Business Solutions
English French Canadian
SureCritic / Auto Maintenance / Cary-Grove Automotive, Inc.
business image

Cary-Grove Automotive, Inc.

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(113 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(847) 639-1150
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
60 Crystal St Cary, IL 60013
Get Directions
Cary-Grove Automotive, Inc.'s Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(113 Reviews)
Write a Review
Recent Reviews
HR
gravatar
HERMAN R.
Cary, IL
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Great Experience
I gave a 5 Star rating because of the service provided and the great mechanical work done here.
I highly recommend being your vehicles to be serviced here.
KK
KEVIN K.
Cary, IL
INFINITI QX60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Car maintenance
Lance is one of the best guys in the business when I call for all our family repairs and the different vehicles that we have he always accommodates me great guy there’s not many of them around like Lance and Cary automotive!
MP
MARK P.
Cary, IL
Lexus NX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Tire repair
Thanks to the great service at Cary Grove, I was able to get a bad tire puncture repaired on the spot getting me back on the road. I have had Lance and his associates do ALL of my car maintenance and repairs dating back to 1991. in all respects, I recommend Cary Grove wirh 10 out of 10 stars. Always had quality work with as friendly, ethical and accommodating service as anyone could ever ask for. I feel very fortunate to have such a quality trustworthy provider!
Thanks,
Mark
Verified Customer
Cary, IL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great service!
Our family has been going there for 20 years. Great place. Great staff. They do a wonderful job fixing our cars. Their prices are more than reasonable. They are on time and they communicate with us to get our input before they start the work. We will continue to go to them and to recommend them to others for as long as we live in Cary.
Verified Customer
Fox River Grove, IL
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Service
I have been using your shop now for about 3 years and I say it’s been a pleasure. Prices are reasonable, work done on a timely manner and good communication. Thanks once again for a job well done
Verified Customer
Huntley, IL
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Excellent service
Excellent service! Will take my car to them for all future work
CM
gravatar
CRAIG M.
Cary, IL
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
I was down with a failed fuel pump
And Lance at Cary-Grove came to the rescue. He recommended a reliable towing Co in Whiteys late on. Tuesday night. By Wednesday, the day following, Lance had it fixed and fought to but the pump at the best price possible. Lance knew I had family coming in town and saved the entire situation by getting me back on the road and at the best price possible. Lance, You Da Man!
HR
gravatar
HERMAN R.
Cary, IL
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Great Experience
I'd highly recommend bringing all your auto needs here. I feel it's reasonably priced, great work and professional. Lance explains what needs to be done, and what could wait, he's forthcoming.
MV
gravatar
Mark V.
Fox River Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
10
Happy customer…
A big thanks to Lance, the shop owner, was very nice and informative throughout my time at his shop..
He and mechanic, JR, did a great job repairing my vehicle in an expeditious manner..
During that time, they kept me well informed..
I will return to Cary Automotive for all future mechanical issues..Lance is a consumate professional!
MV
MARK V.
Fox River Grove, IL
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
High level mechanics at this location..
I got mechanical assistance from Owner, Lance and mechanic, JR..Both men were great guys and very approachable..
They corrected my vehicle problem in a very short time and answered all of my questions…
I will now go to Cary-Grove Automotive for any future needed repairs!!
SS
gravatar
SCOTT S.
Cary, IL
Jeep Grand Cherokee
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/01/2025
verified customerVerified Customer
9
Lance & Crew
Lance and crew are always friendly and very detailed with their work!
BL
BARB L.
Cary, IL
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
9
Quick and honest work!
Cary-Grove Automotive has always taken great care of all of our vehicles. Their assessment is honest as well as accurate; never trying to do more than is needed and overcharge you.
RS
RON S.
Cary, IL
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Excellent Car Repair
Replaced catalytic converter. Repair was done quickly at a fair price with good parts.
Verified Customer
Chicago, IL
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Excellent
Great communication. My car was finished so quickly . excellent work definitely would recommend this place.
ZZ
gravatar
ZENON Z.
Algonquin, IL
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Place alternator and hub bearings,
I Recommend Cary Grove Auto to all my family and friends, always replaces what needs to be replaced and nothing more thank you Lance
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.