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Cambridge Auto Center

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,050 Reviews)
68
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
68
Net Promoter Score ®

Business Details

About

At Cambridge Auto Center we know that auto repair is usually unexpected and unplanned. Our focus is to get your vehicle back to you in top condition in as little time as possible. At Cambridge Auto Center we know that auto repair is usually unexpected and unplanned. Our focus is to get your vehicle back to you in top condition in as little time as possible.

Categories
Auto Maintenance, Auto Repair, Auto Body
Contact
(210) 697-9600

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
9823 Fredericksburg Rd San Antonio, TX 78240
Cambridge Auto Center's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,050 Reviews)

JC
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JOHN / VICKY GOODLOW C.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Best repair shop in San Antonio!
They listened to our co0ncerns and gave us a very fair quote and excellent service!

AG
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ART G.
Bandera, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Satisfied
The employees are friendly, efficient and knowledgeable. Thermostat in the San Antonio waiting room could be turned up a bit, otherwise it would make an excellent refrigerated wine cellar. Also, being "old School" today's pricing for an oil change and filter can put a mortal human into shock. Other than that, very satisfied, especially since I drive from Bandera to get to the shop.

LE
LEE E.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Honest shop
Most shops would jump on the chance to make more money on their customers.
These guys gave me the best choice for my future brake repair...
Terry T. from Cambridge Auto Center responded on 07/07/2025 12:38 PM

We appreciate your kind words about our approach to brake repairs. It’s always nice to know that our dedication to providing honest and helpful service stands out. We're here to keep your ride safe without breaking the bank. Cheers to smooth stops and happy drives ahead!


Verified Customer
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Easy and simple
Uriel was great at explaining what needed to be worked on, I felt like the whole team was super nice and genuine
Terry T. from Cambridge Auto Center responded on 07/07/2025 12:39 PM

We appreciate you taking the time to share your experience! It's fantastic to hear that Uriel and the team were able to break things down for you in a way that made the process feel straightforward. Being nice and genuine is kind of our thing—it's all part of making your visit a top-notch experience! If there’s ever anything else you need, we're just a call away. Happy driving!


JE
JACOB E.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/25/2025
verified customerVerified Customer
0
Horrible customer service from Jake.
I was going to bring my car back here to get more work done, but after experiencing the worst customer service I’ve ever experienced with Jake. I will never return.

AW
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ANDREW W.
San Antonio, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/21/2025
verified customerVerified Customer
2
Trailer
I know Cambridge is an auto and not trailer repair shop. I recently lost a wheel off a Malibu double axle boat trailer and 2 lug studs sheared off. There was no nearby trailer repair available. Cambridge said they could fix . When dropped off, I also explained that it was being towed on a long move after repair and asked for bearings to be greased. When picked up, all requested lug nuts had not been replaced and bearings not greased. Now 2 hours away from destination and bearings smoking

AK
ANTHONY K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Excellent service !
Super fast and great workers! I can see why this place excels! Car looked brand new after the replacement! Also flexible in that I brought my own part!

SB
STANLEY B.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/03/2025
verified customerVerified Customer
7
M
Did what I wanted done

Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/28/2025
verified customerVerified Customer
2
5 month fix
Kept vehicle for 5 months and had to tow it from their garage with new engine and $11,000.00 in parts. Took it to specialist in New Braunfels and they fixed it in a day!

SB
SCOTT B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Exceeded expectations
The shop exceeded my expectations with their communication and professionalism.
Terry T. from Cambridge Auto Center responded on 05/27/2025 12:21 PM

We're glad to hear that our communication and professionalism hit the mark! It's always great to know when our efforts make a positive impact. If only all challenges in life could be as easy to handle as car care. We appreciate your support and look forward to keeping your vehicle running smoothly!


Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/16/2025
verified customerVerified Customer
0
Not good
I have used Cambridge auto in Schertz for several years for automotive maintenance. I have been very happy. I recently took my vehicle to their location on Fredericksburg Rd to get my front hood repainted due to rock chips. I also had another few thousand worth of maitnenance done. The front desk guys were very tentative and seemed eager to help in any way. Unfortunately the communication between front and back was very very poor. The paint job on the hood came out very bad. They said they would give me a few hundred back to remove the burnt in buff marks on the cars body which they said could be removed with wax. I accepted and took to a detail shop. It cost $400 so I lost on that. But when I picked the car up from the detailer they pointed out how poor the new paint job on the hood was. Cambridge was eager to take it back to get it right. Unfortunately what they said would take a day ended up at almost a week. They offered a ride to drop us off but wouldnt provide a loaner vehicle or rental car so we were out another $350. Then, right after dropping the car off we called to tell them we had left the groceries in the back seat and to please please remove them right away. The guy at the front assured us he would take care of this immediately. Unfortunately, he did not. When we picked the car up they had left a brand new package of raw chicken in the back and it had spoiled in the heat the entire time the vehicle was there. I dont know how they could have been doing repairs on the vehicle and not smelled the rotten chicken that they had left. This was almost 4 weeks ago since we picked up the vehicle. Our beautiful Mercedes still smells aweful. We have used 2 car bomb air fresheners along with charcoal and every other method but the smell still wont come out to this day. Aaaaarrrrrggggghhhhhh. Aweful service. I hate giving a bad review and almost never do it but they sent this request for a review so here you go.

SH
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SHARON H.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great Local Auto Centwr
Wonderful service on very short notice-same day drive in for replacement on warranty battery—totally no cost! I recommend Cambridge Auto Center they are very professional and great customer service. Thank you Jake for letting me “pick your brain”!
Terry T. from Cambridge Auto Center responded on 05/16/2025 03:19 PM

We're glad to hear that your experience with us was so positive, especially when you needed us on such short notice. It sounds like you caught us on a day when we were ready to operate like a well-oiled machine! We appreciate your recommendation and are happy that Jake was able to lend his expertise. If you have more questions for him, we might have to start charging for his brain-picking sessions! Wishing you smooth drives ahead.


TD
TODD D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Engine Replacement
I visited several garages and they all said that I needed a new engine. Cambridge had the most fair estimate and offered a warranty. I couldn’t have been more pleased with the whole experience. They were extremely professional and completed the replacement in record time. I will definitely be returning to Cambridge for all of my repair needs!
Terry T. from Cambridge Auto Center responded on 05/16/2025 02:56 PM

We're delighted to hear about your experience! It sounds like you dodged quite the bullet with those other garages. We're glad we could provide you with a fair estimate and a little extra peace of mind with our warranty. It's always our goal to blend professionalism with speed—like the automotive version of a superhero team. Looking forward to seeing you again for all things car-related!


MG
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MARK G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Oil change and tire rotation
All went well I am very satisfied with the services performed.
Terry T. from Cambridge Auto Center responded on 05/16/2025 02:55 PM

We appreciate you taking the time to share your experience. It’s great to hear that everything went smoothly and that you are satisfied with our services. We’re always here to ensure your vehicle gets the care it deserves. Keep cruising!


MG
Micheal G.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
Category: Service
Micheal said they promoted excellent service and met their quote. They finished in the time they said they would.
Recommended
Terry T. from Cambridge Auto Center responded on 05/16/2025 02:55 PM

We appreciate your feedback and are glad to hear that you found our service to be excellent and consistent with the quote we provided. It’s always our aim to complete our work on time, so it's great to know we hit the mark! If you ever have more automotive adventures ahead, you know where to find us. Safe travels!

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