only for it to overheat yet again on my way to work, right before getting on the freeway.

This was now the third time I had to bring it back. They said they’d re-diagnose the issue. Later, they called and told me the real problem was now the water pump and timing belt, and quoted me $3,000 to fix it.

At that point, I told them I’d be picking up my car and wanted a refund, as they had failed to fix the issue from the start. The employee was defensive and only apologized after I pointed out how unprofessional and careless their service had been. I explained that driving a car while it’s overheating is dangerous, especially since I have children in the vehicle.

This place is shady, dishonest, and lacks any accountability. I truly hope the Better Business Bureau investigates them, because businesses like this are what give San Pedro a bad reputation.
Verified Customer
San Pedro, CA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Clean environment,friendly and very good costumer service.
Clean environment,friendly and excellent costumer service. I recommend 100%. Must try.
OM
OMAR M.
San Pedro, CA
Nissan Frontier 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Really good and fast
Definitely good job and excellent I definitely recommend to anyone
GS
GRACIE S.
San Pedro, CA
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Amazing customer service
Amazing customer service very honest with everything that they do and the price is amazing
RW
RICK W.
Rancho Palos Verdes, CA
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
A great neighborhood shop
Friendly, speedy service and reasonable prices.
WM
WITZERMAN M.
San Pedro, CA
Honda Accord Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great
Well done
LH
LINDA H.
San Pedro, CA
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
I asked that brakes be evaluated. Result The brakes were worn down completely. Hence they needed to be replaced.
The brake pads and rotters were replaced. Cost included discounts on labor and parts.
LD
LEONARD D.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Highly recommended shop
Friendly and respectful staff.
had some issues with my cars and they help me with all my needs, engine, transmission, rack in pinion, wheels, upgrades, they even have a body shop. my car needs new paint and I brought my car to there other location. I'm so thankful I found this shop
JT
JASON T.
San Pedro, CA
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great service
Great service as always and great prices. So important to have a mechanic you can trust.
JQ
JOHN Q.
Carson, CA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Good Job!
Knowlegable of their work and customei caring people, highly recomended shop.
MS
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MELLISSA S.
San Pedro, CA
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Always great service!
Been going to Butch's for about 7-8yrs. Never pressure or upsell to buy services/parts that were not needed. Always address my concerns about my car. Fast turn around when car is in the shop.
LD
LEONARD D.
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
10
Highly recommended for your needs
Professional mechanics and very good service. Save some money and headache butchs has competitive rates I will come back again and again and again Thank Kuya Roger and paul
Cruz from Butch's Automotive responded on 12/13/2024 09:35 AM

We really appreciate you taking the time to share your experience. It's great to hear that our professional mechanics made the process a breeze for you. Who doesn’t love saving both money and headaches? We'll make sure to pass along your thanks to Kuya Roger and Paul – they might just start charging for fan clubs at this rate! Looking forward to your next visit!

FM
Fernando M.
Inglewood, CA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
It’s very good
And very nice
Cruz from Butch's Automotive responded on 12/12/2024 09:36 AM

We appreciate your feedback! It's great to hear that you found our service to be very nice. At Butch's Automotive, we aim to make every experience pleasant and hassle-free. If there's anything specific you'd like to share that made your visit memorable, we'd love to hear it!

Service Coupons and Posts
Thanks for your fantastic review! We're thrilled to hear Roger made your experience enjoyable and trustworthy—not all heroes wear capes! 😄🚗 We're glad to keep your Jeep in top shape! Can’t wait to see you again! #ButchsAutomotive #CustomerLove
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We’re revved up by your kind words! 🚗💨 Your recommendation means the world to us. At Butch's Automotive, we always aim for the “excellent” mark! Thanks for trusting us with your ride! 🙌 #AutoCare #ButchsAutomotive
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🚗✨ We're over the moon to hear you had an amazing experience with our team! Honesty and great prices are just how we roll. Thank you for trusting us with your ride! Keep cruising! 😄 #ButchsAutomotive #CustomerServiceGoals
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Thanks for the shout-out! 🚗✨ We pride ourselves on being your automotive superheroes—quick, friendly, and easy on the wallet! Ready to save the day again whenever you need it! #ButchsAutomotive #AutoHeroes
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Thanks for the shout-out! We're thrilled to know we hit the mark! 🚗💨 At Butch's Automotive, we always aim to keep you rolling smoothly. If your ride needs a little TLC, you know where to find us! #AutoCare #WellDone
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Fueling our day with gratitude! 🚗✨ Trustworthy service at great prices is what we strive for. Thanks for keeping us in your garage! 🛠️ #ButchsAutomotive #TrustyMechanic
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Thank you for the awesome review! 🚗💨 Our team works hard to keep your ride in top shape and your smiles even brighter! We're thrilled to be your go-to shop. Remember, we're just a pit stop away! 🛠️✨ #ButchsAutomotive #CustomerCare
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We're thrilled to be your go-to automotive pit stop for 7-8 years! ?️ No pressure, just friendly service and speedy repairs. ? Thanks for trusting us with your ride! Ready for more worry-free miles ahead! #CustomerAppreciation #ButchsAutomotive
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Thanks for the love! We're excited to be your go-to spot! At Butch's Automotive, we keep it nice and comfy for your car. ?? Don't hesitate to bring your ride in whenever it needs a little TLC! #AutoCare #NiceService
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We’re thrilled to hear you’re always satisfied with our service! ?✨ At Butch's Automotive, it’s our mission to keep those wheels turning smoothly. Thanks for trusting us with your ride! #ButchsAutomotive #AutoRepairHeroes
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We're thrilled to keep your Gladiator roaring down the road! ?️ Thank you for trusting us with your ride. Remember, a happy car = a happy driver! ?? #ButchsAutomotive #KeepOnDriving
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Big thanks for the stellar review! We're thrilled our honesty shines brighter than your check engine light! ?✨ Roger and the team are here to keep your ride happy. Your trust means the world to us! #ButchsAutomotive #HonestRepairs
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Thanks for the stellar review, Joe! ? We're delighted to hear that you're satisfied with our service and the price. We strive for reliable work, and we're glad it shows! #CustomerSatisfaction #ReliableService
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Thanks for the love, Jeff! ? We're thrilled to hear your ride is back in top shape. Our mechanics may be tough on cars, but we're softies when it comes to making our customers happy! ?️ #CustomerAppreciation #ButchsAutomotive
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Thanks for the 5-star review! ? We're thrilled to hear you're happy with the exhaust installation. Your recommendation means the world to us! ?? #HappyCustomers #ButchsAutomotive
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Thanks for the ⭐⭐⭐⭐⭐ review, Bob! We're glad we could keep you and your ride happy. ?? #HappyCustomers #FairPrices
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? Thanks for the 5-star review, Isaac! ? We're glad we could get your car back on the road in no time! ⚙️ Our team's always ready to tackle car troubles with efficiency and a dash of humor. #ButchsAutomotive #HappyCustomers
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Thanks for choosing Butch's Automotive, Leslie! ? We're thrilled to hear about your great first visit and can't wait to take care of your future service needs! #CustomerSatisfaction #ButchsAutomotive
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Thanks for the 5-star review, David! We're glad we could help with a quick and easy repair. Your recommendation means the world to us! ?? #CustomerSatisfaction #ButchsAutomotive
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Thanks for the 5-star review, Evelyn! We're thrilled to hear about your positive experience. Keeping you on the road and out of car trouble is what we're all about ? #ButchsAuto #Grateful
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