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Canady And Branch Complete Car

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,334 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Welcome to Canady & Branch Complete Car Care, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic & foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, or trucks.

Owned and Operated by Bill Welcome to Canady & Branch Complete Car Care, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic & foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, or trucks.

Owned and Operated by Bill Canady and David Branch, we strive to make all of our customers feel like family. We believe that honesty and trust are the two most important concepts of any business. If you are in search of an automotive shop that you can trust, give us a call or come on by at 2525 Airline Blvd in Portsmouth, V ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(757) 488-7720
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2525 Airline Blvd Portsmouth, VA 23701
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Canady And Branch Complete Car's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,334 Reviews)
Write a Review
Recent Reviews
Verified Customer
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Inspection David handled it. I got a little confused. He straightened me out and did a great job.
David did a great job
MR
MARY R.
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Excellent job
I have always been happy with any work done on my car by Canady and Branch. I was referred to them by my best friend Patricia Warren. I'm also referring them . i tell people that they can be TRUSTED. This is very important to us women.
CM
Cameron M.
Virginia
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
Category: Service
Cameron said the service was pretty good and they were fast.
Recommended
Verified Customer
Chesapeake, VA
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Quick state inspection
The staff was very kind and friendly, and my vehicle was done before expected!
DS
DAN S.
Portsmouth, VA
Dodge Avenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
9
They do it right the first time.
Canady and Branch explained how they evacuate the entire air conditioning system and refill properly with dye. That way you can find any leaks. So far no leaks and works great. Bottom line is I would rather pay to have my car fixed right the first time. Another shop up the road charged me for a refill that lasted a day and wasted $100 and my time.
EB
ED B.
Portsmouth, VA
Ford Crown Victoria
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
VA State Inspection
Great care of my car as usual!
LW
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LYNDA W.
Virginia Beach, VA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Quick and Professional Repair
My car had its front splash shield (under the engine) hanging down and even though they were very busy, I was able to get an appt scheduled within two days time. They also did an oil change, tire rotation and notified me how worn my rear brakes were, and were still able to do the brake work right away.
I have always had outstanding service, and prompt and professional updates throughout the process.
I also truly appreciate how reasonable and trustworthy they are with their advice and pricing.
I have never been disappointed with their work - I cannot say the same for my dealership.
TM
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TAYLOR M.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Amazing Service Experience Always!!
Bill Canady and all of the mechanics at Canady and Branch are amazing!! They shoot it to you straight, never take advantage of you, and make sure you are taken care of 100%! They have a quick turn-around time, and have amazing communication with their customers! If you need any work done to your vehicle, and don’t want to be taken advantage of, look no further than Canady and Branch! Customer for life over here!!
KH
KENNETH H.
Suffolk, VA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Excellence and a proven track record
This is our family's "go to" auto repair shop. We've been repeat customers for a few years now and never had a bad experience. They're service is prompt, thorough, courteous and always met our expectations. There's no surprises and they have reasonable prices
BP
BRUCE P.
Portsmouth, VA
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
State inspection and oil change
Great service. Fixed all that was wrong. And a very good price. Honest people that will not rip you off. Very important to have a place to take my 18 year old car for service and repairs that I trust. Ill go no place else.
JP
JERRY P.
Chesapeake, VA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Mustang repairs
Took my 99 Mustang GT to Canady and Branch with missing in the motor. They diagnosed the problem and kept me up to date as far as what the problem was and gave me prices before doing any work. Car was ready when they said that it would be.
MK
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MARK K.
Norfolk, VA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
the place to go
Smart mechanics. Reasonable prices. Got the job done quickly.
RS
ROSE S.
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Great Service
Great Service Highly recommend Canady Branch
SS
SHERRI S.
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Amazing service and staff!
As always, excellent service, fast and very kind and professional customer service. My husband and I would recommend them to anyone.
BG
BRIAN G.
Portsmouth, VA
Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/10/2025
verified customerVerified Customer
9
Good communication during repair
Great service in a timely manner
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