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Carpinello's Service Center Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,161 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
4.5
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Carpinello's Service Center is family owned and operated since 1989. We also use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. Call us at (413) 458-2528 to schedule an appointment! Carpinello's Service Center is family owned and operated since 1989. We also use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. Call us at (413) 458-2528 to schedule an appointment!

Categories
Tires, Auto Repair, Oil Change
Contact
(413) 458-2528
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
364 Main St Williamstown, MA 01267-2613
Get Directions
Carpinello's Service Center Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,161 Reviews)
Write a Review
Recent Reviews
DB
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DUNCAN B.
Williamstown, MA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Excellent and friendly service
Love your service, but not the demand to fill out parts of the review
JH
Jeffrey H.
Williamstown, MA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Jeffrey said he appreciates them calling him back and getting him in the same day.
Recommended
CC
CLAYTON G JR C.
North Adams, MA
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Sticker
Great job friendly people in and out in a timely manner.
SL
SYLVIA L.
Williamstown, MA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Oil change, new brake rotars and inspection
Appreciate you taking the initiative to have my car have annual inspection
PW
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PETER W.
Williamstown, MA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Great old school service station
You have to love Carpinello’s - service and a smile. Personal attention whether filling up, repairs or registration.

If only more followed their example.

Maybe someday because it works!
AP
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ANNE P.
Williamstown, MA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Expert service
I trust them to take care of my car!
Verified Customer
Williamstown, MA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Good job
Did a good job with yearly inspection
GA
GREGG A.
North Adams, MA
Lexus ES 330
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Very satisfied customer!
Perfect service delivered in a timely fashion. What more do you need?
JH
JENNIFER H.
Williamstown, MA
Tesla Model 3
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/29/2025
verified customerVerified Customer
8
Great local service station
The only downside of this station is having to wait 2 weeks or more for an appointment. When you finally get on the schedule, they are knowledgeable and helpful and their work us excellent.
MB
MARSHA B.
South Lee, MA
Mitsubishi Outlander Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Excellent service
Professional, experienced, friendly, highly recommend
SS
SUZANNE J S.
Williamstown, MA
Mercedes-Benz GLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Excellent experience, as usual
Very likely
DD
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DAVE D.
Williamstown, MA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Excellent Service!
Car Inspection complete in 15 minutes
DD
DAVID H D.
North Adams, MA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Service
Todays service was above and beyond the call of duty.
JJ
JAMES J.
Williamstown, MA
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Fixed steering shaft and exhaust pipe .pe. Carp
Carpinellos is always the best. Helpful, patient, professional. I wouldn't go anywhere else.
From Jennifer Jayko
CP
CHARLES P.
Williamstown, MA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Quick replacement of a wiper blade
Always courteous and straightforward.
Displaying Review 1 - 15 of 2161 in total
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