Business Solutions
English French Canadian
SureCritic / European Auto Repair / Carson Valley Import Auto
business image

Carson Valley Import Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(650 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

We are an independent European specialist garage, catering for all vehicles in the Volkswagen Audi (VAG) group range, BMW, Mercedes and Porsche models. We have extensive experience in servicing, fault finding & repair of all German vehicles including, Gas, Diesel, Quattro and all Automatic vehicles. Please see our services page for full We are an independent European specialist garage, catering for all vehicles in the Volkswagen Audi (VAG) group range, BMW, Mercedes and Porsche models. We have extensive experience in servicing, fault finding & repair of all German vehicles including, Gas, Diesel, Quattro and all Automatic vehicles. Please see our services page for full details of the work we undertake. We provide services Gardnerville, Minden, Genoa, Carson City, Reno, Lake Tahoe, Carson Valley, and the surrounding Northern Nevada areas. ...more

Categories
European Auto Repair, Auto Repair, Car Maintenance
Contact
(775) 392-3311
Visit Website
Closed
Business Hours

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1434 B Industrial Way Ste 1 Gardnerville, NV 89410
Get Directions
Carson Valley Import Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(650 Reviews)
Write a Review
Recent Reviews
RT
gravatar
Ray T.
Gardnerville, NV
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Great service!!!!!
Service on my Audi Q7 done well and within the timeframe stated. Very satisfied!!!!
LK
gravatar
Laura K.
South Lake Tahoe, CA
MINI Cooper Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
EXCELLENT MINICOPPER, COUNTRYMAN
PHENOMENAL CREW. DETAILED, KIND, PROFESSIONAL.
DE
gravatar
Dave E.
Carson City, NV
Volkswagen Golf R
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Golf R Clutch Replacement
Excellent Service from skilled technicians who communicate with perfection. I highly recommend this facility to repair your vehicle at very reasonable rates and within reasonable time.
FG
gravatar
Fay G.
Minden, NV
BMW Z3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Very knowledgeable and courteous
Have gone to this shop for years and it’s always been a positive experience.
PM
gravatar
Pete M.
Gardnerville, NV
Land Rover Discovery Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Scheduled maintenance.
Normal, regular maintenance taken to the next level above and beyond.
JC
gravatar
Jim C.
Carson City, NV
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great service
Just completed routine maintenance on my Q5 diesel. Greg was great and as usual, made the process very straightforward.
Greg Z., President from Carson Valley Import Auto responded on 05/14/2025 04:25 PM

Thanks for your continued business. Its always a pleasure to see you.

Greg Zink
Owner
775 392 3311
RE
gravatar
Richard E.
Minden, NV
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Accommodating and Thorough
CV Import Auto always take care of my BMW the way a great car deserves great attention and service. With the staff at CVIA, I'm confident that my 2007 will be with me for a long time to come. Thanks ya All!
Joyce
Greg Z., President from Carson Valley Import Auto responded on 05/19/2025 10:09 AM

Thank you for the kind review. 

Greg Zink
Owner
775 392 3311
JF
gravatar
Jim F.
Zephyr Cove, NV
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Porsche Cayenne oil change
Great service, quick service in and out in an hour
LN
gravatar
Laura N.
Genoa, NV
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great Service
Great service and alway enjoy working with Bryn!
Greg Z., President from Carson Valley Import Auto responded on 05/07/2025 12:33 PM

Thank you for the kind review.

Greg Zink
Owner
775 392 3311
DA
Darcie A.
Gardnerville, NV
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Great job
I appreciate all they do ❗️Great job with your diagnosis
Thank you Toni , Greg and Bren
Greg Z., President from Carson Valley Import Auto responded on 05/05/2025 01:14 PM

Thank You Darcie.

Greg Zink
Owner
775 392 3311
Verified Customer
Gardnerville, NV
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Car runs like a top!
Through evaluation, fond a problem that others couldn't fix. Never had run better. Thank you!
GW
Greg W.
Minden, NV
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Service & Support
Always great to work with, quality work at a fair price.
Greg Z., President from Carson Valley Import Auto responded on 05/01/2025 11:10 AM

Thank you for your business. 

Greg Zink
Owner
775 392 3311
AC
gravatar
Ann C.
Gardnerville, NV
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Oil change, etc. on my BMW X3
Service and work was perfect as usual. I will be coming back as needed.
Verified Customer
Gardnerville, NV
Audi Q5
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
verified customerVerified Customer
10
Confidence
I have confidence in their work.
Greg Z., President from Carson Valley Import Auto responded on 04/29/2025 09:25 AM

Thank you.

Greg Zink
Owner
775 392 3311
DO
gravatar
Dwight O.
Gardnerville, NV
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Went out of their way to be fair and honest
Tony did a fantastic job! His knowledge of the car and understanding of issues that we would have to get repaired by the dealer.
Great job Guys and Kudos to Tony.
Greg Z., President from Carson Valley Import Auto responded on 04/28/2025 03:50 PM

Wonderful, we thank you for your kind words and business.

Greg Zink
Owner
775 392 3311
Displaying Review 1 - 15 of 650 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.