Verified CustomerThank you for your review and for recognizing Kai’s communication and the quality of the repair. That means a great deal to our team.
We sincerely apologize for the length of time the repair took. We completely understand how frustrating and inconvenient that can be, regardless of the circumstances. Our goal is always to complete repairs as quickly as possible while maintaining the highest level of safety and quality, and we regret that your experience did not meet expectations regarding timing.
Please know your feedback is taken seriously and helps us continue improving our processes and customer experience. We truly appreciate you trusting us with your vehicle and giving us the opportunity to make things right.