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Carpinello's Service Center Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,150 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
4.5
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Carpinello's Service Center is family owned and operated since 1989. We also use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. Call us at (413) 458-2528 to schedule an appointment! Carpinello's Service Center is family owned and operated since 1989. We also use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. Call us at (413) 458-2528 to schedule an appointment!

Categories
Tires, Auto Repair, Oil Change
Contact
(413) 458-2528
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
364 Main St Williamstown, MA 01267-2613
Get Directions
Carpinello's Service Center Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,150 Reviews)
Write a Review
Recent Reviews
DD
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DAVE D.
Williamstown, MA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Excellent Service!
Car Inspection complete in 15 minutes
DD
DAVID H D.
North Adams, MA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Service
Todays service was above and beyond the call of duty.
JJ
JAMES J.
Williamstown, MA
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Fixed steering shaft and exhaust pipe .pe. Carp
Carpinellos is always the best. Helpful, patient, professional. I wouldn't go anywhere else.
From Jennifer Jayko
CP
CHARLES P.
Williamstown, MA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Quick replacement of a wiper blade
Always courteous and straightforward.
SP
STEVEN P.
North Adams, MA
Pontiac Solstice
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Inspection sticker
Friendly service,, they moved the cars right along. Ben getting my vehicle inspection stickers here for a long time.
RH
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RAYMOND H.
Williamstown, MA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Periodic maintenance excellent
Very friendly and polite. The work was completed when promised, and Diane was proactive in identifying potential service/maintenance needs.
Verified Customer
Adams, MA
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Affordable
They're affordable. They gave me essentially everything that a dealership was giving me but at a more affordable rate and a service was quick and unlike the dealership where I bought my truck from I didn't get the runaround. Whenever I called them they were quick to answer. And they didn't wait till the last minute to tell me if there was something else wrong with my truck.
TH
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TERESA H.
North Adams, MA
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Quick but thorough car inspection
Last minute on a Friday I realized I needed my annual car inspection. I was taken in quickly and was able to wait. Everyone was pleasant and I was on my way within a 1/2 hour.
Verified Customer
Williamstown, MA
Mazda CX-9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
State inspection
Quick and reliable with kind personnel - thank you!
CR
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CHRISTINE R.
Readsboro, VT
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Efficient polite good work done and charges as quoted
Excellent work and charges as quoted.
TF
Tracie F.
Williamstown, MA
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
Category: Service
Tracie said they took her vehicle right in, they were very pleasant and timely.
Recommended
Verified Customer
North Adams, MA
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Another great experience
Carpinello’s continues to be excellent every time I visit. They run a tight ship, are kind, efficient, and fair. I would recommend them to anyone.
BD
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BILL D.
Williamstown, MA
Subaru Legacy Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Efficient and polite and accommodating
Efficient and polite and accommodating
JM
JULIA M.
Williamstown, MA
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
9
Great service
The wait for my car was painless and quick; my car is always in good hands at Carpinellos
AR
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ANGELA R.
Williamstown, MA
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Subaru scheduled maintenance
Always excellent service. Friendly and accommodating.
Always bring my vehicle in there for maintenance and any service.
Would not go anywhere else.
I depend on their professional work.
Displaying Review 1 - 15 of 2150 in total
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