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Carbone Collision Center

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(18 Reviews)
74
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Score Details

5 stars
72%
4 stars
18%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
74
Net Promoter Score ®

Business Details

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Contact
(315) 736-1275
No Business Hours Provided

Business Hours

* No Time Zone Provided
5718 Horatio St Utica, NY 13502-1016
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Carbone Collision Center's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(18 Reviews)
Write a Review
Recent Reviews
RR
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Raymond R.
Marcy, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/05/2025
0
Out of control staff
There’s an absolute clown named Mike working there. I brought my car there for a quote regarding damage from an accident. It took them a few days, no big deal. I left the car there for a few days extra while i was waiting for the insurance company to give me them the go ahead to fix it. And today the clown Mike called and told me I need to come pick up my car or he would have it towed. Zero conversations took place prior to this call. And that was his opening statement. What an unprofessional place. Safe to say I’ll bring it to a better place to get the work done
Mike H. from Carbone Collision Center responded on 02/05/2025 04:16 AM

 Clear communication is essential in our line of work, and it’s concerning to hear that you felt caught off-guard. Your feedback is crucial in helping us improve, and we hope to turn any future experiences into something more positive. If you’d like to discuss this further, don’t hesitate to reach out.

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