I took my car into Cal's to have the AC checked. The mechanic 'crossed wires' starting a car fire totaling my car! I had just purchased the car a week earlier - I tried to talk to Cal about restitution -he was rude and dismissive saying 'what happened - happened, the insurance companies will have to deal with this' he never answered my emails or phone calls. The insurance companies pay for a small portion of the car's value - I had requested, from Cal restitution for the actual, documented cost of car
(which was very little $) and he had no response. - unprofessional and unethical -
JH
Jason H.
Marina Del Rey, CA
02/16/2023
0
Current customer ripped off
Sadly Cal has become a former shadow of itself. I was told the part would be $340 i go to collect and told its $440 I enquire i was told $340 and the guy said they mis- ordered the part and it cost $100 more... I said so you elected not to tell me and he said something to the effect of" i should have but didnt.." I look at the receipt each part was $100 and the labor was $200.. the truth being the part was priced correct he decided to add another $100 to the labor and lie to me to make an extra $100. So for the $100 you just lost a customer who comes three times a year with oil changes and other stuff, and refers people to you. yes not anymore you just made me go find another mechanic due overcharging and being greedy, had you told me that upfront i would have been okay but you lied flat out.... AVOID they will overcharge you to make extra money
YT
YUKO T.
Los Angeles, CA
10/02/2011
Verified Customer
Lucky to know them
My philosophy teacher once told us that "auto mechanics are the ambassador from hell".
It might apply to majority of them, but not for Cal.
He is always honest, sincere, professional and swift for any service.
I feel so lucky to know the shop.
Recommended
JS
JOSH S.
Los Angeles, CA
09/29/2011
Verified Customer
Great.
Cal is always friendly. He is direct and makes you feel that he knows what he's doing... and he does! Always does a great job.
Recommended
JL
JENNIFER L.
Santa Clarita, CA
09/22/2011
Verified Customer
No Title
I like the service, the location, the reminder emails, and the jelly bellies.
Recommended
KN
KRISTINE N.
Los Angeles, CA
09/06/2011
Verified Customer
love this place
Got my car in for maintenance and a battery change in under an hour! Fair prices, great staff.
Recommended
SZ
STERLING Z.
Culver City, CA
08/29/2011
Verified Customer
Highly recommend
It's hard to find a good mechanic. It's harder to find a good mechanic who's reasonably priced. Cal's is it. I have brought my last three cars there, and referred at several people there. In fact, he was referred to me.
Recommended
LD
LISA D.
Los Angeles, CA
08/26/2011
Verified Customer
Cal's Auto Center
Cal is fantastic! A completely trustworthy mechanic that provides excellent and timely service.
A friend turned me on to Cal's.....he's wonderful, honest and thorough. I highly recommend!!!
Recommended
RM
RANDY M.
Culver City, CA
08/09/2011
Verified Customer
Always outstanding service
I've been taking my cars to Cal's for over 18 years now. He has always provided myself and my family with superb and honest service. I wouldn't take my car to anyone else.
Recommended
JS
JOSH S.
Los Angeles, CA
07/27/2011
Verified Customer
Excellence
I have take our cars to Cal's for a few years. I am impressed with how knowledgeable and organized he and his shop are. I have never been disappointed with them.
Recommended
BR
BARBARA R.
Los Angeles, CA
07/21/2011
Verified Customer
THE BEST
ALL I CAN SAY IS CAL IS HONEST, GOOD & VERY REASONABLE. IF YOU WANT A GOOD TRUSTWORTHY MECHANIC I WOULD HIGHLY RECOMMEND THIS SHOP. MY HUSBAND & I HAVE BEEN TAKING OUR CARS HERE FOR A FEW YEARS NOW & I'M GRATEFUL TO HAVE FOUND CAL'S
Recommended
LZ
LILY Z.
Culver City, CA
07/01/2011
Verified Customer
You're the GREATEST
Your honesty, good work, and care for your customers make you stand out as a mechanic and a human. Thanks for taking such good care of us. We're fans for life.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
(which was very little $) and he had no response. - unprofessional and unethical -