business image

Capitol Toyota

Average Score
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(135 Reviews)
0

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5Overall Rating 1.4/5
5
Total ReScores
3.0
ReScore Average
0
Net Promoter Score ®

Business Details

About

Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers. Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers.

Categories
New Car Dealer, Auto Repair, Used Car Dealer
Contact
(503) 399-1011

Business Hours

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 8:00 PM
Wed
9:00 AM - 8:00 PM
Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 8:00 PM
Sat
9:00 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (Us & Canada)
783 Auto Group Ave. NE Salem, OR 97301

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
4
Total ReScores
3.5
ReScore Average
0
Net Promoter Score ®

Business Details

About

Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers. Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers.

Categories
New Car Dealer, Auto Repair, Used Car Dealer
Contact
(503) 399-1011

Business Hours

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 8:00 PM
Wed
9:00 AM - 8:00 PM
Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 8:00 PM
Sat
9:00 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (Us & Canada)
783 Auto Group Ave. NE Salem, OR 97301

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
1.0
ReScore Average
0
Net Promoter Score ®

Business Details

About

Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers. Capitol Toyota treats our customers right and genuine customer service is at the heart of everything we do. We also have a committed and strong sales staff with many years of experience satisfying our customers.

Categories
New Car Dealer, Auto Repair, Used Car Dealer
Contact
(503) 399-1011

Business Hours

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 8:00 PM
Wed
9:00 AM - 8:00 PM
Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 8:00 PM
Sat
9:00 AM - 8:00 PM
Sun
10:00 AM - 7:00 PM
* Pacific Time (Us & Canada)
783 Auto Group Ave. NE Salem, OR 97301
All Departments' Reviews
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(135 Reviews)

LB
gravatar
Lisa B.
Turner, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/13/2025
0
Category: Sales
I regret purchasing from Capital Toyota
Would never go to Capital Toyota again!
I am a long time Volkswagon owner.
I wanted a hybrid and decided to purchase a Toyota RAV4.
I have had a bad experience every step of the way, and never should have purchased from Capital Toyota. They misrepresented, they flat out lied, they manipulated.
I have left a message with the finance manager that I used, Carlos Arroyo. Never a call back.
I have left a message for the customer relations manager, Kyle Read. Never a call back.
I have been in touch with my salesman, Marcus Emery on a daily basis. He has not been able to get me a return phone call.
I have left messages at the customer service department and the finance department and never get a return phone call. Nobody at Capital Toyota wants to help make this right.
LisaB
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