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Bybee's Alignment & Brake

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(281 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

Categories
Contact
(208) 523-8039

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
251 A St Idaho Falls, ID 83402-3620
Bybee's Alignment & Brake's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(281 Reviews)

RC
ROD C.
Rexburg, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great job
Awesome, knowledgeable and courteous repair shop staff.
Ciara C. from Bybee's Alignment & Brake responded on 06/16/2025 09:42 AM

We appreciate your positive feedback regarding our staff's professionalism and expertise. It is our goal to provide exceptional service to all our customers, and it is rewarding to know that our efforts have met your expectations. Your support serves as encouragement for our team to continue delivering high-quality service.


JC
JONATHON C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great communication
They took care of me very nicely and communicated with me of the results of my vehicle
Ciara C. from Bybee's Alignment & Brake responded on 06/16/2025 09:42 AM

We appreciate your positive feedback regarding your experience with us. It is gratifying to know that our team provided you with attentive care and clear communication about the results of your vehicle service. Your satisfaction is important to us, and your remarks affirm our commitment to excellence in customer service.


AR
Adam R.
Freedom, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Adam said they always do a good job, he can trust them.
Recommended
Ciara C. from Bybee's Alignment & Brake responded on 06/14/2025 09:43 AM

We appreciate your positive feedback regarding your experiences with our service. It is gratifying to know that you find our work to be reliable and that we consistently meet your expectations. Your trust is of great importance to us, and we remain committed to delivering quality service in the future.


TS
Tim S.
Roberts, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Tim said they are always really good, efficient, timely, great pricing.
Recommended
Ciara C. from Bybee's Alignment & Brake responded on 06/14/2025 09:43 AM

We appreciate your feedback regarding your positive experiences with our service. It is gratifying to know that you find us to be efficient and timely, and that our pricing meets your expectations. Your continued support is valued, and we remain committed to providing high-quality service to all our customers.


JB
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JEFF B.
Firth, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Good job
New lower ball joints and steering box.
Ciara C. from Bybee's Alignment & Brake responded on 06/13/2025 09:42 AM

We appreciate your positive feedback regarding the service you received for the new lower ball joints and steering box. Ensuring that our customers' vehicles operate safely and efficiently is our primary goal. Your satisfaction with our work reaffirms our commitment to high-quality service and professionalism. Thank you for choosing Bybee's Alignment & Brake.


MS
micah s.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Awesome people!
Awesome, friendly, knowledgeable staff. Honest and professional! Great to work with.
Ciara C. from Bybee's Alignment & Brake responded on 06/02/2025 09:39 AM

We appreciate your positive feedback regarding your experience with our staff. It is gratifying to know that you found them to be friendly, knowledgeable, and professional. Your satisfaction is important to us, and we are pleased to hear that you had a great experience working with our team. Thank you for choosing us for your needs.


EO
EVA O.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
New tires and alignment
I have been going to them for years. My father said that that was the best place to go. Fast service and great price.
Ciara C. from Bybee's Alignment & Brake responded on 06/02/2025 09:39 AM

We appreciate your continued trust in our services over the years. It is gratifying to hear that you value the speed and pricing we provide. Your father's recommendation is a testament to our commitment to quality, and we look forward to maintaining our standard of service for you in the future.


MG
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MARCUS/felipe G.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Outstanding Service!!!
Thank You!
Outstanding honest caring service.
Best!
Felipe
Ciara C. from Bybee's Alignment & Brake responded on 05/31/2025 09:51 AM

We appreciate your feedback and are grateful for your positive evaluation of our service. It is our commitment to provide honest and caring assistance to our customers. Your recognition reinforces our dedication to maintaining high standards. Thank you for choosing Bybee's Alignment & Brake.


Verified Customer
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
They gave new life to my old car.
My 27 year old vehicle had a wheel rotation, alignment and wheel balancing done at Bybees after the CV axels were replaced elsewhere. Now my wagon drives smoothly, like new. For the price of an oil change and tank of gas, it’s well worth it! The staff are great and I enjoyed the old National Geographic magazines in the lobby. Thanks Bybees!
Ciara C. from Bybee's Alignment & Brake responded on 05/27/2025 09:40 AM

We appreciate your feedback regarding your recent experience at Bybee's Alignment & Brake. It is gratifying to hear that the service provided has significantly improved the performance of your vehicle. Our team strives to ensure that all customers receive top-notch service, and it is encouraging to know that you found their assistance satisfactory. Additionally, we are pleased that you enjoyed our selection of National Geographic magazines during your visit. Thank you for trusting us with your vehicle's needs.


