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Chandler Automotive Sales & Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,275 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
89
Net Promoter Score ®

Business Details

About

Chandler Automotive Sales & Service is conveniently located in Cicero, NY. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Chandler Automotive Sales & Service is conveniently located in Cicero, NY. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Car Dealer, Repair Shop
Contact
(315) 699-5743

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
7:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
6745 State Route 31 Cicero, NY 13039-8721
Chandler Automotive Sales & Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,275 Reviews)

KH
KRISTIN H.
Bridgeport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
verified customerVerified Customer
9
Great experience!
Had my yearly state inspection at Chandler‘s, and it was a great experience. I highly recommend.

MG
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MARY G.
Cicero, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
9
Always top notch repair service
My Subaru Forester was brought in with all dash lights on. After diagnosis it was a sling holding the main gas sensor that had been eaten by a mouse & dropped. The part was ordered & the deconstructed car was put back together. The service cost to reach the problem area was high but the car now runs with no problem. The needed part arrived days earlier that thought & I had my car to drive sooner that made me very happy! Andy & the courtesy ride to & from my home is always appreciated!

Verified Customer
Bridgeport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
9
Awesome service
Great automotive company wonderful customer service

RP
Ronald P.
Cicero, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
Category: Service
Ronald said that everything was done quickly and the service guy was really good. He also added that he was very happy.
Recommended

Verified Customer
Liverpool, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2025
verified customerVerified Customer
10
Great service
All great except having to wait for delivery of new oil filter. Originally ordered/ received the wrong one. Friendly staff and always professional. Been going there over 30 years.

CR
Cindy R.
Cicero, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
Category: Service
Cindy said she has been going there for years. They are good people that she trusts, they know what they are doing, and they always do it right.
Recommended

Verified Customer
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
Customer review
The service I received was great. They gave me multiple updates on eta and arrived quick. The worker was able to fix my issue within 10 minutes and was friendly and helpful with other questions. I recommend

Verified Customer
Brewerton, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
8
Great Service
Chandler Automotive is a great service center! Went in for a scheduled oil change and state inspection, no hassles.
Also did recommended service hassle free and they got it done by the end of their work day.
Easy drop off and pick up!

Verified Customer
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
9
Quick fast roadside service
I needed a new car battery. The driver was quick to arrive, diagnose the problem, and replace the battery.

JE
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JAMES E.
Cicero, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Excellent service
Fast and sure service, highly recommend.

JR
JAMES R.
Homer, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Routine truck maintenance and inspection
Friendly, extremely knowledgable, professional, prompt and accommodating best describe this dealership, owner and employees! Kent listened to my symptoms/issue with my 18 Ram, physically took me out to it and explained what he was going to test for (electrical/ignition issue) Cory called and explained all the truck needed to pass inspection (brakes all around, rear shocks were leaking unbeknownst to me, battery, etc) before going ahead and doing any work. Always willing to accommodate my busy schedule, good prices and quick turn around time! Girlfriend also bought a 2021 jeep grand Cherokee L back in February - smoothest, quickest and nicest auto purchase ever experienced! I feel that was how every ‘major’ purchase should go down! They even have gotten my boat trailer inspected in the past in under 5 minutes! 10/10 would absolutely recommend Chandler for any repairs or vehicle purchases!

AM
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AL AND SHARON M.
Bridgeport, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/24/2025
verified customerVerified Customer
8
Oil change and inspection
When I made the appointment I made sure to mention that I HAD to wait for the vehicle. I was then told there was only one tech available and I had to leave it.

JW
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JAMES W.
Brewerton, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Oil change
Great job oil change and vehicle inspection.

DY
DANIEL Y.
Mexico, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Fast and informative throughout the process.
Fast and informative throughout the service appointment. Would recommend.

EG
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ELAINE G.
North Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
9
NYS Inspection
Always courteous and professional. I have come to rely on the shuttle service. Their customer service is a step above the competition.
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