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Oil Change 25

Pro Auto Care 23

Problem 19

Care 15

Repair 15

Recent Reviews

J J.

Eustis, FL

04/17/2025

ABSOLUTE CROOKS!!

ABSOLUTE WORST MECHANIC WE'VE EVER DEALT WITH! DO NOT BRING YOUR VEHICLE HERE!! Add this place to the list of dishonest, unethical CROOK mechanics. They DO NOT CARE about building relationships with their customers or even doing good work. Josh the owner is a grumpy jerk with zero customer service skills. His area manager, Carlos, had to apologize for his behavior. That alone should give you some indication on how he runs his business. We paid for them to change out the sensors in our Nissan Frontier. My husband picked up the vehicle and before he even reached the first stop light the vehicle broke down. Turns out they put in bad aftermarket sensors that don't work. When we called them about this, they wanted to charge us another $200 to diagnose the problem. Why would we pay $200 to diagnose whether or not they did a good job? This would just give them the opportunity to find "other issues" that we would now have to pay for. We decided to take it to another mechanic who is 45 minutes away since we've used them before and they've done good work. They immediately knew what the issue was, they took out the bad sensors that Cech had put in and replaced them with good ones. That solved the issue, the car works great now. We called Cech and asked that we be refunded the money we paid them. Their immediate answer was a very rude 'No'. After much back and forth, they finally agreed to refund us the money, but only for the parts and not for the labor, because they knew they could get a refund from the manufacturer for the parts. When we ask for a refund on the labor as well, (because why would we pay for the labor on a repair that was not done), they flat out refused to refund us. When we returned the sensors to them they only refunded us for 2 of the 3 sensors. All in all we are out $500 on a repair that was not done. Don't waste your hard-earned money on these people. If you do, just expect to get ripped off like we did. Just know that whatever response Cech decides to make to this review, my review is honest and complete. If you look at some of their other negative reviews, they have a habit of calling their customers liars or deflecting by saying 'You must have the wrong business'. Perfect example of the pot calling the kettle black. Check their Yelp reviews too, they have a much lower score there.

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