business image

Bybee's Alignment & Brake

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(276 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

Categories
Contact
(208) 523-8039

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
251 A St Idaho Falls, ID 83402-3620
Bybee's Alignment & Brake's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(276 Reviews)

MS
micah s.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Awesome people!
Awesome, friendly, knowledgeable staff. Honest and professional! Great to work with.

EO
EVA O.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
New tires and alignment
I have been going to them for years. My father said that that was the best place to go. Fast service and great price.

MG
gravatar
MARCUS/felipe G.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Outstanding Service!!!
Thank You!
Outstanding honest caring service.
Best!
Felipe
Ciara C. from Bybee's Alignment & Brake responded on 05/31/2025 09:51 AM

We appreciate your feedback and are grateful for your positive evaluation of our service. It is our commitment to provide honest and caring assistance to our customers. Your recognition reinforces our dedication to maintaining high standards. Thank you for choosing Bybee's Alignment & Brake.


Verified Customer
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
They gave new life to my old car.
My 27 year old vehicle had a wheel rotation, alignment and wheel balancing done at Bybees after the CV axels were replaced elsewhere. Now my wagon drives smoothly, like new. For the price of an oil change and tank of gas, it’s well worth it! The staff are great and I enjoyed the old National Geographic magazines in the lobby. Thanks Bybees!
Ciara C. from Bybee's Alignment & Brake responded on 05/27/2025 09:40 AM

We appreciate your feedback regarding your recent experience at Bybee's Alignment & Brake. It is gratifying to hear that the service provided has significantly improved the performance of your vehicle. Our team strives to ensure that all customers receive top-notch service, and it is encouraging to know that you found their assistance satisfactory. Additionally, we are pleased that you enjoyed our selection of National Geographic magazines during your visit. Thank you for trusting us with your vehicle's needs.


Verified Customer
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Excellent service
Our alignment was performed on a timely manner as promised and for a very affordable price. We were given paperwork that showed exactly how much alignment had to be done on each wheel. Office staff was very friendly and efficient.
Ciara C. from Bybee's Alignment & Brake responded on 05/27/2025 09:40 AM

We appreciate your feedback regarding your recent experience with our alignment services. It is gratifying to know that the timely execution of the alignment met your expectations and that you found our pricing to be affordable. We take great pride in providing detailed documentation for our services and are pleased to hear that our office staff made a positive impression with their friendly and efficient assistance. Thank you for choosing Bybee's Alignment & Brake for your automotive needs.


RH
gravatar
ROBERT H.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Always Good Service and Quality Work
Best place for alignments and suspension work. I take my all wheel drive Chrysler 200 and 2500 Ram there along with my 1970 Barracuda and GTX.
Ciara C. from Bybee's Alignment & Brake responded on 05/25/2025 09:43 AM

We appreciate your positive feedback regarding your experience with our alignment and suspension services. It is gratifying to know that our work meets your expectations across a range of vehicles, from modern all-wheel drive models to classic cars. Thank you for choosing us for your automotive needs. Your continued patronage is valued.


AM
gravatar
Alex M.
Ovalo, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Great service!
I had some alignment issues on my f350 and they heard me out, we made a game plan, and they did a great job. Truck is driving better and they gave me some tips if I experience the issue again. Very knowledgeable in the front office and techs took pride in their work.
Ciara C. from Bybee's Alignment & Brake responded on 05/23/2025 09:42 AM

We appreciate your positive feedback regarding your experience with our service team. It is gratifying to know that our staff took the time to understand your alignment concerns and devised an effective solution for your F350. Our technicians are dedicated to their craft, and it is encouraging to hear that their expertise, along with the tips provided, contributed to an improved driving experience for you. Thank you for choosing us for your automotive needs.


DP
gravatar
David P.
Nampa, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Steering wheel straight
I asked for the steering wheel to be straight, and that's what I got drives great. Thanks so much.
Ciara C. from Bybee's Alignment & Brake responded on 05/19/2025 09:48 AM

We appreciate your feedback and are pleased to hear that your steering wheel is now straight and that your vehicle drives great. Providing quality service is our priority, and we are glad to have met your expectations. Your satisfaction is important to us, and we look forward to continuing to serve you.


AS
ADAM S.
Blackfoot, ID
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Excellent work!
I was referred to Bybee's for my alignment. They did a great job on my custom vehicle. Highly recommended!
Ciara C. from Bybee's Alignment & Brake responded on 05/18/2025 09:41 AM

We greatly appreciate your feedback regarding your recent experience at Bybee's Alignment & Brake. It is gratifying to know that our team was able to meet your expectations with the alignment of your custom vehicle. Your recommendation holds significant value to us, and we remain committed to providing exemplary service to all of our customers. Thank you for choosing us for your automotive needs.


