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Castle Rock Imports

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,230 Reviews)
97
Write a Review
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Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Castle Rock Imports is known for specializing in imports and have been family owned, operated and serving Castle Rock and the surrounding areas since 1977.

We provide free estimates, extended warranties, work with all insurance companies and our technicians are ASE certified and Bosch Auto Parts Specialists. Castle Rock Imports is known for specializing in imports and have been family owned, operated and serving Castle Rock and the surrounding areas since 1977.

We provide free estimates, extended warranties, work with all insurance companies and our technicians are ASE certified and Bosch Auto Parts Specialists.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(303) 660-4355
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
736 Castleton Road Suite D Castle Rock, CO 80104
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Castle Rock Imports' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,230 Reviews)
Write a Review
Recent Reviews
DD
DAVID D.
Castle Rock, CO
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Honest and Friendly
I took my Toyota Highlander in for my 30k service and when they went to replace the engine and cabin filters, they saw that they looked almost new, so they dusted them off and reinstalled them instead of charging me $250.00 for new ones!
I don’t think a Toyota dealership would have done that!
RO
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ROBERT O.
Castle Rock, CO
Mercedes-Benz GLA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Above and beyond!
Thank you CRO imports (Josh and Grayson) for always taking extra time to help explain things about our Mercedes. Most recently, I was concerned the car was running too hot. (The car is new and I have never had a turbo engine before.) Josh actually showed me under the hood what to look for, how to check for any issues and he explained why all turbo engines generate extra heat at the front of the engine. Thanks guys for answering all of my questions! Much appreciated! Rob in Castle Rock.
JM
JULIE M.
Castle Rock, CO
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
These guys are ALWAYS the best!
Always friendly, knowledgeable and treat you like family. Can't imagine taking my car anywhere else!
BS
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BRIAN S.
Castle Rock, CO
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Honest car mechanics
I requested an oil change, radiator and break flush. After dropping my car off and getting a ride home, they called to inform me that the radiator and brake fluids did not need to be replaced. This saved me over $300. It's rare to find such honesty at a car repair shop. I wouldn't consider going anywhere else!!!
DP
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DORIE P.
Castle Rock, CO
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Great !!!!! As Always
Castle Rock Imports is the best ! Their professionalism, expertise and impeccable courtesy is consistently the best I have ever encountered. Thank you to Josh, Grayson, Tim and everyone at Castle Rock Imports, you are the best !
RD
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RON D.
Castle Rock, CO
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
What A Great Find
Our Lexus was in need of the 60K maintenance, a big one. I had been using a Lexus dealer but recently moved to the Castle Rock area and a Google search found Castle Rock Imports. During a phone call query with them, the man on the line was so polite and informative and helpful (and the price was dramatically better than the Lexus dealer) I decided to give them a try. Everyone I met at the shop was like the employee on the phone, a delight to deal with. I will be using
Castle Rock Imports exclusively for both of my vehicles in the future. Thanks guys.
WC
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WES C.
Castle Rock, CO
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
verified customerVerified Customer
10
Reliable
Castle Rock Imports can be counted on to provide fast reialable service. They don't overcharge and always complete the job professionally.
WB
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WILLIAM B.
Castle Rock, CO
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Quality service and friendly staff
The staff at Castle Rock imports is always courteous and helpful when I take my car in for repairs and services. They do quality work and are up front and straightforward about what my car needs and what it's going to cost. I trust the guys at Castle Rock imports, and I always leave feeling safe and satisfied that my car has been properly taken care of. I highly recommend anyone in the area who has an import vehicle to check out Castle Rock imports
DE
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Don E.
Parker, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
10
Great auto shop!
I used to take my cars here when I lived in Castle Rock. We had a car break down recently close to them, so we had the car towed there. Can't say enough good things about Castle Rock Imports. They are responsive, friendly, honest, and do a really good job of helping you to understand your options. Top-notch!
DA
DIANE A.
Castle Rock, CO
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Great customer service and great service
I have only been here a couple of times but everyone has always been professional and their customer service is top notch. The services they have provided have been great and I never worry about the work they have performed. The whole team is fantastic!
LS
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LARRY S.
Golden, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
10
Honest, thorough and capable
Have been using Castle Rock Imports for close to 20 years and have developed tremendous faith and trust in Tim, Josh and the entire crew. There's never any up-selling, quite often the opposite. If you have an import vehicle, this is the place to use!
Verified Customer
Castle Rock, CO
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Castle Rock Imports
We feel so fortunate that we found Castle Rock Imports for our cars. They are honest and easy to work with every time .
DT
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DANA T.
Castle Rock, CO
Lexus GX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Always terrific!
Castle Rock Imports has been the very best service company I have ever done business with! We have been using them for over 20 years and their service and advice is honest and spot on! Excellent care of our vehicles!
Verified Customer
Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Top notch business
To start off I love walking into a place and see military service on the walls, I love to support our people who serve in our military. Now , I took my car in to have the coolant flushed and refilled. They tested the coolant and let me know that it was not in need of a coolant change. Most shops do not care they just see money. Plus everytime I walk in they treat me as I am a regular and I am not. Castle rock imports is awesome they have done work for me in the past and are very reliable and honest. If you are looking for honesty, dependable and friendly service I recommend castle rock imports 100%. You will not be disappointed.
GI
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GLENN I.
Greenwood Village, CO
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Fast and professional service and work.
Castle Rock Imports does a fantastic job. I have been going to them for the last 39 years. Amazing and honest team you can count on. Thanks Tim!
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