business image

Charlie's Auto Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(285 Reviews)
82

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
2.0
ReScore Average
82
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Clermont, FL, you’ve found us. Here at Charlie's Auto Care we work hard to earn your trust and loyalty. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto If you’re looking for auto repair in Clermont, FL, you’ve found us. Here at Charlie's Auto Care we work hard to earn your trust and loyalty. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Clermont, we are totally confident that Charlie's Auto Care is the best option in town! ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(407) 656-9400
By Appointment Only
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
by appointment only
Sun
closed
* Eastern Time (Us & Canada)
14121 County RD 455 Clermont, FL 34711
Charlie's Auto Care's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(285 Reviews)

NM
gravatar
Neal M.
Clermont, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/13/2026
verified customerVerified Customer
0
They broke my car!
I took my car to Charlie’s because I thought they were a Christian organization with high scruples. My car was a little sluggish during shifting at times, so
I thought perhaps a transmission flush may be in order. Instead, they kept my car for over 4 months, charged me over $5200 and my car is now ten times worse than when I took it to them. When I finally got a return call, after three requests, they referred me to a different mechanic instead of offering to at least return it to the condition it was in when I brought it to them.l
Loretta S., Owner from Charlie's Auto Care responded on 03/17/2026 12:56 PM

Mr Mc C, We are a Christian Company but I can't give you your parts and labor for free. Several of the employees and the owners explained over and over the problem with your car. We took you in the garage and showed you the issues. A Transmission Flush is not advised to do on a 2010 with 123k miles on it. This would not have fixed your problems you needed a TRANSFER CASE and a FLEX JOINT. I understand you didn't want to pay the Dealer prices FOR A NEW TRANSFER CASE which was $7733 JUST FOR THE TRANSFER CASE NOT INCLUDING THE LABOR OR FLUILDS AND OTHER PARTS. However, you choose a used Transfer case first, then a refurbished one. Unfortunately this BMW 3X HAS A LONG history of these problems with the transfer case. We DID NOT BREAK YOUR CAR we replaced your broken parts. We refered you to another mechanic for another opinion. We wish you the very best with your BMW. Thank you Charlies

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