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SureCritic / Auto Maintenance / Cary-Grove Automotive, Inc.
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Cary-Grove Automotive, Inc.

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(109 Reviews)
99
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(847) 639-1150
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
60 Crystal St Cary, IL 60013
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Cary-Grove Automotive, Inc.'s Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(109 Reviews)
Write a Review
Recent Reviews
Verified Customer
Fox River Grove, IL
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Service
I have been using your shop now for about 3 years and I say it’s been a pleasure. Prices are reasonable, work done on a timely manner and good communication. Thanks once again for a job well done
Verified Customer
Huntley, IL
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Excellent service
Excellent service! Will take my car to them for all future work
CM
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CRAIG M.
Cary, IL
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
I was down with a failed fuel pump
And Lance at Cary-Grove came to the rescue. He recommended a reliable towing Co in Whiteys late on. Tuesday night. By Wednesday, the day following, Lance had it fixed and fought to but the pump at the best price possible. Lance knew I had family coming in town and saved the entire situation by getting me back on the road and at the best price possible. Lance, You Da Man!
HR
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HERMAN R.
Cary, IL
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Great Experience
I'd highly recommend bringing all your auto needs here. I feel it's reasonably priced, great work and professional. Lance explains what needs to be done, and what could wait, he's forthcoming.
MV
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Mark V.
Fox River Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
10
Happy customer…
A big thanks to Lance, the shop owner, was very nice and informative throughout my time at his shop..
He and mechanic, JR, did a great job repairing my vehicle in an expeditious manner..
During that time, they kept me well informed..
I will return to Cary Automotive for all future mechanical issues..Lance is a consumate professional!
MV
MARK V.
Fox River Grove, IL
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
High level mechanics at this location..
I got mechanical assistance from Owner, Lance and mechanic, JR..Both men were great guys and very approachable..
They corrected my vehicle problem in a very short time and answered all of my questions…
I will now go to Cary-Grove Automotive for any future needed repairs!!
SS
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SCOTT S.
Cary, IL
Jeep Grand Cherokee
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/01/2025
verified customerVerified Customer
9
Lance & Crew
Lance and crew are always friendly and very detailed with their work!
BL
BARB L.
Cary, IL
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
9
Quick and honest work!
Cary-Grove Automotive has always taken great care of all of our vehicles. Their assessment is honest as well as accurate; never trying to do more than is needed and overcharge you.
RS
RON S.
Cary, IL
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Excellent Car Repair
Replaced catalytic converter. Repair was done quickly at a fair price with good parts.
Verified Customer
Chicago, IL
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Excellent
Great communication. My car was finished so quickly . excellent work definitely would recommend this place.
ZZ
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ZENON Z.
Algonquin, IL
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Place alternator and hub bearings,
I Recommend Cary Grove Auto to all my family and friends, always replaces what needs to be replaced and nothing more thank you Lance
KW
KRIS W.
Cary, IL
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Van repair
Cary-Grove Auto is the only place I take my van to be fixed! Lance is the absolute BEST at what he does. He explains everything that needs to be done before he does any repairs. He always does only what needs to be done and saves me money whenever he can. He always takes time to answer any questions that I have. He never makes me feel like he's rushing me off the phone but takes his time and explains the repairs in detail. I always recommend Cary-Grove Auto to anyone that needs work done.
HK
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HILLARY K.
Cary, IL
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Best Mechanic around!
Lance is the most upfront/honest mechanic I have ever been to. He knows what he is doing and gets the job done with 100% accuracy every time! A+
BL
BOB L.
Cary, IL
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Done right first time
Never had a problem with their work
JM
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JIM M.
Crystal Lake, IL
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Great Work on my car.
I had a good list of items to take care of. The work was done timely and exactly as discussed.
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