We strive to ensure our customers have a positive experience when doing business with us. The initial clicking was very noticeable and we were able to identify the driver front axle as main cause. The clicking we heard when we test drove with you the next day, took several very specific turns to only the right to duplicate the clicking. Non the less we don’t want anyone leaving here felling they learned a “life” lesson. I have reached out this morning to follow up with you. Thanks again for your business and we will always work to earn it.
Dave, thank you for taking the time for such a great review and trusting us for over 20 years! We look forward to helping you again with future repairs.
I am glad we were able to get your vehicle back on the road. We don't offer mobile service but we do strive to help customer whenever possible even going above and beyond our normal services such as in this case. Roberto was able to identify lack of spark or ignition problem, however a indept diagnostic was performed to find the root cause of the issue and which compoents of the ignition system were in need of replacement. There was no charge for him to show up at your house, just out of courtesy. I hope this helps clarify the need to the diagnostic time and charge. I am also glad you were able to use our shuttle service through business lyft we are starting to provide. Have a great day and thanks for taking the time to give us a review.
Thank you for your time to give us a review. Be safe out on the lake and have fun!
Thanks for trusting us with your Vehicle, and thank you for the 5 start review, we really appreciate it.