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Chantilly Shell

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(469 Reviews)
91
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

Your number 1 auto repair shop in Chantilly and surrounding areas, for over 20 years! Your number 1 auto repair shop in Chantilly and surrounding areas, for over 20 years!

Categories
Car Maintenance, Auto Maintenance, Auto Repair
Contact
(703) 378-5400

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
8:00 AM - 12:00 PM
* Eastern Time (Us & Canada)
13704 Lee Jackson Memorial Hwy Chantilly, VA 20151-3303
Chantilly Shell's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(469 Reviews)

GM
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GEORGIANNE & THOMAS M.
Chantilly, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2025
verified customerVerified Customer
10
Excellent Work
As always, Chantilly Shell’s mechanics did an excellent job working on my truck. They changed the front and rear differential fluid on my 4 wheel drive truck; ran tests on the airbag system, and replaced a bad gas pedal assembly. The manager, Brian, did a great job and did his best to discount the cost. I recommend Chantilly Shell highly!
BRIAN Y., SERVICE MANAGER from Chantilly Shell responded on 08/14/2025 11:51 AM

Thank you for the positive review, we appreciate your business , glad we were able to help you !

BRIAN YOUNG, SERVICE MANAGER
703-378-5400

IA
Ibrahim A.
Herndon, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
Category: Service
Ibrahim said they are very organized, professional, and Brian is a nice guy. He really likes him and everything is ok.
Recommended

GB
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George B.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
8
Sticker shot
Not to make excuses but as my health is deteriorating it would have been helpful if my mechanic would have been more assertive in what repairs were coming. I realize that's not his job but getting hit $1,300 and another estimated $1,000 to get it back in good shape is a bit too much.

EL
Ethan L.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
Category: Service
Ethan said the service was fast and he didn't have to wait long. He said he walked in and they got it done with no issues.
Recommended

MZ
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MICHAEL Z.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Always Great Service
I always get great service at Chantilly Shell.

GS
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GEORGE S.
Chantilly, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
My regular repair station
Chantilly Shell has been my regular repair station for years. They have consistently fixed my automiobile issues at competitive prices. They can fix your automobile problems too.

AO
Ana O.
Chantilly, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
Category: Service
Ana said she always goes there. They are very nice and helpful with everything she needs. They do an amazing job.
Recommended

RH
Rebecca H.
Chantilly, VA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/09/2025
verified customerVerified Customer
Category: Service
Rebecca said that the business did a lot of repairs and she had to take her vehicle back because something else went wrong. She said it's really unusual that she's not super satisfied because they usually do good work.
Recommended

PG
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PETER G.
Chantilly, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Oil change
quick and easy didn't have to wait 2 hours like the dealership to complete the job. I made the appointment that morning and was home in less than an hour.

ER
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EVA R.
Chantilly, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Very quick and professional
Fair price . Efficient and prompt

Verified Customer
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2025
verified customerVerified Customer
9
Quick in. Quick out. Good job.
My place for service and inspections.

KB
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KATIE B.
Centreville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Excellent 10/10
Wonderful service, affordable and professional. 10/10 definitely recommend

QL
Quang L.
Chantilly, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
Category: Service
Quang said they have great service and he has no complaints.
Recommended

PS
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PABLO S.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Prompt and Excellent Service
Brian and the team are honest and helpful.

SJ
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SHAMEL J.
Fairfax, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/16/2025
verified customerVerified Customer
8
The Axel price was too high
The Axel price is too high
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