business image

Century Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,029 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Germantown, MD, you’ve found us. Here at Century Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Germantown car service you can rely on, so your satisfaction is our top priority each and every day. If you’re looking for auto repair in Germantown, MD, you’ve found us. Here at Century Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Germantown car service you can rely on, so your satisfaction is our top priority each and every day.

Categories
Auto Maintenance, Auto Repair, Tires
Contact
(301) 528-2303

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
19931 Aircraft Dr Germantown, MD 20874
Century Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,029 Reviews)

JG
gravatar
JOE G.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Thoroughly explained issues
Chuck thoroughly explained each problem with my car. I very much appreciate the time he took to go over all of this and answer all my question- even questions I am sure I asked more than once. He was very patient with me.

JD
gravatar
JOHN D.
Rockville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Great service at Century Auto Service
As always great service. Been going there since 1992. Thanks again.

BS
gravatar
BILL S.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Regular service
While this service was just an oil change, I know from over 30 years of service that they checked more things while doing the oil change.

MS
gravatar
MIKE & ANNA S.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Always great service
As always, great service!

SB
gravatar
SUSAN AND JOHN B.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Fast and Rxcellence service.
We have had all of our vehicles serviced at century Auto for years now. We trust them to do a great job at a fair price and never try to add any service that isn't needed. Getting an appointment is very easy as well.

KR
KAREN R.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Awesome customer service
Great service, great pee

JW
JULIA W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Excellent service
Chuck and the team are phenomenal. I arrived needing a new alternator with 30 minutes of battery life left. Additionally my tire pressure was flat due to a nail in my tire! AND I had my two toddlers in the car on the way to field day for our homeschool coop. Needless to say, I was a wreck. Chuck diagnosed my car’s issues immediately and said it was take only a few hours. The place nearby said “we need it the whole day. He finished the work at 11:27 and I had arrived around 9:45. I couldn’t. The team was also very kind and gentle with my very energetic toddlers. Chuck also patched my tire for free! I could not have asked for better service on a day I really needed compassion.

RP
gravatar
RON P.
Montgomery Village, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Prompt schedule, prompt service. Good result
In and out ahead of plan

MH
gravatar
MARK & CHERYL H.
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Quick & Easy!
I made an appointment for a 35,000 service ahead of time, came in on time, and I was out the door asap. Chuck & the entire staff are great!

Verified Customer
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Great as always!
Century Auto is the best. Never had an issue here.

Verified Customer
Germantown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Century Auto
They were excellent.

LE
gravatar
LESLIE E.
Germantown, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2025
verified customerVerified Customer
10
Professional, honest Auto Repair Shop
Chuck and his team at Century Automotive are friendly, professional and experts in Automotive repairs. They are honest and will not recommend unnecessary repairs or services. Chuck will provide you with a timeline for upcoming maintenance based on his thorough inspection of your vehicle. Chuck and his team have assisted me over the years, without an appointment, when a engine light or service light pops up unexpectedly, and looked my car over and only let me drive away, if it was safe to do so. Highly recommend!

Verified Customer
Gaithersburg, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Great service
Century Auto is consistently dependable. Very friendly staff. Chuck is always helpful and honest.
Pricing is very fair. I have never had an issue at Century Auto.

RW
gravatar
RON W.
Frederick, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Friendly and professional as always
Available when help is needed

BS
gravatar
BOB S.
Leesburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Always a pleasure doing business with Century
Been coming to them for several years now and have yet to be disappointed. I highly recommend them now 👍

Displaying Review 1 - 15 of 1029 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.