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Byrd's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(723 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

We are a family owned and operated auto repair shop. Proudly serving the Raleigh, Garner, and Clayton areas for 22 years! Our certified mechanics and highly skilled auto repair specialists provide the best in auto repair services for domestic and import automobiles of all makes and models. We are a family owned and operated auto repair shop. Proudly serving the Raleigh, Garner, and Clayton areas for 22 years! Our certified mechanics and highly skilled auto repair specialists provide the best in auto repair services for domestic and import automobiles of all makes and models.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(919) 779-2689
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 2:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2323 E Garner Rd Raleigh, NC 27610-9665
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Affiliations

Byrd's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(723 Reviews)
Write a Review
Recent Reviews
RR
RICK R.
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Absolutely outstanding
The people at Byrd’s are extremely knowledgeable, customer focused, and above all, honest. I would recommend Byrd’s to anyone who needed service to their vehicle.
SR
store R.
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Great service Great people
Always have a great experience with them. Very professional mechanics.
BW
BRIAN W.
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Great Shop!
Gave me a quote to fix my car for free. The quote was almost half of my previous. My new go to mechanic. Thanks guys!
JH
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JOHN H.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Maintenance visit
Byrd’s Auto is the best! Highly recommend if you need maintenance or repairs!! Great folks to work with!
PS
PATTY S.
Garner, NC
Toyota Corolla Hatchback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Awesome, honest people!
We’ve been going to Byrd’s for years. They always do what they say they will and are honest, highly skilled, friendly and on time. I won’t go anywhere else!
MJ
MARY ALICE J.
Honda Accord Cpe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/11/2025
verified customerVerified Customer
8
Great
Great
AG
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AMY G.
Toyota Yaris
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Exceptional
Honest, knowledgeable, and reliable - truly the best quality auto service around
RM
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RANDY M.
Garner, NC
GMC Canyon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Excellent service
Byrds Auto provides honest advice, great service, and are fair priced. I trust them to the utmost and highly recommend them for any of your auto repair needs.
CB
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CRAIG B.
Clayton, NC
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
New brake pads all the way around and two new rotors in the front
As always with Byrds automotive Jim and his sons do a fantastic job this time was new pads and new rotors and the pads were still under warranty from the last time I had them done at Byrds been going to him for I think 13 years 14 years wouldn't even think of another mechanic
LB
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LAURA B.
Raleigh, NC
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Professional, courteous, honest
Zach has followed in his father's footsteps. He is a talented mechanic, honest, kind, and all around good person.
JF
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JAMES F.
Clayton, NC
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
10
Great professional and thorough service.
I just started driving my 1995 Ford F150 truck again after not driving it for a number of years. It only has 147,000 miles on it, but it needed a great deal of maintenance to make me confident it could be driven safely. The truck needed a thorough check – bumper-to-bumper – to make sure everything under the hood was in top condition. My nephew has been working at Byrd’s for over a year, and I could think of no one I’d rather trust with my truck than him. While they are extremely busy, he was able to put the truck in-line and give it a great once-over. He provided me a very detailed and thorough estimate of what needed to be done on the truck, and I gave him the green light to fix everything that he thought needed to be fixed. After a few days, I got my truck back and told him it drives like it did when I drove it off the lot back in 1995. I’ll be taking all of my vehicles to Byrd’s from here on out.
ET
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EVA T.
Goldsboro, NC
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Honest, Reliable, Professional
Dependable and reliable team to bring your vehicle for anything you need, from oil change to major work.
Fair pricing and you know that the job is done correctly.
Verified Customer
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Quick Repair at a Fair Price
Repair was quick and the price was very reasonable. Very responsive and excellent Customer service.
Verified Customer
Ram 1500 Classic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Good Work Fair Prices
Same day service reasonable price
SM
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SHARON M.
Raleigh, NC
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Know their stuff!
Don't you hate it when a warning light comes on and doesn't go off? So thankful I can always call Byrd's and they work me into their schedule to check out things. This one wasn't as bad as it could have been, but they went the extra mile to be sure all was well with my airbag system. Byrd's is always reliable, always honest, and the best auto shop around!
Displaying Review 1 - 15 of 723 in total
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