We welcome the opportunity to earn your trust with our excellent customer service and quality auto care!We welcome the opportunity to earn your trust with our excellent customer service and quality auto care!
New to the Scottsdale area, it's always a challenge finding a place that you can really trust when it comes to servicing your vehicle, a place that will give you options (spending time to really understand your needs and limitations) and shoot straight with you. Needing service for a 25 year old sports car, finding parts can sometimes be a challenge, but even more challenging is finding someone you can trust in the process. After having a very disappointing experience at two other local repair shops (which I walked out of), I called CarLife hoping for a better experience. I knew immediately after speaking with Elsie, that this place was different, their quotes were fair, they openly discussed my options (and trades offs), and their customer service was highly responsive and simply outstanding. Thanks Elsie and team - could not have asked for a better experience!
GW
Geoffrey W.
Scottsdale, AZ
08/27/2021
10
Incredible
Moving from Scottsdale, AZ and can honestly say one of the things I will significantly miss is CarLife. Brought my cars (‘12 Camry, ‘08 Grand Cherokee, ‘18 XC90, and ‘20 Suburban) over past 5 years and every interaction was incredible. They honored warranties, always gave honest input, never pressure to get work done that isn’t necessary, give reports and adequate explanation of everything and make drop off/pickup/payment as easy as it gets.
Will miss CarLife and tell everyone who needs any work done on their car, you’ll not get better customer service, honest work, fair prices and trust anywhere else.
Thank you CarLife!
The detailed evaluation exceeded any other automotive service experienced in my driving career and 40 years in Automotive Engineering. Wish Daniel was my technician while I was working! I listened to the customer interaction of Elsie with clients in the waiting room and knew I was in the right place.
Honest, professional and knowledgeable about my cars.
This repair shop is a step above other repairs shops cosmetic and skilled services using quality products.
All of the staff members are friendly and professional, I enjoy my car visit and feel that the products are good quality and reasonably priced.
I tell everyone to that need car service too check this place out, you want be disappointed.
Akela said she liked how she could drop her vehicle off. It was a really easy process and the business even sent her pictures proving the work was done .
Carlife is the best car shop I have ever experienced! They treat you like family and the service is quick and perfect every time. I have stopped in several times to have them help me with little things like wiper fluid...and they never charge me. Heart of gold. Immaculate store to hang out in while they service your vehicle. I love this place!!!!!
I trust their assessment of the car problems and honesty in pricing
Options for repairs have always been offered and explained clearly, and repairs prioritized, with the total costs involved up front. Having the mechanic take a test drive with you, is priceless and appointments and repairs are made quickly. I couldn't have had a better experience in any way with repairs and the kind and experienced staff!
Friendly, courteous and so helpful and most importantly... honest! Reasonably priced and a pleasure to deal with. Love these ladies that run the office...won’t go anywhere else!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.