SC
gravatar
SETH C.
Idaho Falls, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
verified customerVerified Customer
8
Alignment
I was informed the service would take an hour and they were doing a test drive almost exactly on the hour. (Was impressed). There was construction in the area so they met me outside to make it easier for me to drop off and pickup my vehicle. (Good customer service).
Ciara C. from Bybee's Alignment & Brake responded on 05/16/2025 09:42 AM

We appreciate your feedback and are pleased to hear that you were impressed with the prompt service and that our team provided good customer service during your visit. We strive to ensure a smooth experience for our customers, particularly in challenging circumstances such as local construction. If there are any areas where you feel we could improve to achieve a five-star experience, we would value your input. Thank you for choosing Bybee's Alignment & Brake.


JA
JOSHUA A.
Helena, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Amazing place to do business with!
I had a wheel bearing go out on a drive through Idaho. I stopped at ByBees and they got it diagnosed and got me back on the road. They were extremely professional and the labor and parts costs were very reasonable. I was so impressed by them I will certainly give them my business again if I ever find myself in need in the area.
Ciara C. from Bybee's Alignment & Brake responded on 05/16/2025 09:42 AM

We appreciate your positive feedback regarding your experience at Bybee's Alignment & Brake. It is gratifying to know that our team was able to diagnose the wheel bearing issue efficiently and provide you with a prompt solution. Thank you for acknowledging our professionalism and the reasonable pricing of our services. We look forward to assisting you in the future should you require any automotive needs while in the area.


CM
CORBIN M.
Blackfoot, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Timely and Easy to work with
My third time in. First two were alignments, 3rd was tires. Called and they got me right in and knocked it out.
Ciara C. from Bybee's Alignment & Brake responded on 05/12/2025 09:41 AM

We appreciate you taking the time to share your experience with us. It is rewarding to know that you have consistently chosen us for your alignment and tire needs. Our team strives to provide efficient service, and we are pleased to hear that you were accommodated promptly. Thank you for your continued trust in our services.


BN
gravatar
Brad N.
Blackfoot, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Fixed tire wear issue on Tesla
Teslas are notorious for uneven tire wear. When I talked to Bybees they were familiar with the issue and new how to fix it. They showed me the before and after printout for the alignment and the problem was fixed. Great service and very knowledgeable.
Ciara C. from Bybee's Alignment & Brake responded on 05/12/2025 09:41 AM

We appreciate your feedback regarding your experience with Bybee's Alignment & Brake. It is noteworthy to hear that our team was able to address the specific tire wear concerns associated with your Tesla effectively. Our commitment to providing knowledgeable service and transparent communication, such as offering before and after printouts, is a priority for us. Thank you for choosing our services and for recognizing our efforts in ensuring customer satisfaction.


MM
Melani M.
Rigby, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Melani said that they do a really good job and when she had to go back, they did not charge her.
Recommended
Ciara C. from Bybee's Alignment & Brake responded on 05/10/2025 09:43 AM

We appreciate your positive feedback regarding the services provided by Bybee's Alignment & Brake. It is encouraging to know that you were satisfied with the quality of our work and that we were able to assist you without additional charges during your return visit. Your satisfaction is important to us, and we are committed to maintaining high standards for our services. Thank you for choosing us for your automotive needs.


ES
ERIK S.
Shelley, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Trusted repair shop
Absolutely the best shop in town for suspension, brakes, shocks and alignment. I have dealt with them and Dan for years. The only place I'll go
Ciara C. from Bybee's Alignment & Brake responded on 05/02/2025 09:42 AM

We appreciate your feedback regarding your experience with our shop. It is gratifying to know that you have found our services in suspension, brakes, shocks, and alignment to be of the highest quality. Your long-term trust and loyalty mean a great deal to us, and we are committed to maintaining the standards that have made us your preferred choice. Thank you for taking the time to share your positive experience.

Service Coupons and Posts
Thanks for keeping it in the family! We’re thrilled to have served you for over 40 years—just like good ol’ dad! 🚗💨 Reliability and fair prices are our jam. Here’s to many more years of driving safely! #FamilyTradition #BybeesAlignmentAndBrake
Learn More

Thank you for trusting us with your van! 🚐 We're thrilled to hear that your brakes are in great shape and our speedy service impressed you. We like to keep things rolling smoothly! 😄 See you next time! #BybeesAlignment #BrakeItOrNot
Learn More


We're thrilled to hear you’ve experienced our consistently stellar alignments! 🚗✨ From vintage rides to brand new speeds, we’ve got you covered with quality and a smile. Thanks for trusting us with your wheels! #QualityService #AlignmentPros
Learn More

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.