Verified Customer
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Excellent service
Our alignment was performed on a timely manner as promised and for a very affordable price. We were given paperwork that showed exactly how much alignment had to be done on each wheel. Office staff was very friendly and efficient.
Ciara C. from Bybee's Alignment & Brake responded on 05/27/2025 09:40 AM

We appreciate your feedback regarding your recent experience with our alignment services. It is gratifying to know that the timely execution of the alignment met your expectations and that you found our pricing to be affordable. We take great pride in providing detailed documentation for our services and are pleased to hear that our office staff made a positive impression with their friendly and efficient assistance. Thank you for choosing Bybee's Alignment & Brake for your automotive needs.


RH
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ROBERT H.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Always Good Service and Quality Work
Best place for alignments and suspension work. I take my all wheel drive Chrysler 200 and 2500 Ram there along with my 1970 Barracuda and GTX.
Ciara C. from Bybee's Alignment & Brake responded on 05/25/2025 09:43 AM

We appreciate your positive feedback regarding your experience with our alignment and suspension services. It is gratifying to know that our work meets your expectations across a range of vehicles, from modern all-wheel drive models to classic cars. Thank you for choosing us for your automotive needs. Your continued patronage is valued.


AM
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Alex M.
Ovalo, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Great service!
I had some alignment issues on my f350 and they heard me out, we made a game plan, and they did a great job. Truck is driving better and they gave me some tips if I experience the issue again. Very knowledgeable in the front office and techs took pride in their work.
Ciara C. from Bybee's Alignment & Brake responded on 05/23/2025 09:42 AM

We appreciate your positive feedback regarding your experience with our service team. It is gratifying to know that our staff took the time to understand your alignment concerns and devised an effective solution for your F350. Our technicians are dedicated to their craft, and it is encouraging to hear that their expertise, along with the tips provided, contributed to an improved driving experience for you. Thank you for choosing us for your automotive needs.


DP
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David P.
Nampa, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Steering wheel straight
I asked for the steering wheel to be straight, and that's what I got drives great. Thanks so much.
Ciara C. from Bybee's Alignment & Brake responded on 05/19/2025 09:48 AM

We appreciate your feedback and are pleased to hear that your steering wheel is now straight and that your vehicle drives great. Providing quality service is our priority, and we are glad to have met your expectations. Your satisfaction is important to us, and we look forward to continuing to serve you.


AS
ADAM S.
Blackfoot, ID
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Excellent work!
I was referred to Bybee's for my alignment. They did a great job on my custom vehicle. Highly recommended!
Ciara C. from Bybee's Alignment & Brake responded on 05/18/2025 09:41 AM

We greatly appreciate your feedback regarding your recent experience at Bybee's Alignment & Brake. It is gratifying to know that our team was able to meet your expectations with the alignment of your custom vehicle. Your recommendation holds significant value to us, and we remain committed to providing exemplary service to all of our customers. Thank you for choosing us for your automotive needs.


SC
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SETH C.
Idaho Falls, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2025
verified customerVerified Customer
8
Alignment
I was informed the service would take an hour and they were doing a test drive almost exactly on the hour. (Was impressed). There was construction in the area so they met me outside to make it easier for me to drop off and pickup my vehicle. (Good customer service).
Ciara C. from Bybee's Alignment & Brake responded on 05/16/2025 09:42 AM

We appreciate your feedback and are pleased to hear that you were impressed with the prompt service and that our team provided good customer service during your visit. We strive to ensure a smooth experience for our customers, particularly in challenging circumstances such as local construction. If there are any areas where you feel we could improve to achieve a five-star experience, we would value your input. Thank you for choosing Bybee's Alignment & Brake.

Service Coupons and Posts

Thanks for the great feedback! We're all about keeping it real and making your ride smooth. 🚗💨 Honesty is our specialty—no hidden surprises here! Come back anytime for more top-notch service! #BybeesAlignment #HonestService
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Thanks for keeping it in the family! We’re thrilled to have served you for over 40 years—just like good ol’ dad! 🚗💨 Reliability and fair prices are our jam. Here’s to many more years of driving safely! #FamilyTradition #BybeesAlignmentAndBrake
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Thank you for trusting us with your van! 🚐 We're thrilled to hear that your brakes are in great shape and our speedy service impressed you. We like to keep things rolling smoothly! 😄 See you next time! #BybeesAlignment #BrakeItOrNot
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We're thrilled to hear you’ve experienced our consistently stellar alignments! 🚗✨ From vintage rides to brand new speeds, we’ve got you covered with quality and a smile. Thanks for trusting us with your wheels! #QualityService #AlignmentPros
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