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Chapman's Auto Tech

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(484 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

We are working hard to be your number one choice in automotive repair and maintenance. Whether you have an import or domestic, young or old, know that we are YOUR repair shop.

To schedule an appointment with one of our highly trained technicians, please click on the “appointment” tab at the top of the page or give us a call at (803)
We are working hard to be your number one choice in automotive repair and maintenance. Whether you have an import or domestic, young or old, know that we are YOUR repair shop.

To schedule an appointment with one of our highly trained technicians, please click on the “appointment” tab at the top of the page or give us a call at (803) 796-7522.
...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(803) 796-7522

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2219 Platt Springs Rd West Columbia, SC 29169-4423
Chapman's Auto Tech's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(484 Reviews)

PS
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Paul S.
Columbia, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
verified customerVerified Customer
10
Quick Service
Service was quick and my 1998 4Runner is purring again.

CK
Carolle K.
Columbia, SC
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Excellent service, good honest people.
I enjoyed interacting with Robert and Mike. They were happy to talk in depth about what I needed. I appreciated that they don’t talk down to me. As a woman I get that a lot and I don’t appreciate it. Mike and Robert never, ever do that.
They were very thorough and did a lot of work. It was not cheap but good mechanical work never is.
I will be going back when I need more repairs.
Their’s is an excellent shop.

HA
Hope A.
West Columbia, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Wonderful customer service thanks
Awesome job getting my car done and much earlier than I thought highly recommend anyone to go here for car repairs

GH
Gloria H.
Cayce, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Spent time figuring out my problem.
This group works really hard to ensure they do the repair as well as the “little things” often overlooked. Robert worked to find the source of my car problem. It turned out to be something simple. He did not even charge me for his time. Thank you for your attention to detail.

Verified Customer
Sumter, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Honest people
They are honest wonderful people to work for you.

RP
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Rebecca P.
West Columbia, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
10
Efficient, accommodating, communicative.
These guys got my air conditioner fixed in just one day and even buffed some paint from a fender bender off of the car with no charge. They were extremely friendly, efficient, reasonably priced, and stayed in constant contact about results of their diagnostics, cost, time, etc. I would recommend them to anyone and we'll be using them in the future for all my Nissan needs!

KM
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Ken M.
Columbia, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Excellent Customer service
Owner Robert Chapman along with his office manager Mike continued give excellent Customer service and this past visit was no different Great Job!!!

LP
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Lucy P.
West Columbia, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2025
verified customerVerified Customer
10
Excellent
I'm always pleased with the service at Chapman's. They're not just my mechanics, they are my friends! They go above and beyond to meet the needs we have. Exceptional!

DK
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Darrell K.
Irmo, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Trustworthy and knowledgeable
The guy’s at Chapman’s are very thorough and very honest. I would highly recommend Chapman’s

MK
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Mike K.
Blythewood, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Repair older model Ridgeline
At Chapman's you not only receive top rate diagnosis and repairs, you also get (for free) a version of late night comedy. The guys will entertain you from drop off to pickup. And their material is fresh. Come to think of it the comedy is probably not free, but it sure is fun.
Don't hesitate to visit Chapman's if you want knowledgeable, honest, experts to work on your car. You'll go away smiling, too!

HD
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Hobie D.
Gilbert, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2025
verified customerVerified Customer
10
comfortable, peaceful and genuine
These folks at Chapman's Auto Tech are the real deal. They are top shelf. They will talk with you on any subject that you need to work out with your car or truck. I am a retired Master Auto Technician my self having 40+ yrs in the industry. So, I do not just go anywhere without first researching the auto shop. Mr. Chapman and Mike the service manager work at making sure your service or repair is done in a professional manner. I recommend this shop and again they are top shelf.

DB
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Donnie B.
West Columbia, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Oil Change Service
Punctual and prompt in changing oil for a reasonable price.

AL
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Amy L.
Great Falls, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Oil change
First time have my vehicle serviced at Chapman’s and the turn around time was awesome! I will definitely be referring everyone I know to them.
Customer service is phenomenal!

KM
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Ken M.
Columbia, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Excellent Customer service from Mr Chapman and office manager Mike
Very satisfied with the customer service and knowledge of Mr Chapman and his staff and office manager Mike highly recommend this shop

BT
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Bill T.
Summerville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Alternator replacement
Unscheduled appointment and same day service. Nicely done

Displaying Review 1 - 15 of 484 in total
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