Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
I was so not happy when I went to pick up my car because now I have to redo my car all over again. We all have very busy schedules. This is one thing I have to make time for.
These are things that can really be a positive addition to your customer service.